Updates loop, SFC won't run, SURT doesn't work, Can't System Restore

Page 4 of 5 FirstFirst ... 2345 LastLast

  1. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #31

    CheckSUR has found the following files missing - which we'd normally have SFC find/fix
    Code:
     Line 19: (f) CSI Payload File Missing 0x00000000 msvcr80.dll amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_c905be8887838ff2 
 Line 20: (f) CSI Payload File Missing 0x00000000 msvcp80.dll amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_c905be8887838ff2 
 Line 21: (f) CSI Payload File Missing 0x00000000 msvcm80.dll amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_c905be8887838ff2 
 Line 22: (f) CSI Payload File Missing 0x00000000 msvcr90.dll amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.1_none_99b61f5e8371c1d4 
 Line 23: (f) CSI Payload File Missing 0x00000000 msvcp90.dll amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.1_none_99b61f5e8371c1d4 
 Line 24: (f) CSI Payload File Missing 0x00000000 msvcm90.dll amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.1_none_99b61f5e8371c1d4 
 Line 26: (f) CSI Payload File Missing 0x00000000 MsMpRes.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.1.7601.17514_none_b5e2b6396ecea306 
 Line 29: (f) CSI Payload File Missing 0x00000000 MpRTP.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.1.7601.17514_none_b5e2b6396ecea306 
 Line 30: (f) CSI Payload File Missing 0x00000000 MpClient.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.1.7601.17514_none_b5e2b6396ecea306 
 Line 31: (f) CSI Payload File Missing 0x00000000 MpCmdRun.exe amd64_security-malware-windows-defender_31bf3856ad364e35_6.1.7601.17514_none_b5e2b6396ecea306 
 Line 32: (f) CSI Payload File Missing 0x00000000 MpAsDesc.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.1.7601.17514_none_b5e2b6396ecea306 
 Line 33: (f) CSI Payload File Missing 0x00000000 MpSvc.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.1.7601.17514_none_b5e2b6396ecea306 
 Line 34: (f) CSI Payload File Missing 0x00000000 MsMpCom.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.1.7601.17514_none_b5e2b6396ecea306 
 Line 35: (f) CSI Payload File Missing 0x00000000 MsMpLics.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.1.7601.17514_none_b5e2b6396ecea306 
 Line 36: (f) CSI Payload File Missing 0x00000000 MSASCui.exe amd64_security-malware-windows-defender_31bf3856ad364e35_6.1.7601.17514_none_b5e2b6396ecea306 
 Line 37: (f) CSI Payload File Missing 0x00000000 MpCommu.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.1.7601.17514_none_b5e2b6396ecea306 
 Line 38: (f) CSI Payload File Missing 0x00000000 MpOAV.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.1.7601.17514_none_b5e2b6396ecea306 
 Line 39: (f) CSI Payload File Missing 0x00000000 MpEvMsg.dll amd64_security-malware-windows-defender-events_31bf3856ad364e35_6.1.7600.16385_none_118cf1dcd54a3dea 
 Line 43: (f) CSI Payload File Missing 0x00000000 MsMpRes.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.1.7600.16385_none_b3b1a27171e01f6c 
 Line 46: (f) CSI Payload File Missing 0x00000000 MpRTP.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.1.7600.16385_none_b3b1a27171e01f6c 
 Line 47: (f) CSI Payload File Missing 0x00000000 MpClient.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.1.7600.16385_none_b3b1a27171e01f6c 
 Line 48: (f) CSI Payload File Missing 0x00000000 MpCmdRun.exe amd64_security-malware-windows-defender_31bf3856ad364e35_6.1.7600.16385_none_b3b1a27171e01f6c 
 Line 49: (f) CSI Payload File Missing 0x00000000 MpAsDesc.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.1.7600.16385_none_b3b1a27171e01f6c 
 Line 50: (f) CSI Payload File Missing 0x00000000 MpSvc.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.1.7600.16385_none_b3b1a27171e01f6c 
 Line 51: (f) CSI Payload File Missing 0x00000000 MsMpCom.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.1.7600.16385_none_b3b1a27171e01f6c 
 Line 52: (f) CSI Payload File Missing 0x00000000 MsMpLics.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.1.7600.16385_none_b3b1a27171e01f6c 
 Line 53: (f) CSI Payload File Missing 0x00000000 MSASCui.exe amd64_security-malware-windows-defender_31bf3856ad364e35_6.1.7600.16385_none_b3b1a27171e01f6c 
 Line 54: (f) CSI Payload File Missing 0x00000000 MpCommu.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.1.7600.16385_none_b3b1a27171e01f6c 
 Line 55: (f) CSI Payload File Missing 0x00000000 MpOAV.dll amd64_security-malware-windows-defender_31bf3856ad364e35_6.1.7600.16385_none_b3b1a27171e01f6c
    It's also found the following missing files which we'll use it to fix.

    Code:
    Unavailable repair files:
 winsxs\manifests\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6229_none_88dcc0bf2fb1b808.manifest
 winsxs\manifests\amd64_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6229_none_09bd717ffacfdd51.manifest

    I'll post the SFC files first - with luck, they'll allow an SFC scan to complete properly.

    back soon!
      My Computer
    Quote Quote

  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #32

    I've uploaded a file - tbmaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print these instructions!)

