Windows Update Issues

Page 2 of 3 FirstFirst 123 LastLast

  1. GDW
    Posts : 22
    Win7 Pro 64bit
    Thread Starter
       #11

    Hi Noel, it won't let me open, export or rename the file - messages say it cannot be found/does not exist. When trying to rename it says error renaming key.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #12

    OK - things are going to be fun, then.

    Please boot to Safe Mode, and copy the file C:\Windows\System32\config\COMPONENTS (no extension) to your desktop.
    Compress the copied file, and upload it to your favourite fileshare site (preferably DropBox or OneDrive)- post a link in your reply. (The compressed file will almost certainly be too big for the forum to allow)
      My Computer


  3. GDW
    Posts : 22
    Win7 Pro 64bit
    Thread Starter
       #13
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #14

    OK - I've fixed the ones I can find (for the moment, at least!)....


    I've uploaded a file - gdwaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it to your desktop.
    Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

    Create a new System Restore point

    Open an Elevated Command Prompt, and run the following commands.

    REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
    COPY %userprofile%\desktop\gdwaa\COMPONENTS C:\Windows\System32\config

    If you get an error with either command, STOP THERE - do not reboot! - post for instructions.

    Assuming both commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.
      My Computer


  5. GDW
    Posts : 22
    Win7 Pro 64bit
    Thread Starter
       #15

    Thanks Noel - done than.

    The SFC wasn't successful with the same error I've had before:

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.
    C:\Windows\system32>sfc /scannow
    Beginning system scan. This process will take some time.

    Windows Resource Protection could not perform the requested operation.
    C:\Windows\system32>

    Attached is the CBS folder
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #16

    SFC still failing at this point is not too surprising -

    Here's the latest summary from the CheckSUR log
    Code:
    Summary:
    Seconds executed: 945
     Found 99 errors
      CSI Manifest and S256H Do Not Match Total count: 1
      CSI Missing Deployment Key Total count: 91
      CSI Corrupt Deployment Keyform Total count: 1
      CSI Mismatched Identity Total count: 1
      CSI Corrupt I/P Mark Total count: 1
      CSI Located Replacement: Invalid (S256H) Total count: 16
      CSI Corrupt Registry Value Total count: 2
      CBS Registry Error Total count: 1
      CBS Watchlist Package Missing Total count: 1
    Unavailable repair files:
     winsxs\manifests\amd64_microsoft-windows-wmi-consumers_31bf3856ad364e35_6.1.7600.16385_none_a6c7190f7292676c.manifest
    - no change from the earlier one.


    The CBS log shows a few more bitflips - e.g.
    Code:
    2014-06-08 13:30:45, Error                 CSI    0000000d (F) STATUS_OBJECT_NAME_NOT_FOUND #177503# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = 0, key = {provider=NULL, handle=0}, da = (KEY_READ|DELETE|KEY_WOW64_64KEY), oa = @0xd7d450->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[217]"\Registry\Machine\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_microsoft-windows-d..gement-winproviders_31bf3856ad364e35_none_f21e73acf5c7442d\v!6n1.7600.16385"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 14145560 (0x00d7d818))[gle=0xd0000034]
    I'll fix that from my copy of the file and upload it again when done.

    Back soon - I hope!
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #17

    I've uploaded a file - gdwab.zip - to my OneDrive at Noel's OneDrive
    Please download and save it to your desktop.
    Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

    Create a new System Restore point

    Open an Elevated Command Prompt, and run the following commands.

    REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
    COPY %userprofile%\desktop\gdwab\COMPONENTS C:\Windows\System32\config

    If you get an error with either command, STOP THERE - do not reboot! - post for instructions.

    Assuming both commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.
      My Computer


  8. GDW
    Posts : 22
    Win7 Pro 64bit
    Thread Starter
       #18

    Hi Noel,

    Please see below:

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.
    C:\Windows\system32>sfc /scannow
    Beginning system scan. This process will take some time.

    Windows Resource Protection could not perform the requested operation.
    C:\Windows\system32>REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
    A duplicate file name exists, or the file
    cannot be found.
    C:\Windows\system32>
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #19

    Change the 'components.old1' to 'components.old2' and try again.
      My Computer


  10. GDW
    Posts : 22
    Win7 Pro 64bit
    Thread Starter
       #20

    Thanks Noel - I did think about doing that but wanted to check with you first.

    Attached is the new log.
      My Computer


 
Page 2 of 3 FirstFirst 123 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 12:26.
Find Us