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Windows 7: Windows 7 80080005 update error

02 Jun 2014   #1
seagriffin

GA
 
 
Windows 7 80080005 update error

Hello,

I have an older laptop that I'd like to gift to some teenagers and I'm trying to get it to the point of hand off without wiping the drive; that way it still has Office, etc.

Unfortunately, I think it crashed during an update a couple of years ago. This seems to have generated the 80080005 update error, which means that it won't take updates. I'm trying to figure out if I can somehow repair the existing Windows 7 install.

I've done quite a lot of grunt work to figure this out including:
Running various repairs from a Windows upgrade CD -- useless

Finally getting a modified version of sfc /scannow to work with a Windows CD in the drive. It really didn't want to start the repair service. The upshot was that everything was fine even though clearly it is a liar.

Scanned the drive for errors -- none found.

Ran CC Cleaner and another application to try and clean up the registry

Exhaustively checked for viruses, etc. I was able to catch one trojan, though I don't know if that contributed to the original problem.

Uninstalled all manner of useless applications.

Deleted various festive files like pending.xml.

Reset my netsock for Christmas, reset all those upgrade .dll files that take forever to input.

Attempted to 'upgrade' to an older version of Windows 7. The machine refused on political grounds.

Currently it is the other room trying to do an install of Windows 7 using online updates. I think it has been looking for updates for about 3 hours.

I'm thinking about getting a disk image of Windows 7 SP1 and using that to do an install from a separate hard drive partition. I assume that will likely go awry.

All of that said....does anyone want to help me figure out what the heck is really going on? I assume it is a couple of corrupted system files.

I have a CBS file, though no where to put it.

A couple of selections from the start and end of the file will be forthcoming -- I used a different machine to post this.

Thank you.


My System SpecsSystem Spec
.
02 Jun 2014   #2
seagriffin

GA
 
 

Sorry, it may go without saying that I don't seem to have any roll back saved points for this machine.
My System SpecsSystem Spec
02 Jun 2014   #3
seagriffin

GA
 
 

Here's where the ugly starts in the log:

2012-08-20 22:02:57, Info CBS Starting TrustedInstaller initialization.
2012-08-20 22:02:57, Info CBS Loaded Servicing Stack v6.1.7601.17592 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\cbscore.dll
2012-08-20 22:02:59, Info CSI 00000001@2012/8/21:02:02:59.884 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feef9df0ad @0x7fefb309849 @0x7fefb2d34e3 @0xff09e97c @0xff09d799 @0xff09db2f)
2012-08-20 22:02:59, Info CSI 00000002@2012/8/21:02:02:59.894 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feef9df0ad @0x7fefb356816 @0x7fefb322aac @0x7fefb2d35b9 @0xff09e97c @0xff09d799)
2012-08-20 22:02:59, Info CSI 00000003@2012/8/21:02:02:59.896 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feef9df0ad @0x7fefb468738 @0x7fefb468866 @0xff09e474 @0xff09d7de @0xff09db2f)
2012-08-20 22:02:59, Info CBS Ending TrustedInstaller initialization.
2012-08-20 22:02:59, Info CBS Starting the TrustedInstaller main loop.
2012-08-20 22:02:59, Info CBS TrustedInstaller service starts successfully.
2012-08-20 22:02:59, Info CBS SQM: Initializing online with Windows opt-in: False
2012-08-20 22:02:59, Info CBS SQM: Cleaning up report files older than 10 days.
2012-08-20 22:02:59, Info CBS SQM: Requesting upload of all unsent reports.
2012-08-20 22:02:59, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2012-08-20 22:02:59, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2012-08-20 22:02:59, Info CBS SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6
2012-08-20 22:02:59, Info CBS SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
2012-08-20 22:02:59, Info CBS No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.
2012-08-20 22:02:59, Info CBS NonStart: Checking to ensure startup processing was not required.
2012-08-20 22:02:59, Info CSI 00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0xacfb10
2012-08-20 22:02:59, Info CSI 00000005 Creating NT transaction (seq 1), objectname [6]"(null)"
2012-08-20 22:02:59, Info CSI 00000006 Created NT transaction (seq 1) result 0x00000000, handle @0x1f8
2012-08-20 22:02:59, Info CSI 00000007@2012/8/21:02:02:59.917 CSI perf trace:
CSIPERF:TXCOMMIT;2905
2012-08-20 22:02:59, Info CBS NonStart: Success, startup processing not required as expected.
2012-08-20 22:02:59, Info CBS Startup processing thread terminated normally
2012-08-20 22:02:59, Info CSI 00000008 CSI Store 2389200 (0x00000000002474d0) initialized
2012-08-20 22:02:59, Info CBS Session: 30244673_386134664 initialized by client WindowsUpdateAgent.
2012-08-20 22:02:59, Info CBS Read out cached package applicability for package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256, ApplicableState: 112, CurrentState:112
2012-08-20 22:02:59, Info CBS Session: 30244673_386204668 initialized by client WindowsUpdateAgent.
2012-08-20 22:02:59, Info CBS Read out cached package applicability for package: WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256, ApplicableState: 112, CurrentState:112
2012-08-20 22:02:59, Info CBS Session: 30244673_386584690 initialized by client WindowsUpdateAgent.
2012-08-20 22:03:00, Info CBS Read out cached package applicability for package: WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256, ApplicableState: 112, CurrentState:112
2012-08-20 22:03:11, Info CBS Archived backup log: C:\Windows\Logs\CBS\CbsPersist_20120821020257.cab.
2012-08-20 22:03:13, Info CBS Session: 30244673_522132442 initialized by client WindowsUpdateAgent.
2012-08-20 22:03:13, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2012-08-20 22:03:13, Info CBS Session: 30244673_522162444 initialized by client WindowsUpdateAgent.
2012-08-20 22:03:13, Info CBS Session: 30244673_522482462 initialized by client WindowsUpdateAgent.
2012-08-20 22:03:14, Info CBS Session: 30244673_529212847 initialized by client WindowsUpdateAgent.
2012-08-20 22:03:15, Info CBS Session: 30244673_543373657 initialized by client WindowsUpdateAgent.
2012-08-20 22:03:15, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2012-08-20 22:03:15, Info CBS Session: 30244673_543433661 initialized by client WindowsUpdateAgent.
2012-08-20 22:03:15, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2012-08-20 22:03:15, Info CBS Session: 30244673_543473663 initialized by client WindowsUpdateAgent.
2012-08-20 22:03:15, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2012-08-20 22:03:15, Info CBS Session: 30244673_543503665 initialized by client WindowsUpdateAgent.
2012-08-20 22:03:15, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2012-08-20 22:03:18, Info CBS Session: 30244673_569175133 initialized by client WindowsUpdateAgent.
2012-08-20 22:03:18, Info CBS Read out cached package applicability for package: Package_for_KB2656356~31bf3856ad364e35~amd64~~6.1.1.1, ApplicableState: 112, CurrentState:112
2012-08-20 22:03:18, Info CBS Session: 30244673_569935177 initialized by client WindowsUpdateAgent.
My System SpecsSystem Spec
.

02 Jun 2014   #4
seagriffin

GA
 
 