    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\tbmaa
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\tbmaa
    or
    DIR E:\tbmaa



    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



    XCOPY <drive>:\tbmaa <drive>:\windows\winsxs /y /i /s /v /h



    (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



    run the command (it should take almost no time) and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt
    then reboot and upload the new CBS.log file to your reply
      My Computer
    Quote Quote

  4. TalbotM
    Posts : 22
    Windows 7 Pro 64bit
    Thread Starter
       New #33

    I'm having a helluva time getting into an environment that will allow me to copy those files.
    The repair my computer option has some strange issue. Any other attempt (DVD boot) results in 0 files copied by XCOPY. Still working...
      My Computer
    Quote Quote

  6. TalbotM
    Posts : 22
    Windows 7 Pro 64bit
    Thread Starter
       New #34

    Wooo HOOOOO! SFC completed. Log attached.
    Last edited by TalbotM; 03 Jun 2014 at 22:01.
      My Computer
    Quote Quote

  7. TalbotM
    Posts : 22
    Windows 7 Pro 64bit
    Thread Starter
       New #35

    Last SURT run:

    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.22471
    Package Version 25.0
    2014-06-03 21:51
    Checking Windows Servicing Packages
    Checking Package Manifests and Catalogs
    Checking Package Watchlist
    Checking Component Watchlist
    Checking Packages
    Checking Component Store
    Summary:
    Seconds executed: 136
    No errors detected
    Last edited by TalbotM; 03 Jun 2014 at 21:56.
      My Computer
    Quote Quote

  8. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #36

    Odd that the manifest errors in CheckSUR have disappeared - I didn't do anything with them?

    SFC managed to find and fix one more problem...
    Code:
     Line 10763: 2014-06-03 21:58:16, Info                  CSI    000003e3 [SR] Repairing 1 components
 Line 10764: 2014-06-03 21:58:16, Info                  CSI    000003e4 [SR] Beginning Verify and Repair transaction
 Line 10767: 2014-06-03 21:58:16, Info                  CSI    000003e6 [SR] Repairing corrupted file [ml:520{260},l:56{28}]"\??\C:\Windows\Help\mui\0409"\[l:22{11}]"diskmgt.CHM" from store
    Still - CheckSUR and SFC are now clear, so with any luck the updates will now install properly.
      My Computer
    Quote Quote

  10. TalbotM
    Posts : 22
    Windows 7 Pro 64bit
    Thread Starter
       New #37

    While you were at the pub, I was still working on the issue some from this end. I was able to find the manifests on another system and move them over. So I updated the last 2 posts of mine as I went along.
    Sorry for not making that clear. I didn't start out to do that, it just kinda evolved.

    I still can't get updates to run now, thought the symptom has changed. Originally I had two in perpetuity that appeared to install, but never did. Now that things are more fixed, I have 27 updates, but none will install - because of an assortment of errrors, depending on what I try.

    Most commonly I get 8007371B and 80073701.

    There are far, far fewer errors in Application event log pertaining to windows error reporting. Here are a couple of interest:

    Fault bucket , type 0
    Event Name: CbsPackageServicingFailure2
    Response: Not available
    Cab Id: 0
    Problem signature:
    P1: 6.1.7601.17592
    P2: Package_for_KB2574819
    P3: 6.1.2.0
    P4: amd64
    P5: unknown
    P6: 80073701
    P7: Resolve
    P8: Absent
    P9: Staged
    P10: WindowsUpdateAgent

    Fault bucket , type 0
    Event Name: WindowsWcpOtherFailure3
    Response: Not available
    Cab Id: 0
    Problem signature:
    P1: 6.1.7601
    P2: base\wcp\componentstore\csd_locking.cpp
    P3: CCSDirectTransaction::LockComponent
    P4: 324
    P5: c015000c
    P6: 0xe3d24231
    P7:
    P8:
    P9:
    P10:
      My Computer
    Quote Quote

  11. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #38

    OK - please find the oldest of the currently-offered updates, and attempt to install ONLY that one.
    Which one is it? - and what error message do you get?
      My Computer
    Quote Quote

  12. dlc41
    Posts : 92
    Windows 7 Pro 64bit
       New #39

    Actually wasn't at the pub LOL

    I've had a few customer computers with this issue.

    Download the Windows Repair. Run all steps, minus the malware checks. When you do the repair make sure all boxes are check with the exception on Windows 8 items. Restart the computer and try your updates again.

    Tweaking.com
      My Computer
    Quote Quote

  13. TalbotM
    Posts : 22
    Windows 7 Pro 64bit
    Thread Starter
       New #40

    7 of 27 were dated 10/8/2013. So I picked one. Got 8007371b. It was KB2861698.
    Another attempt got 80246007 (same date, but KB2847311)
      My Computer
    Quote Quote

 
Page 4 of 5 FirstFirst ... 2345 LastLast

  Related Discussions
System Restore doesn't work
in Backup and Restore

Good day, I went to do a backup after last W7 update. The external SATA drive was not recognized. Found it inactive and without a drive letter and set them. Unit works on other computers with a USB. Ran a sfc /scannow with errors that couldn't be corrected. Attempted a restore which after...
So about a day ago my desktop began displaying the blue screen upon login and then instant restart. I tried startup repair, memory diagnostics tool, system recovery, nothing worked. so i cleared everything on my drive (unforunately) only to find once i got to "set up is preparing your computer for...
First time poster here. I'm running Win7 Home Premium 64bit. When I try to do a System Restore, it seems to run to completion, reboots the system and then issues the following message: "System Restore did not complete successfully. Your computer's system files and settings were not...
I noticed about a week ago that my system won't go to sleep unless I force it to sleep using the using the Function and F1 buttons on the keyboard. I also noticed about the same time that I tried to set it to use the ribbon screen saver and that doesn't work either. The screen saver looks fine in...
System Restore doesn't work
in Backup and Restore

My Win 7 was installed in February 2010 and at first I could use System Restore without problems. However, after some time it stopped working due to unknown reasons and now when I try to do a System Restore it looks as if it is going to be OK, but when it restarts I see the following error message:...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 13:57.
Find Us