FATAL: Unable to connect to the service (hr=8007043C)


  1. Posts : 1
    Windows 7 Home Premium 32bit
       #1

    FATAL: Unable to connect to the service (hr=8007043C)


    Please help!

    This is copied & pasted from my updates log:
    I cannot install anything, I cannot system restore - I don't know a huge amount about tech but I am able to follow instructions if someone could please help me? (Currently running Windows 7 Home Premium)

    Code:
     
    2014-05-26    04:17:28:262    1076    668    COMAPI    FATAL: Unable to connect to the service (hr=8007043C)
    2014-05-26    04:17:28:262    1076    668    COMAPI    WARNING: Unable to establish connection to the service. (hr=8007043C)
    2014-05-26    04:17:28:263    1076    668    COMAPI     - WARNING: Exit code = 0x8007043C
    2014-05-26    04:17:28:263    1076    668    COMAPI    ---------
    2014-05-26    04:17:28:263    1076    668    COMAPI    -- END -- COMAPI: Search [ClientId = <NULL>]
    2014-05-26    04:17:28:263    1076    668    COMAPI    -------------
    2014-05-26    04:17:28:263    1076    668    COMAPI    FATAL: Unable to initiate asynchronous search, hr=8007043C
    2014-05-26    04:17:28:265    1076    668    COMAPI    FATAL: Unable to connect to the service (hr=8007043C)
    2014-05-26    04:17:28:265    1076    668    COMAPI    WARNING: Unable to establish connection to the service. (hr=8007043C)
    2014-05-26    04:22:22:362    1996    51c    Misc    =========== Logging initialized (build: 7.6.7600.256, tz: +0100) ===========
    2014-05-26    04:22:22:362    1996    51c    Misc     = Process: c:\program files\windows defender\MpCmdRun.exe
    2014-05-26    04:22:22:362    1996    51c    Misc     = Module: C:\Windows\system32\wuapi.dll
    2014-05-26    04:22:22:361    1996    51c    COMAPI    -------------
    2014-05-26    04:22:22:362    1996    51c    COMAPI    -- START -- COMAPI: Search [ClientId = Windows Defender]
    2014-05-26    04:22:22:362    1996    51c    COMAPI    ---------
    2014-05-26    04:22:22:363    1996    51c    COMAPI    FATAL: Unable to connect to the service (hr=8007043C)
    2014-05-26    04:22:22:363    1996    51c    COMAPI    WARNING: Unable to establish connection to the service. (hr=8007043C)
    2014-05-26    04:22:22:363    1996    51c    COMAPI     - WARNING: Exit code = 0x8007043C
    2014-05-26    04:22:22:363    1996    51c    COMAPI    ---------
    2014-05-26    04:22:22:363    1996    51c    COMAPI    -- END -- COMAPI: Search [ClientId = <NULL>]
    2014-05-26    04:22:22:363    1996    51c    COMAPI    -------------
    2014-05-26    04:22:22:363    1996    51c    COMAPI    FATAL: Unable to initiate asynchronous search, hr=8007043C
    2014-05-26    04:22:22:365    1996    51c    COMAPI    FATAL: Unable to connect to the service (hr=8007043C)
    2014-05-26    04:22:22:365    1996    51c    COMAPI    WARNING: Unable to establish connection to the service. (hr=8007043C)
    2014-05-26    05:13:24:098    1236    7fc    Misc    =========== Logging initialized (build: 7.6.7600.256, tz: +0100) ===========
    2014-05-26    05:13:24:098    1236    7fc    Misc     = Process: c:\program files\windows defender\MpCmdRun.exe
    2014-05-26    05:13:24:098    1236    7fc    Misc     = Module: C:\Windows\system32\wuapi.dll
    2014-05-26    05:13:24:097    1236    7fc    COMAPI    -------------
    2014-05-26    05:13:24:098    1236    7fc    COMAPI    -- START -- COMAPI: Search [ClientId = Windows Defender]
    2014-05-26    05:13:24:098    1236    7fc    COMAPI    ---------
    2014-05-26    05:13:24:099    1236    7fc    COMAPI    FATAL: Unable to connect to the service (hr=8007043C)
    2014-05-26    05:13:24:099    1236    7fc    COMAPI    WARNING: Unable to establish connection to the service. (hr=8007043C)
    2014-05-26    05:13:24:099    1236    7fc    COMAPI     - WARNING: Exit code = 0x8007043C
    2014-05-26    05:13:24:099    1236    7fc    COMAPI    ---------
    2014-05-26    05:13:24:099    1236    7fc    COMAPI    -- END -- COMAPI: Search [ClientId = <NULL>]
    2014-05-26    05:13:24:099    1236    7fc    COMAPI    -------------
    2014-05-26    05:13:24:099    1236    7fc    COMAPI    FATAL: Unable to initiate asynchronous search, hr=8007043C
    2014-05-26    05:13:24:101    1236    7fc    COMAPI    FATAL: Unable to connect to the service (hr=8007043C)
    2014-05-26    05:13:24:101    1236    7fc    COMAPI    WARNING: Unable to establish connection to the service. (hr=8007043C)
    2014-05-27    04:27:19:391    1352    588    Misc    =========== Logging initialized (build: 7.6.7600.256, tz: +0100) ===========
    2014-05-27    04:27:19:391    1352    588    Misc     = Process: c:\program files\windows defender\MpCmdRun.exe
    2014-05-27    04:27:19:391    1352    588    Misc     = Module: C:\Windows\system32\wuapi.dll
    2014-05-27    04:27:19:391    1352    588    COMAPI    -------------
