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Windows 7: Muliple Windows update errors 9C57, 800B0100, 80073712

01 Jul 2014   #1
mksisson

Windows 7 Professional sp1 64bit
 
 
Muliple Windows update errors 9C57, 800B0100, 80073712

Hi, I am trying to update windows and have multiple updates fail with different error codes. My CBS file is too large to upload so here is a link from my dropbox and I included a txt file with which update is getting which error code. https://www.dropbox.com/s/4kjofgbp5dtyf0s/CBS.zip
Thanks, any help is appreciated.


My System SpecsSystem Spec
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02 Jul 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Your CheckSUR shows a number of problems...
Code:
Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-minkernelapinamespace_31bf3856ad364e35_6.1.7601.22616_none_69637bfcab8b6996.manifest
 winsxs\manifests\x86_microsoft-windows-minkernelapinamespace_31bf3856ad364e35_6.1.7601.22616_none_0d44e078f32df860.manifest
 winsxs\manifests\amd64_microsoft-windows-kernel32_31bf3856ad364e35_6.1.7601.18409_none_f1f3a3606cde922b.manifest
 winsxs\manifests\amd64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.18409_none_c65b8628ede23b46.manifest
 winsxs\manifests\wow64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.22616_none_1f84ccfb00716e00.manifest
 winsxs\manifests\wow64_microsoft-windows-kernelbase_31bf3856ad364e35_6.1.7601.22616_none_9008aeac18b048ef.manifest
 winsxs\manifests\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.22616_none_d12bfe623b6b6a1e.manifest
 winsxs\manifests\wow64_microsoft-windows-kernel32_31bf3856ad364e35_6.1.7601.22616_none_fcc41b99ba67c103.manifest
 winsxs\manifests\amd64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.22616_none_c6d75410070aa823.manifest
 winsxs\manifests\amd64_microsoft-windows-consolehost_31bf3856ad364e35_6.1.7601.22616_none_d30d535731d53c0d.manifest
 winsxs\manifests\amd64_microsoft-windows-kernel32_31bf3856ad364e35_6.1.7601.22616_none_f26f71478606ff08.manifest
 winsxs\manifests\amd64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.22616_none_153022a8cc10ac05.manifest
 winsxs\manifests\amd64_microsoft-windows-kernelbase_31bf3856ad364e35_6.1.7601.22616_none_85b40459e44f86f4.manifest
 winsxs\manifests\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.18409_none_d0b0307b2242fd41.manifest
 winsxs\manifests\wow64_microsoft-windows-kernel32_31bf3856ad364e35_6.1.7601.18409_none_fc484db2a13f5426.manifest
 servicing\packages\Package_2_for_KB2922229~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_2_for_KB2922229~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_3_for_KB2922229~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_3_for_KB2922229~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_4_for_KB2922229~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_4_for_KB2922229~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2922229_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_2_for_KB2922229~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_2_for_KB2922229~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_3_for_KB2922229~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_3_for_KB2922229~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_4_for_KB2922229~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_4_for_KB2922229~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2922229_SP1~31bf3856ad364e35~amd64~~6.1.1.2.cat
The SFC scan seems to be OK
There are a lot of errors in the background CBS log - it's difficult to tell whether any are caused by problems other than the ones showing in the CheckSUR scan - so well fix those first and see how we go.

I'll post a fix protocol later.
My System SpecsSystem Spec
02 Jul 2014   #3
mksisson

Windows 7 Professional sp1 64bit
 
 

Thank you that would be great!
My System SpecsSystem Spec
.

02 Jul 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - mksaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder mksaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
02 Jul 2014   #5
mksisson

Windows 7 Professional sp1 64bit
 
 

Thank you for helping! Here are the new logs:
My System SpecsSystem Spec
03 Jul 2014   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great! - CheckSUR is clear now.

Please run SFC /SCANNOW again, and post the new CBS.log file - if it comes back 'nothing found', try Windows update again.
My System SpecsSystem Spec
03 Jul 2014   #7
mksisson

Windows 7 Professional sp1 64bit
 
 

Noel you rock! SFC came back "Windows Resourcw Protection did not find any integrity violations"
All updates installed without a hitch.
I included my new CBS log anyway.
Thank you again for your help!
My System SpecsSystem Spec
03 Jul 2014   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sounds good to me!

Hopefully, you won't have any more problems.

Good luck!
My System SpecsSystem Spec
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 Muliple Windows update errors 9C57, 800B0100, 80073712




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