Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows updates errors 800B0100 & 8007000D

25 Jun 2014   #1
InsulatorPov

Windows 7 Ultimate x64
 
 
Windows updates errors 800B0100 & 8007000D

I need help on that case my girlfriend told me that her computer started doing advertising pop-ups and she need her computer for school so I started looking to repair it.I've done a scan whit my antivirus Bitdefender I have found a malicious files and then deleted it.I've try to download the latest updates for windows that are missing KB28920074 & KB2847077 on windows 7 x64 and then nothing goes on the two errors that are displays is code 800B0100 & 8007000D. She told me because of the pop-ups she might have deleted some updates that she thought wasen't right... I don't know what she might have deleted!

And then I did try the windows way of checking with the readiness tool and checking the checksur.log and I thought I will found something to repair but it only say no error detected.
I try to go to C:\windows\softwaredistribution\datastore and delete everything in the logs folder and datastore folder but not the folder itself and then I runned windows fix it the items came back but the same errors are there so those files was not corrupted.

I don't know what to do from now on.....I try to attach the cbs logs but the size of the folder is to big i try to compress it like it's mention on your forum but it's still 5.00mb and the max for that kind of files is 2.0mb ?


My System SpecsSystem Spec
.
26 Jun 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
My System SpecsSystem Spec
26 Jun 2014   #3
InsulatorPov

Windows 7 Ultimate x64
 
 

here are the files of the cbs logs
My System SpecsSystem Spec
.

27 Jun 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There are a number of instances of this error in the CBS.log background.

Code:
2014-06-24 21:20:05, Error                 CBS    Failed to verify if catalog file \\?\C:\windows\SoftwareDistribution\Download\5af93d6600c0b8dd1f063739dfb612c6\update.cat is valid. [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
2014-06-24 21:20:05, Info                  CBS    Failed to initialize internal package [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
2014-06-24 21:20:05, Error                 CBS    Failed to create internal package [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
- but nothing shows in the CheckSUR log.

Please open an Elevated Command Prompt, and run the following commands.

DIR C:\windows\SoftwareDistribution\Download\5af93d6600c0b8dd1f063739dfb612c6 /S
ICACLS C:\windows\SoftwareDistribution\Download\5af93d6600c0b8dd1f063739dfb612c6 /T

post the results.


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
30 Jun 2014   #5
InsulatorPov

Windows 7 Ultimate x64
 
 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\windows\system32>DIR C:\windows\SoftwareDistribution\Download\5af93d6600c0b8d
d1f063739dfb612c6 /S
Volume in drive C has no label.
Volume Serial Number is DE1C-22F9
File Not Found

C:\windows\system32>ICACLS C:\windows\SoftwareDistribution\Download\5af93d6600c0
b8dd1f063739dfb612c6 /T
Successfully processed 0 files; Failed processing 0 files
My System SpecsSystem Spec
01 Jul 2014   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That explains why the file couldn't be verified!
The question remains - why is the system even looking for it without downloading it first?

Let's do a reset of WU and try again... Windows Update - Reset
My System SpecsSystem Spec
01 Jul 2014   #7
InsulatorPov

Windows 7 Ultimate x64
 
 

Hi NoelDp I try to reset the windows updates I did the second solution as said in the tutorial so I didn't loose my update history. But it's still the same old same...

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\windows\system32>
C:\windows\system32>DIR C:\windows\SoftwareDistribution\Download\5af93d6600c0b8d
d1f063739dfb612c6 /S
Volume in drive C has no label.
Volume Serial Number is DE1C-22F9
File Not Found

C:\windows\system32>ICACLS C:\windows\SoftwareDistribution\Download\5af93d6600c0
b8dd1f063739dfb612c6 /T
Successfully processed 0 files; Failed processing 0 files

I try to run windows fix it again as said in the tutorial.

Nothing have change so I went further on windows web site whit the code 800B0100 they said to try to run as an administrator a sfc\scannow in the command window.... no integrity error where find....still do know what to do next it seem so easy to take care at the beginning but now it's getting on my nerves seriously!
My System SpecsSystem Spec
02 Jul 2014   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

What is the KB number that relates to the oldest failing update?

Also please post the new CBS.log file, and the C:\Windows\windowsupdate.log file.
My System SpecsSystem Spec
Reply

 Windows updates errors 800B0100 & 8007000D




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Two security updates fail: KB293135 (800736B3) & KB2926765 (8007000D)
I've re-run the updates several times and gone through the System File Check process, run the MS suggested Fix-It, and run the System Update Readiness program, but still can't get these two updates to install. Attached is the CBS.zip.
Windows Updates & Activation
windows 7 x64 updates failing, errors 800B0100 and 8024200D
I keep getting error that these updates keep failing. i have already tried the windows troubleshooting and it didnt help. i also have tried the windows update reset. i should also note that yesterday 36 failed but for some reason today when i ran the update again it accepted some of them. i have...
Windows Updates & Activation
Windows update errors 800B0100 and 8024200D
I've ran plenty of fixes to try to get over it, including the System Update Readiness Tool windows any progress (and luckily no regress). So you guys are my last hope.
Windows Updates & Activation
Updates fail to install, errors: 800B0100 and 8024200D
Dear experts and pros, since a couple of months I am having trouble with windows update. After not using my desktop for quite a while (probably in the period of June till September or October 2013). I switched on again and wanted to do all the updates that had accumulated. After a series of...
Windows Updates & Activation
Errors 800B0100 and 80246007 when trying to do updates
Hello Everyone, I recently installed a new MOBO and a new CPU into my PC and then did a fresh install (I think) on a new SSD. I receive these errors every time I try to complete the last "27 important updates". From what I can tell, the updates have to do with Windows 7 Service Pack 1. I tried...
Windows Updates & Activation
Errors 800B0100 and 8024200D installing updates; KB947821 installed
Lately I've been getting these errors trying to install updates. The "automatic troubleshooter" just seems to reset the updates database to null and give me a green light. The updates still won't install. I searched around and found KB947821, downloaded Windows6.1-KB947821-v25-x64.msu, and ran...
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:21.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App