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Windows 7: Windows Update Issues

07 Jun 2014   #11
GDW

Win7 Pro 64bit
 
 

Hi Noel, it won't let me open, export or rename the file - messages say it cannot be found/does not exist. When trying to rename it says error renaming key.


My System SpecsSystem Spec
.
07 Jun 2014   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - things are going to be fun, then.

Please boot to Safe Mode, and copy the file C:\Windows\System32\config\COMPONENTS (no extension) to your desktop.
Compress the copied file, and upload it to your favourite fileshare site (preferably DropBox or OneDrive)- post a link in your reply. (The compressed file will almost certainly be too big for the forum to allow)
My System SpecsSystem Spec
07 Jun 2014   #13
GDW

Win7 Pro 64bit
 
 

My System SpecsSystem Spec
.

07 Jun 2014   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - I've fixed the ones I can find (for the moment, at least!)....


I've uploaded a file - gdwaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

Create a new System Restore point

Open an Elevated Command Prompt, and run the following commands.

REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
COPY %userprofile%\desktop\gdwaa\COMPONENTS C:\Windows\System32\config

If you get an error with either command, STOP THERE - do not reboot! - post for instructions.

Assuming both commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.
My System SpecsSystem Spec
08 Jun 2014   #15
GDW

Win7 Pro 64bit
 
 

Thanks Noel - done than.

The SFC wasn't successful with the same error I've had before:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>sfc /scannow
Beginning system scan. This process will take some time.

Windows Resource Protection could not perform the requested operation.
C:\Windows\system32>

Attached is the CBS folder
My System SpecsSystem Spec
08 Jun 2014   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

SFC still failing at this point is not too surprising -

Here's the latest summary from the CheckSUR log
Code:
Summary:
Seconds executed: 945
 Found 99 errors
  CSI Manifest and S256H Do Not Match Total count: 1
  CSI Missing Deployment Key Total count: 91
  CSI Corrupt Deployment Keyform Total count: 1
  CSI Mismatched Identity Total count: 1
  CSI Corrupt I/P Mark Total count: 1
  CSI Located Replacement: Invalid (S256H) Total count: 16
  CSI Corrupt Registry Value Total count: 2
  CBS Registry Error Total count: 1
  CBS Watchlist Package Missing Total count: 1
Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-wmi-consumers_31bf3856ad364e35_6.1.7600.16385_none_a6c7190f7292676c.manifest
- no change from the earlier one.


The CBS log shows a few more bitflips - e.g.
Code:
2014-06-08 13:30:45, Error                 CSI    0000000d (F) STATUS_OBJECT_NAME_NOT_FOUND #177503# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = 0, key = {provider=NULL, handle=0}, da = (KEY_READ|DELETE|KEY_WOW64_64KEY), oa = @0xd7d450->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[217]"\Registry\Machine\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_microsoft-windows-d..gement-winproviders_31bf3856ad364e35_none_f21e73acf5c7442d\v!6n1.7600.16385"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 14145560 (0x00d7d818))[gle=0xd0000034]
I'll fix that from my copy of the file and upload it again when done.

Back soon - I hope!
My System SpecsSystem Spec
08 Jun 2014   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - gdwab.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

Create a new System Restore point

Open an Elevated Command Prompt, and run the following commands.

REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
COPY %userprofile%\desktop\gdwab\COMPONENTS C:\Windows\System32\config

If you get an error with either command, STOP THERE - do not reboot! - post for instructions.

Assuming both commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.
My System SpecsSystem Spec
09 Jun 2014   #18
GDW

Win7 Pro 64bit
 
 

Hi Noel,

Please see below:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>sfc /scannow
Beginning system scan. This process will take some time.

Windows Resource Protection could not perform the requested operation.
C:\Windows\system32>REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
A duplicate file name exists, or the file
cannot be found.
C:\Windows\system32>
My System SpecsSystem Spec
09 Jun 2014   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Change the 'components.old1' to 'components.old2' and try again.
My System SpecsSystem Spec
09 Jun 2014   #20
GDW

Win7 Pro 64bit
 
 

Thanks Noel - I did think about doing that but wanted to check with you first.

Attached is the new log.
My System SpecsSystem Spec
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