Muliple Windows update errors 9C57, 800B0100, 80073712


  1. mksisson
    Posts : 4
    Windows 7 Professional sp1 64bit
       New #1

    Muliple Windows update errors 9C57, 800B0100, 80073712


    Hi, I am trying to update windows and have multiple updates fail with different error codes. My CBS file is too large to upload so here is a link from my dropbox and I included a txt file with which update is getting which error code. https://www.dropbox.com/s/4kjofgbp5dtyf0s/CBS.zip
    Thanks, any help is appreciated.
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #2

    Your CheckSUR shows a number of problems...
    Code:
    Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-minkernelapinamespace_31bf3856ad364e35_6.1.7601.22616_none_69637bfcab8b6996.manifest
 winsxs\manifests\x86_microsoft-windows-minkernelapinamespace_31bf3856ad364e35_6.1.7601.22616_none_0d44e078f32df860.manifest
 winsxs\manifests\amd64_microsoft-windows-kernel32_31bf3856ad364e35_6.1.7601.18409_none_f1f3a3606cde922b.manifest
 winsxs\manifests\amd64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.18409_none_c65b8628ede23b46.manifest
 winsxs\manifests\wow64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.22616_none_1f84ccfb00716e00.manifest
 winsxs\manifests\wow64_microsoft-windows-kernelbase_31bf3856ad364e35_6.1.7601.22616_none_9008aeac18b048ef.manifest
 winsxs\manifests\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.22616_none_d12bfe623b6b6a1e.manifest
 winsxs\manifests\wow64_microsoft-windows-kernel32_31bf3856ad364e35_6.1.7601.22616_none_fcc41b99ba67c103.manifest
 winsxs\manifests\amd64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.22616_none_c6d75410070aa823.manifest
 winsxs\manifests\amd64_microsoft-windows-consolehost_31bf3856ad364e35_6.1.7601.22616_none_d30d535731d53c0d.manifest
 winsxs\manifests\amd64_microsoft-windows-kernel32_31bf3856ad364e35_6.1.7601.22616_none_f26f71478606ff08.manifest
 winsxs\manifests\amd64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.22616_none_153022a8cc10ac05.manifest
 winsxs\manifests\amd64_microsoft-windows-kernelbase_31bf3856ad364e35_6.1.7601.22616_none_85b40459e44f86f4.manifest
 winsxs\manifests\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.18409_none_d0b0307b2242fd41.manifest
 winsxs\manifests\wow64_microsoft-windows-kernel32_31bf3856ad364e35_6.1.7601.18409_none_fc484db2a13f5426.manifest
 servicing\packages\Package_2_for_KB2922229~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_2_for_KB2922229~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_3_for_KB2922229~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_3_for_KB2922229~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_4_for_KB2922229~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_4_for_KB2922229~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2922229_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_2_for_KB2922229~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_2_for_KB2922229~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_3_for_KB2922229~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_3_for_KB2922229~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_4_for_KB2922229~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_4_for_KB2922229~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2922229_SP1~31bf3856ad364e35~amd64~~6.1.1.2.cat
    The SFC scan seems to be OK
    There are a lot of errors in the background CBS log - it's difficult to tell whether any are caused by problems other than the ones showing in the CheckSUR scan - so well fix those first and see how we go.

    I'll post a fix protocol later.
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  4. mksisson
    Posts : 4
    Windows 7 Professional sp1 64bit
    Thread Starter
       New #3

    Thank you that would be great!
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  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #4

    I've uploaded a file - mksaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder mksaa in the same place.
    Open this folder - there should be two folders inside it (Manifests, and Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    And the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
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  7. mksisson
    Posts : 4
    Windows 7 Professional sp1 64bit
    Thread Starter
       New #5

    Thank you for helping! Here are the new logs:
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  8. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #6

    Great! - CheckSUR is clear now.

    Please run SFC /SCANNOW again, and post the new CBS.log file - if it comes back 'nothing found', try Windows update again.
      My Computer
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  10. mksisson
    Posts : 4
    Windows 7 Professional sp1 64bit
    Thread Starter
       New #7

    Noel you rock! SFC came back "Windows Resourcw Protection did not find any integrity violations"
    All updates installed without a hitch.
    I included my new CBS log anyway.
    Thank you again for your help!
      My Computer
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  11. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #8

    Sounds good to me!

    Hopefully, you won't have any more problems.

    Good luck!
      My Computer
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