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Windows 7: Windows failed to install updates

12 Aug 2014   #31
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Hmmm - very surprising...

Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...
Save the file as Appevt.evtx
Repeat for the System log
then zip both, and upload them.



My System SpecsSystem Spec
.
13 Aug 2014   #32
SowigAcid

Windows 7 Ultimate 64 bit
 
 

Here you go
My System SpecsSystem Spec
13 Aug 2014   #33
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You appear to have a failure in the AMD Overdrive service. - not usually a critical problem, but worth investigating.

You also appear to have a problem (much more serious) with what seems to be your own user profile.
Quote:
Log Name: Application
Source: Microsoft-Windows-Search
Date: 13/08/2014 20:46:35
Event ID: 3036
Task Category: Gatherer
Level: Warning
Keywords: Classic
User: N/A
Computer: Slade-PC
Description:
The content source <csc://{S-1-5-21-3497225080-4047220842-1123543599-1000}/> cannot be accessed.
Context: Application, SystemIndex Catalog
Details:
The object was not found. (HRESULT : 0x80041201) (0x80041201)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Search" Guid="{CA4E628D-8567-4896-AB6B-835B221F373F}" EventSourceName="Windows Search Service" />
<EventID Qualifiers="32768">3036</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>3</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-08-13T19:46:35.000000000Z" />
<EventRecordID>36064</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>Slade-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="ExtraInfo">
Context: Application, SystemIndex Catalog
Details:
The object was not found. (HRESULT : 0x80041201) (0x80041201)
</Data>
<Data Name="URL">csc://{S-1-5-21-3497225080-4047220842-1123543599-1000}/</Data>
</EventData>
</Event>
You may also have a problem with the Shadow Copy service...

Quote:
Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x80070422, The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
I suspect that this last is the critical one.
The 422 error here usually means that the service has been disabled.
Please run the following commands, and post the results.

SC QC VSS
SC QUERYEX VSS


post the results.
My System SpecsSystem Spec
.

25 Aug 2014   #34
SowigAcid

Windows 7 Ultimate 64 bit
 
 

Okay here you go:

My System SpecsSystem Spec
25 Aug 2014   #35
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You messed up the second command
SC QUERYEX VSS
My System SpecsSystem Spec
25 Aug 2014   #36
SowigAcid

Windows 7 Ultimate 64 bit
 
 

hahaha my bad

here you go:

My System SpecsSystem Spec
25 Aug 2014   #37
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That looks fine.

Since it's been some time since my request - let's have a new look at the event logs - please upload new copies, following the instructions in post 31 again.
My System SpecsSystem Spec
28 Aug 2014   #38
SowigAcid

Windows 7 Ultimate 64 bit
 
 

here you go
My System SpecsSystem Spec
29 Aug 2014   #39
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There is a driver problem that appears to be from your AMD Graphics (Catalyst) card -
Code:
The AODDriver4.3 service failed to start due to the following error: 
The system cannot find the file specified.
I suggest uninstalling the drivers completely, and then installing a new set.
How-To Uninstall AMD Catalyst Drivers From A Windows Based System


You also have a number of errors associated with Windows Search - try clearing the Index, and letting it rebuild.
Click on Start, in the Search box, type 'Indexing Options' wait until the entry appears in the list, and click on it.
Click on the Advanced button
In the Index Settings tab, click on the 'Delete and rebuild Index' Rebuild button - OK out, then leave the machine alone for a good while - reboot, and post a new set of logs.
My System SpecsSystem Spec
03 Nov 2014   #40
SowigAcid

Windows 7 Ultimate 64 bit
 
 

Alright, sorry guys ive been really busy lately, sorry for the ultra late reply.

Here is my results from the latest request

Thanks!

Farbar Service Scanner Version: 21-07-2014
Ran by Slade (administrator) on 03-11-2014 at 12:18:08
Running from "C:\Users\Slade\Desktop"
Microsoft Windows 7 Ultimate Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****
My System SpecsSystem Spec
Reply

 Windows failed to install updates




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