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#1
Windows Update blank page
So I wanted to do a Windows Update but when going to Windows Update I'm greeted with this:
Then I clicked on the blank button and after waiting I got this:
Does anyone know what to do?
Thanks in advance.
Windows Update blank page
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New #2
Please Run sfc /scan now using option 2 in this tutorial: SFC /SCANNOW Command - System File Checker
Please post back the results.
Please indicate what message was displayed at the end:
Windows found no integrity violations
OR
Corrupt files were found, and windows was unable to fix them.
OR
Corrupt files were found, and windows successfully repaired them
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New #3
This message was displayed:
Windows Resource Protection did not find any integrity violations.
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New #4
In action center under control panel, run the windows update troubleshooter. Let us know the results.
PS: Is it only this window that is messed up? Do other graphical things load and look ok?
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New #5
Yes it is only the Windows Update window which is messed up.
And here is the result from the WU troubleshooter:
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New #6
Download the following here:
How do I reset Windows Update components?
Use the troubleshooter there.
Also download and run the following for your os type here:
http://windows.microsoft.com/en-us/w...readiness-tool
Reboot after each.
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New #7
The troubleshooter you gave me found no problems.
As for the second when I tried to install it I got this:
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New #9
Yes, this is a legally purchased copy of Windows 7 Home Premium 64 bits.
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New #10
* Download the Farbar Service Scanner.
* Once download, right click the fss.exe file, and choose run as administrator.
*Checkmark the following boxes:
-Internet services
-Windows firewall
-System Restore
-Security center/action center
-Windows Update
-Windows defender
*Click Scan. A notepad window will appear with your log file. Save it to the desktop. Then upload the log here in your next reply using the paperclip on the reply box.
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