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Windows 7: Windows update repeatedly failing with 3 updates

02 Jun 2014   #31
curseofsambowie

Windows 7 Home Premium 64 bit
 
 

No worries, thanks for getting back to me. I will give it a shot later today when back at home. Thanks.


My System SpecsSystem Spec
.
04 Jun 2014   #32
curseofsambowie

Windows 7 Home Premium 64 bit
 
 

Alright. Ran the steps as above and attached are the sfcfix and checksur files. Let me know if that made a difference.
My System SpecsSystem Spec
05 Jun 2014   #33
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

CheckSUR now shows...
Code:
Checking Component Watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-os-kernel_31bf3856ad364e35_0.0.0.0_none_ec28f2d1b4aabfd4 Package_3_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-os-kernel_31bf3856ad364e35_0.0.0.0_none_ec28f2d1b4aabfd4 Package_3_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-os-kernel_31bf3856ad364e35_0.0.0.0_none_ec28f2d1b4aabfd4 Package_3_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 x86_microsoft-windows-os-kernel_31bf3856ad364e35_0.0.0.0_none_900a574dfc4d4e9e Package_3_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0 Package registry presence failed, possibly an orphaned package on package watchlist
Checking Packages
(f) CBS Registry Error 0x80070002 Package_114_for_KB2661254~31bf3856ad364e35~amd64~~6.1.1.3  failed to get CurrentState
(f) CBS Registry Error 0x80070002 Package_114_for_KB2661254~31bf3856ad364e35~amd64~~6.1.1.3  failed to get Visibility
... because of the following error in my SFCFix script.

Code:
 
::RegistryScript is not a recognised directive. The following lines were entered under this directive:
I coulda sworn I got that right! - perhaps I'm out of date in my syntax.

I'll do some checking and get back to you tonight.
My System SpecsSystem Spec
.

05 Jun 2014   #34
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I see what I did wrong - I got the syntax mixed

Here's the corrected version...


I've uploaded a file - csbad.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract the contained file to your SFCFix location - which will create a SFCFix.txt file there.

Open the SFCFix location in Windows Explorer - and drag the SFCFix.txt file over onto the SFCFix.exe file - this should force SFCFix to run the file
It will create a new log file - please upload that.

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log
My System SpecsSystem Spec
05 Jun 2014   #35
curseofsambowie

Windows 7 Home Premium 64 bit
 
 

Thanks for the reply. By my untrained eye, the new sfcfix log looks more promising, but what do I know. Anyway, it and checksur are attached.
My System SpecsSystem Spec
05 Jun 2014   #36
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

definitely an improvement - although perhaps not as much as I was hoping for.

Here's the remaining errors...
Code:
Checking Component Watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-os-kernel_31bf3856ad364e35_0.0.0.0_none_ec28f2d1b4aabfd4 Package_3_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-os-kernel_31bf3856ad364e35_0.0.0.0_none_ec28f2d1b4aabfd4 Package_3_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-os-kernel_31bf3856ad364e35_0.0.0.0_none_ec28f2d1b4aabfd4 Package_3_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0 Package registry presence failed, possibly an orphaned package on package watchlist
Checking Packages
(f) CBS Registry Error 0x800700EA Package_114_for_KB2661254~31bf3856ad364e35~amd64~~6.1.1.3  failed to get CurrentState
(f) CBS Registry Error 0x800700EA Package_114_for_KB2661254~31bf3856ad364e35~amd64~~6.1.1.3  failed to get Visibility
Perhaps we should check the content of the registry at the moment and see what we did with the remaining commands (I suspect another syntax error)

Please open an Elevated Command Prompt, and run the following commands

Code:
REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-os-kernel_31bf3856ad364e35_0.0.0.0_none_ec28f2d1b4aabfd4" >>%userprofile%\desktop\csbreg.txt
REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-os-kernel_31bf3856ad364e35_0.0.0.0_none_900a574dfc4d4e9e" >>%userprofile%\desktop\csbreg.txt
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_114_for_KB2661254~31bf3856ad364e35~amd64~~6.1.1.3" >>%userprofile%\desktop\csbreg.txt
 
.
Again - it'll create the cbs.reg.txt file on your desktop - please upload it and we'll see what I've cocked up
My System SpecsSystem Spec
05 Jun 2014   #37
curseofsambowie

Windows 7 Home Premium 64 bit
 
 

Hmmm, the first two lines returned with registry not found errors. I tried running again, checked the commands multiple times and no change. The last line went through. Attached is csbreg.
My System SpecsSystem Spec
05 Jun 2014   #38
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Hmm - not so much bad syntax, as stupidity

I goofed with the data type for the Visibility and CurrentState entries

Let's fix those before we move on to other things

I've uploaded a file - csbae.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract the contained file to your SFCFix location - which will create a SFCFix.txt file there.

Open the SFCFix location in Windows Explorer - and drag the SFCFix.txt file over onto the SFCFix.exe file - this should force SFCFix to run the file
It will create a new log file - please upload that.

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log

with any luck, that'll clear the Packages errors, and we can work on the others.
My System SpecsSystem Spec
05 Jun 2014   #39
curseofsambowie

Windows 7 Home Premium 64 bit
 
 

No csbae.zip on the onedrive that I can see, just csbac and d. Is it a public folder?
My System SpecsSystem Spec
05 Jun 2014   #40
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

It should be there now - I forgot to upload it!
My System SpecsSystem Spec
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 Windows update repeatedly failing with 3 updates




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