Win 7 SP1 Ultimate x64 Windows Update Fails, error code 8007370B

For 2 weeks now, I have been completely unable to get Windows Update to run properly on my Windows 7 SP1 Ultimate x64 computer. I have no idea what I did to cause this and I've done some limited troubleshooting to no avail. I would really appreciate any assistance you could offer.


Per the instructions, I have completed the following:

1) I ran the latest version of SURT for my OS.


2) I attempted to run SFC, When sfc /scannow is run from the elevated command prompt, I get the following error:
"Windows Resource Protection could not perform the requested operation."

When I attempt to run sfc /scannow from the recovery command prompt, I get this error:
"There is a system repair pending which requires a reboot". Please note that I do not have a reboot.xml or a pending.xml file in my Windows\winsxs folder.


3) When I attempt to run Windows Update, I consistently get the following error code: 8007370B. Not sure if this helps or not, but when I run the updater, I usually get the TrustedInstaller.exe process running and consuming approximately 13% CPU. Sometimes the error appears within seconds, and sometimes it takes 1 hour of Windows searching for an update before that error code will appear.


4) I have uploaded my log files here: https://app.box.com/shared/static/t1...z5kai23dh5.zip


If there is any further information required, please let me know. I would like to thank you in advance for your assistance!


Bobby

You have some registry corruption - so your second post is useful :)

Code:

Checking Component Store
(f) CSI Corrupt Identity 0xC0150017 21f12e9d52da211fe3812f90f7f0b807, Culture=neutral, ersion=6.1.7601.22296, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS 21f12e9d52d..f90f7f0b807_31bf38u6ad364es5_6.1.7v01.2229v_f3e6c00561fc7b"d Bad identity
(f) CSI Missing Deployment Key 0x00000000 21f12e9d52d..f90f7f0b807_31bf3856ad364e35_6.1.7601.22296_f3e6c00561fc7bbd HKLM\Components\CanonicalData\Deployments 
(f) CSI Corrupt Identity 0xC0150017 Microsoft-W)ndows-Win32k, Culture=neutral, ersion=6.1.7601.22296, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, ve2sionSco0e=NonSx amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.760q.22296_none_174%7ec8ca8s2b06 Bad identity
(f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.760q.22296_none_174%7ec8ca8s2b06.manifest amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.760q.22296_none_174%7ec8ca8s2b06 
(f) CSI Corrupt Component Keyform 0x00000000 identity wow64_microsoft-windows-win32k_s1bf3856ad364e356.1.7601.18126_none_21653bc3e58d89a0 identity and keyform do not match; keyform is wrong.
(f) CSI C Mark Deployment Missing 0x00000000 c!b6275106ae0..eea2eee6ab6_31bf3856ad364e35_6.1.7601.18126_323a471e4622b334 wow64_microsoft-windows-win32k_s1bf3856ad364e356.1.7601.18126_none_21653bc3e58d89a0

I'll see what I can to with it this evening after work

Yeah - that's because of the corruption...
I've managed to fix at least some of it...


I've uploaded a file - bbsaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

Create a new System Restore point

Open an Elevated Command Prompt, and run the following commands.

REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
COPY %userprofile%\desktop\bbsaa\COMPONENTS C:\Windows\System32\config

If you get an error with either command, STOP THERE - do not reboot! - post for instructions.

Assuming both commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.

OK - that's an improvement, at least.

Code:

Checking Component Store
(f) CSI Corrupt Deployment Keyform 0x00000000 appid 21f12e9d52d..f90f7f0b807_31bf38u6ad364es5_6.1.7601.22296_f3e6c00561fc7bbd appid and keyform do not match; keyform is wrong.
(f) CSI Missing Deployment Key 0x00000000 21f12e9d52d..f90f7f0b807_31bf3856ad364e35_6.1.7601.22296_f3e6c00561fc7bbd HKLM\Components\CanonicalData\Deployments 
(f) CSI Corrupt Component Keyform 0x00000000 identity wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.18126_none_21653bc3e58d89a0 identity and keyform do not match; keyform is wrong.
(f) CSI C Mark Deployment Missing 0x00000000 c!b6275106ae0..eea2eee6ab6_31bf3856ad364e35_6.1.7601.18126_323a471e4622b334 wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.18126_none_21653bc3e58d89a0

I've now done another round of mods....

I've uploaded a file - bbsab.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

Create a new System Restore point

Open an Elevated Command Prompt, and run the following commands.

REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD2
COPY %userprofile%\desktop\bbsab\COMPONENTS C:\Windows\System32\config

If you get an error with either command, STOP THERE - do not reboot! - post for instructions.

Assuming both commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.

Oh, bugger!

Code:

Checking Packages
(f) CSI Unable to Query Store Version 0x00000002

I'll have to see if I can work out why that's happened - I can think of a couple of reasons, but need to test them out.

Back tomorrow (I hope!)