    2014-05-27    04:27:19:391    1352    588    COMAPI    -- START -- COMAPI: Search [ClientId = Windows Defender]
    2014-05-27    04:27:19:391    1352    588    COMAPI    ---------
    2014-05-27    04:27:19:393    1352    588    COMAPI    FATAL: Unable to connect to the service (hr=8007043C)
    2014-05-27    04:27:19:393    1352    588    COMAPI    WARNING: Unable to establish connection to the service. (hr=8007043C)
    2014-05-27    04:27:19:393    1352    588    COMAPI     - WARNING: Exit code = 0x8007043C
    2014-05-27    04:27:19:393    1352    588    COMAPI    ---------
    2014-05-27    04:27:19:393    1352    588    COMAPI    -- END -- COMAPI: Search [ClientId = <NULL>]
    2014-05-27    04:27:19:393    1352    588    COMAPI    -------------
    2014-05-27    04:27:19:393    1352    588    COMAPI    FATAL: Unable to initiate asynchronous search, hr=8007043C
    2014-05-27    04:27:19:395    1352    588    COMAPI    FATAL: Unable to connect to the service (hr=8007043C)
    2014-05-27    04:27:19:395    1352    588    COMAPI    WARNING: Unable to establish connection to the service. (hr=8007043C)
    2014-05-28    02:59:06:410    1116    440    Misc    =========== Logging initialized (build: 7.6.7600.256, tz: +0100) ===========
    2014-05-28    02:59:06:426    1116    440    Misc     = Process: c:\program files\windows defender\MpCmdRun.exe
    2014-05-28    02:59:06:426    1116    440    Misc     = Module: C:\Windows\system32\wuapi.dll
    2014-05-28    02:59:06:410    1116    440    COMAPI    -------------
    2014-05-28    02:59:06:426    1116    440    COMAPI    -- START -- COMAPI: Search [ClientId = Windows Defender]
    2014-05-28    02:59:06:426    1116    440    COMAPI    ---------
    2014-05-28    02:59:06:426    1116    440    COMAPI    FATAL: Unable to connect to the service (hr=8007043C)
    2014-05-28    02:59:06:426    1116    440    COMAPI    WARNING: Unable to establish connection to the service. (hr=8007043C)
    2014-05-28    02:59:06:426    1116    440    COMAPI     - WARNING: Exit code = 0x8007043C
    2014-05-28    02:59:06:426    1116    440    COMAPI    ---------
    2014-05-28    02:59:06:426    1116    440    COMAPI    -- END -- COMAPI: Search [ClientId = <NULL>]
    2014-05-28    02:59:06:426    1116    440    COMAPI    -------------
    2014-05-28    02:59:06:426    1116    440    COMAPI    FATAL: Unable to initiate asynchronous search, hr=8007043C
    2014-05-28    02:59:06:426    1116    440    COMAPI    FATAL: Unable to connect to the service (hr=8007043C)
    2014-05-28    02:59:06:426    1116    440    COMAPI    WARNING: Unable to establish connection to the service. (hr=8007043C)
    2014-05-28    03:45:35:706     620    5c8    Misc    =========== Logging initialized (build: 7.6.7600.256, tz: +0100) ===========
    2014-05-28    03:45:35:706     620    5c8    Misc     = Process: c:\program files\windows defender\MpCmdRun.exe
    2014-05-28    03:45:35:706     620    5c8    Misc     = Module: C:\Windows\system32\wuapi.dll
    2014-05-28    03:45:35:706     620    5c8    COMAPI    -------------
    2014-05-28    03:45:35:706     620    5c8    COMAPI    -- START -- COMAPI: Search [ClientId = Windows Defender]
    2014-05-28    03:45:35:706     620    5c8    COMAPI    ---------
    2014-05-28    03:45:35:721     620    5c8    COMAPI    FATAL: Unable to connect to the service (hr=8007043C)
    2014-05-28    03:45:35:721     620    5c8    COMAPI    WARNING: Unable to establish connection to the service. (hr=8007043C)
    2014-05-28    03:45:35:721     620    5c8    COMAPI     - WARNING: Exit code = 0x8007043C
    2014-05-28    03:45:35:721     620    5c8    COMAPI    ---------
    2014-05-28    03:45:35:721     620    5c8    COMAPI    -- END -- COMAPI: Search [ClientId = <NULL>]
    2014-05-28    03:45:35:721     620    5c8    COMAPI    -------------
    2014-05-28    03:45:35:721     620    5c8    COMAPI    FATAL: Unable to initiate asynchronous search, hr=8007043C
    2014-05-28    03:45:35:721     620    5c8    COMAPI    FATAL: Unable to connect to the service (hr=8007043C)
    2014-05-28    03:45:35:721     620    5c8    COMAPI    WARNING: Unable to establish connection to the service. (hr=8007043C)
    Last edited by Brink; 29 May 2014 at 15:59. Reason: code box
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    That error code usually means that the service can't run because you're in Safe Mode.

    Please make sure that you're booting to Normal Mode, using MSCONFIG to ensure that you're using 'Normal startup'

    MSCONFIG -
    Click on the Start button
    in the Search box, type MSCONFIG and hit the Enter key
    the System Configuration utility should come up

    In the 'General' tab, make sure that the radio-button against 'Normal startup' is selected, then click Apply, and OK, and reboot.

    does anything change now?
      My Computer


 

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