Updates loop, SFC won't run, SURT doesn't work, Can't System Restore

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  1. Posts : 22
    Windows 7 Pro 64bit
       #1

    Updates loop, SFC won't run, SURT doesn't work, Can't System Restore


    How's that for a Topic?

    I first noticed the problem while trying to install QuickBooks.
    It complained about the .NET framework.
    When I went to Add/Remove Windows components, it was blank.
    I googled and studied more.
    I tried SFC /scan now. "Windows Resource Protection could not perform the requested operation."
    Notice Application log is full of 1001 - Windows Error reporting with the following:
    WindowsWcpOtherFailure3Not available06.1.7601base\wcp\componentstore\storelayout.cpp

    SURT appears to install, but really doesn't run.
    There are more symptoms, but that's enough for starters.

    CBS logs attached.

    I appreciate any help you can offer.
    TalbotM
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    The CheckSUR reports this...
    Code:
    Checking Packages
    (f) CSI Unable to Query Store Version 0x00000002
    This means that there is a major problem with your registry.

    I need to have a look at your COMPONENTS registry hive

    Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
      My Computer


  3. Posts : 22
    Windows 7 Pro 64bit
    Thread Starter
       #3
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    Oh Dear
    The file should have been around 40MB uncompressed and 10MB compressed. It was only 704 bytes compressed, and 256KB uncompressed.
    This effectively means that unless you are very lucky and have a restore point to which you can return which has the registry hive in it, then your only option is a Repair install of Windows.

    See this tutorial for details. - Repair Install
      My Computer


  5. Posts : 22
    Windows 7 Pro 64bit
    Thread Starter
       #5

    System restore is not functioning properly, I'm sad to say. Off to a repair install. Thank you very much for looking at my situation. I appreciate it.
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    You're welcome - good luck!
      My Computer


  7. Posts : 22
    Windows 7 Pro 64bit
    Thread Starter
       #7

    I just can't win today. "An error prevented a required compliance check from completing. Cancel the installation and try upgrading again."

    Incidentally, this is Windows 7 Enterprise. I erred when I said Pro earlier. Of course my installation media matches.
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    Ouch! - possibly your disk is for RTM and you have SP1 installed?
      My Computer


  9. Posts : 22
    Windows 7 Pro 64bit
    Thread Starter
       #9

    Well, I managed to dig up a pretty ancient backup and restore my COMPONENTS store, and things seem to have improved greatly. I can now run SFC (at least to about 54%), and I have re-run SURT. My latest CBS folder is ZIPed here: https://onedrive.live.com/redir?resid=EDDBF4CF74633D11%21642 , would you mind giving it another look? I'm still having a few update issues, but maybe it is just down to missing manifests and such now.
    Thanks,
    Talbot
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #10

    I can't access the file? - "This item might have been deleted, expired or you might not have permission to view it." - did you remember to Share it?
      My Computer


 
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