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#11
Odd - it's very rare that we get a 426 error in an MGADiag without it being SPPSVC with a problem - and we've done nothing in the way of a repair yet.
Can you run SFC now?
Odd - it's very rare that we get a 426 error in an MGADiag without it being SPPSVC with a problem - and we've done nothing in the way of a repair yet.
Can you run SFC now?
Hi Noel,
Have tried to run SFC but still same message."Windows Resource Protection could not start the repair service". I have checked and restarted the Windows Modules Installer as Manual startup but there is no change.
Will also try to restart pc and run the command and update you.
Your best option in that case is to run the CHKDSK and SFC in offline mode from a Repair Environment boot.
Reboot the computer, and tap the F8 key until you get the advanced boot menu up - one option should be 'Repair your computer'. Pick that one.
Log into your normal account.
You'll get a set of options - pick the Command Prompt one.
At the command prompt, type DIR C:\
- if we're lucky this will bring up a listing of your normal C: drive contents, including the Program Files folder(s) and the Windows folder.
If not, try D:\ or E:\ (etc. until you get the right letter)
then type the following command
CHKDSK <drive>: /R
and wait for it to complete - it could take a few hours, depending on the size of the drive.
Once complete, type
sfc /scannow /OFFBOOTDIR=<drive>:\ /OFFWINDIR=<drive>:\Windows
where <drive> is the letter you found above.
(example - sfc /scannow /OFFBOOTDIR=P:\ /OFFWINDIR=P:\Windows)
Wait for the command to complete. (make a note of the response!).
Once it has, type EXIT and the pick the option to reboot.
Post another MGADiag report