And here is a more recent entry

2014-05-31 14:47:39, Info CBS Startup: Waiting for SC autostart event
2014-05-31 14:50:06, Info CBS Startup: SC autostart event signaled
2014-05-31 14:50:06, Info CBS Progress: UI message updated. Operation type: Update. Stage: 0 out of 0. Rollback.
2014-05-31 14:50:06, Info CBS Startup: Processing advanced operation queue, startupPhase: 0
2014-05-31 14:50:06, Info CSI 00000005 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 0000000a, progress = NULL, phase = 0, pdwDisposition = @0x10df5e0
2014-05-31 14:50:07, Info CSI 00000006 Creating NT transaction (seq 1), objectname [6]"(null)"
2014-05-31 14:50:07, Info CSI 00000007 Created NT transaction (seq 1) result 0x00000000, handle @0xe0
2014-05-31 14:58:19, Info CBS Startup: A system shutdown was initiated while waiting for startup to complete
2014-05-31 14:58:19, Info CBS Shtd: Prepare for shutdown processing.
2014-05-31 14:58:19, Info CBS Shtd: PreshutdownTimeout: 3600000ms, BlockTimeIncrement: 900000ms
2014-05-31 14:58:19, Info CBS Shtd: progress thread started
2014-05-31 14:59:19, Info CBS Starting TrustedInstaller initialization.
2014-05-31 14:59:19, Info CBS Loaded Servicing Stack v6.1.7601.17592 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\cbscore.dll
2014-05-31 14:59:20, Info CSI 00000001@2014/5/31:18:59:20.892 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fefa8ff0ad @0x7fefac39849 @0x7fefac034e3 @0xff25e97c @0xff25d799 @0xff25db2f)
2014-05-31 14:59:21, Info CSI 00000002@2014/5/31:18:59:21.152 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fefa8ff0ad @0x7fefac86816 @0x7fefac52aac @0x7fefac035b9 @0xff25e97c @0xff25d799)
2014-05-31 14:59:21, Info CSI 00000003@2014/5/31:18:59:21.172 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fefa8ff0ad @0x7fefa388738 @0x7fefa388866 @0xff25e474 @0xff25d7de @0xff25db2f)
2014-05-31 14:59:21, Info CBS Ending TrustedInstaller initialization.
2014-05-31 14:59:21, Info CBS Starting the TrustedInstaller main loop.
2014-05-31 14:59:21, Info CBS TrustedInstaller service starts successfully.
2014-05-31 14:59:21, Info CBS SQM: Initializing online with Windows opt-in: False
2014-05-31 14:59:21, Info CBS SQM: Cleaning up report files older than 10 days.
2014-05-31 14:59:21, Info CBS SQM: Requesting upload of all unsent reports.
2014-05-31 14:59:21, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2014-05-31 14:59:21, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2014-05-31 14:59:21, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6 [HRESULT = 0x80004005 - E_FAIL]
2014-05-31 14:59:21, Info CBS SQM: Failed to start always sample upload. [HRESULT = 0x80004005 - E_FAIL]
2014-05-31 14:59:21, Info CBS SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
2014-05-31 14:59:21, Info CBS Blocked system sleep; prior state: 0x80000000
2014-05-31 14:59:21, Info CBS Startup: current ExecuteState is CbsExecuteStateResolvePending | CbsExecuteStateFlagRollback
2014-05-31 14:59:21, Info CBS Disabling LKG boot option
2014-05-31 14:59:21, Info CBS Startup: Initializing driver operations queue.
2014-05-31 14:59:21, Info CBS Startup: Initializing advanced operation queue.
2014-05-31 14:59:22, Info CSI 00000004 CSI Store 1257056 (0x0000000000132e60) initialized
2014-05-31 14:59:22, Info CBS Startup: Waiting for SC autostart event
2014-05-31 15:00:12, Info CBS Startup: SC autostart event signaled
2014-05-31 15:00:12, Info CBS Progress: UI message updated. Operation type: Update. Stage: 0 out of 0. Rollback.
2014-05-31 15:00:12, Info CBS Startup: Processing advanced operation queue, startupPhase: 0
2014-05-31 15:00:12, Info CSI 00000005 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 0000000a, progress = NULL, phase = 0, pdwDisposition = @0x88fb60
2014-05-31 15:00:12, Info CSI 00000006 Creating NT transaction (seq 1), objectname [6]"(null)"
My System SpecsSystem Spec
03 Jun 2014   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
My System SpecsSystem Spec
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