Windows update repeatedly failing with 3 updates

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  1. Posts : 34
    Windows 7 Home Premium 64 bit
    Thread Starter
       #21

    Okay, here is the CheckSUR log.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #22

    Here's the remaining errors....
    Code:
    Checking Component Watchlist
    (f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-os-kernel_31bf3856ad364e35_0.0.0.0_none_ec28f2d1b4aabfd4 Package_3_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0 Package registry presence failed, possibly an orphaned package on package watchlist
    (f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-os-kernel_31bf3856ad364e35_0.0.0.0_none_ec28f2d1b4aabfd4 Package_3_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0 Package registry presence failed, possibly an orphaned package on package watchlist
    (f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-os-kernel_31bf3856ad364e35_0.0.0.0_none_ec28f2d1b4aabfd4 Package_3_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0 Package registry presence failed, possibly an orphaned package on package watchlist
    (f) CBS Watchlist Component Missing 0x80070002 x86_microsoft-windows-os-kernel_31bf3856ad364e35_0.0.0.0_none_900a574dfc4d4e9e Package_3_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0 Package registry presence failed, possibly an orphaned package on package watchlist
    Checking Packages
    (f) CBS Registry Error 0x80070002 Package_114_for_KB2661254~31bf3856ad364e35~amd64~~6.1.1.3  failed to get CurrentState
    (f) CBS Registry Error 0x80070002 Package_114_for_KB2661254~31bf3856ad364e35~amd64~~6.1.1.3  failed to get Visibility
    I've got a full schedule tonight already - it'll have to wait until tomorrow before I can see about the fix protocol for these

    Back then (I hope!)
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #23

    This is going to be have to be done in stages...
    Please open an Elevated Command Prompt, and run the following commands

    Code:
     
    REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-os-kernel_31bf3856ad364e35_0.0.0.0_none_ec28f2d1b4aabfd4" >>%userprofile%\desktop\csbreg.txt
    REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-os-kernel_31bf3856ad364e35_0.0.0.0_none_900a574dfc4d4e9e" >>%userprofile%\desktop\csbreg.txt
    REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_114_for_KB2661254~31bf3856ad364e35~amd64~~6.1.1.3" >>%userprofile%\desktop\csbreg.txt
     
    .
    This should create a new file on your desktop - csbreg.txt
    Please compress it and upload the compressed file
    I'll see what I can do then to create the fix script.
      My Computer


  4. Posts : 34
    Windows 7 Home Premium 64 bit
    Thread Starter
       #24

    Hello again. Attached is the zipped csberg file.
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #25

    Here we go with the first attempt at a fix...
    I've uploaded a file - csbac.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract the contained file to your SFCFix location - which will create a SFCFix.txt file there.

    Open the SFCFix location in Windows Explorer - and drag the SFCFix.txt file over onto the SFCFix.exe file - this should force SFCFix to run the file
    It will create a new log file - please upload that.

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


  6. Posts : 34
    Windows 7 Home Premium 64 bit
    Thread Starter
       #26

    Alright, here is the sfcfix log. I will run checksur and upload those when it is done.
      My Computer


  7. Posts : 34
    Windows 7 Home Premium 64 bit
    Thread Starter
       #27

    Okay, here is the checkSUR log and persist log. Thanks.
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #28

    Hmmm - SFCFix says that it processed the script, but there's no change in the output from the CheckSUR....

    I'm going to have to think about that!
      My Computer


  9. Posts : 34
    Windows 7 Home Premium 64 bit
    Thread Starter
       #29

    Hi there. Any more thoughts on my situation? Thanks again.
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #30

    Sorry - bad weekend

    I think it may be because you renamed the file, rather than extracting it - so SFCfix couldn't recognise the instructions.
    Please follow the instructions in post #25 exactly, and see if anything changes.
      My Computer


 
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