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Windows 7: Error code 80070002, sfc/ scannow command not working

02 Jul 2014   #1
SteelFighting

Windows 7 Ultimate x64
 
 
Error code 80070002, sfc/ scannow command not working

Hello everyone!
After my first failed attempt to post my problem (since I posted on another person's thread... sorry about that ), here I am again.
I have been having a "Configuring Windows Update 32% complete" and shortly afterwards the "Welcome" messages on startup and the "Preparing to configure Windows Update.." followed by "Shutting down" on shutdown for quite some time. Of course, Windows Update isn't working and the "sfc /scannow" command always comes up with the "There is a sytem repair pending which requires reboot to complete. Restart Windows and run sfc again". As you might have guessed already, restarting doesn't help and I am stuck on this endless circle.
So, as requested on the instructions, I have followed the required steps and here are my comments:
1) SURT installed succesfully and quite fast.
2) Commands "sfc /scannow" and "sfc/ verifyonly" come up with the message mentioned above so I moved on to option three, only to find a .txt file of 0 bytes and empty inside. So I guess this step didn't proceed as planned...
3) I have removed the older CBSPersist cab files and I will post them right afterwards, since the CBS.zip file including them is about 37MB.
Without further ado, please find attached the .zip file.
Thanks in advance for your time.


My System SpecsSystem Spec
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02 Jul 2014   #2
SteelFighting

Windows 7 Ultimate x64
 
 

Following with 2 out of 5 of the older CBSPersist cab files, compressed. 3 to go.
My System SpecsSystem Spec
02 Jul 2014   #3
SteelFighting

Windows 7 Ultimate x64
 
 

Again, 2 out of 5 of the older CBSPersist cab files, compressed. I can't seem to get the 5th and last of the older files under 8MB, compressed. The original size is 24,2MB(!) and the compressed gets to 23,5MB. If you've got a problem without it, could you please give me an advice on how to get it under 8MB? Thank you.
P.S.: I used Zamzar online to convert the files from .cab to .zip since WinRar can't compress .cab files to .rar. At least, I don't know how...
My System SpecsSystem Spec
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02 Jul 2014   #4
carwiz

Windows 7 Pro-x64
 
 

I didn't download the second pair. They shouldn't be that large. The first one is full of error messages so the other two probably are too.

Start Regedit and provide the values found in the following two locations. Do NOT change anything.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\UpdateExeVolatile

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations
My System SpecsSystem Spec
03 Jul 2014   #5
SteelFighting

Windows 7 Ultimate x64
 
 

I'm afraid that I'm gonna disappoint you...
Those locations you mention don't exist, nor UpdateExeVolatile neither PendingFileRenameOperations.
My System SpecsSystem Spec
03 Jul 2014   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The CAB files are already compressed - which is why they don't compress further.
My System SpecsSystem Spec
03 Jul 2014   #7
SteelFighting

Windows 7 Ultimate x64
 
 

Oh, ok then. So, you won't be needing the 5th and final CAB file?
My System SpecsSystem Spec
03 Jul 2014   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I don't think it's necessary - the current CBS log goes back to the beginning of May anyhow.

I'll have a good look at it later, after work (:O)
My System SpecsSystem Spec
03 Jul 2014   #9
SteelFighting

Windows 7 Ultimate x64
 
 

Thank you very much for your time, I really appreciate it.
Looking forward to your reply
My System SpecsSystem Spec
05 Jul 2014   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

It looks to me as if perhaps either the machine crashed in the middle of an update, or the temporary files used in updating were deleted by mistake before they could properly be placed by the update process.

There are a number of errors such as this one...
Code:
2014-07-03 00:23:36, Info                  CBS    Appl: Evaluating package applicability for package WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256, applicable state: Installed
2014-07-03 00:23:36, Info                  CSI    0000001f Transaction merge required, do-not-merge flag passed.
2014-07-03 00:23:36, Info                  CSI    00000020@2014/7/2:21:23:36.617 CSI Transaction @0x355c90 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [26]"TI5.30381627_3801869610:1/"
2014-07-03 00:23:36, Error                 CSI    00000021 (F) STATUS_OBJECT_NAME_NOT_FOUND #106013# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile(flags = (AllowSharingViolation), handle = {provider=NULL, handle=0}, da = (SYNCHRONIZE|FILE_READ_ATTRIBUTES), oa = @0xd6c930->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[110]"\??\C:\windows\WinSxS\Temp\PendingRenames\e2b37a974317cf01040e00008814e40e.$$_syswow64_21ffbdd2a2dd92e0.cdf-ms"; a:(OBJ_CASE_INSENSITIVE)}, iosb = @0xd6c910, as = (null), fa = 0, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), cd = FILE_OPEN, co = (FILE_SYNCHRONOUS_IO_NONALERT|0x00004000), eab = NULL, eal = 0, disp = Invalid)
[gle=0xd0000034]
2014-07-03 00:23:36, Error                 CSI    00000022@2014/7/2:21:23:36.783 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(2057): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile expression: (null)
[gle=0x80004005]
2014-07-03 00:23:37, Error                 CSI    00000023 (F) STATUS_OBJECT_NAME_NOT_FOUND #106012# from Windows::Rtl::SystemImplementation::CSystemIsolationLayer_IRtlSystemIsolationLayerTearoff::TransferFile(flags = (ReplaceIfExists|OpenForBackupIntent), op = [4]"Move", odir = @0x1e2b0f8, oname = [l:136{68}]"e2b37a974317cf01040e00008814e40e.$$_syswow64_21ffbdd2a2dd92e0.cdf-ms", ndir = @0x17e7718, nname = [l:70{35}]"$$_syswow64_21ffbdd2a2dd92e0.cdf-ms", disp = Unmapped disposition: 0)
[gle=0xd0000034]
2014-07-03 00:23:37, Error                 CSI    00000024 (F) STATUS_OBJECT_NAME_NOT_FOUND #105975# from RtlRunPrimitiveOperationsFromCallbacksAgainstSil(...)[gle=0xd0000034]
2014-07-03 00:23:37, Error                 CSI    00000025 (F) HRESULT_FROM_WIN32(ERROR_FILE_NOT_FOUND) #105570# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x80070002]
2014-07-03 00:23:37, Error                 CSI    00000026 (F) HRESULT_FROM_WIN32(ERROR_FILE_NOT_FOUND) #105568# from Windows::ServicingAPI::CCSITransaction::ICSITransaction2_Analyze(Flags = 1, riid = {f4d9decb-0250-4ad4-9500-85c7f2f281ec}, ppUnk = NULL, disp = 0)[gle=0x80070002]
2014-07-03 00:23:37, Info                  CBS    Failed to get transaction analysis. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2014-07-03 00:23:37, Info                  CBS    Failed to get inventory. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2014-07-03 00:23:37, Info                  CSI    00000027@2014/7/2:21:23:37.287 CSI Transaction @0x355c90 destroyed
Unfortunately, this appears to be in an update which is not available for download, and cannot be uninstalled.
I also don't know enough to be able to force an uninstall with tis type of error.

My recommendation would therefore be a repair install of Windows. - It's not as scary as it either looks or sounds!

Look here for instructions... Repair Install
My System SpecsSystem Spec
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 Error code 80070002, sfc/ scannow command not working




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