Internet Explorer Update Fail - 8 to 10

mikebellman · 15 Jul 2014

C:\Windows\system32>DIR C:\Windows\d3d11.dll /S
Volume in drive C is DATAPART1
Volume Serial Number is F6C0-F2C7

Directory of C:\Windows\SoftwareDistribution\Download\10e36514582b1ad9bc53af09c
42a127b\x86_microsoft-windows-directx-direct3d11_31bf3856ad364e35_7.1.7601.18142
_none_e30da64fb6ef1f66

04/25/2013 06:30 PM 1,505,280 d3d11.dll
1 File(s) 1,505,280 bytes

Directory of C:\Windows\SoftwareDistribution\Download\10e36514582b1ad9bc53af09c
42a127b\x86_microsoft-windows-directx-direct3d11_31bf3856ad364e35_7.1.7601.22313
_none_e3b8b50ecff381db

05/01/2013 12:01 AM 1,505,280 d3d11.dll
1 File(s) 1,505,280 bytes

Directory of C:\Windows\System32

11/20/2010 04:29 PM 522,752 d3d11.dll
1 File(s) 522,752 bytes

Directory of C:\Windows\winsxs\x86_microsoft-windows-directx-direct3d11_31bf385
6ad364e35_6.1.7601.17514_none_f1bfb8c22bee306d

11/20/2010 04:29 PM 522,752 d3d11.dll
1 File(s) 522,752 bytes

Directory of C:\Windows\winsxs\x86_microsoft-windows-directx-direct3d11_31bf385
6ad364e35_7.1.7601.18142_none_e30da64fb6ef1f66

06/14/2014 09:23 AM 1,505,280 d3d11.dll
1 File(s) 1,505,280 bytes

Directory of C:\Windows\winsxs\x86_microsoft-windows-directx-direct3d11_31bf385
6ad364e35_7.1.7601.22313_none_e3b8b50ecff381db

06/14/2014 09:23 AM 1,505,280 d3d11.dll
1 File(s) 1,505,280 bytes

Total Files Listed:
6 File(s) 7,066,624 bytes
0 Dir(s) 202,602,479,616 bytes free

C:\Windows\system32>

NoelDP · 16 Jul 2014

OK - for some reason you still have the old version of the file installed in the system32 folder rather than the new one, despite the uninstall/reinstall.
Please run another SFC /SCANNOW aned post the new CBS.log file - I'll have another look.

mikebellman · 19 Jul 2014

Sorry for the delay in replying.

mikebellman · 19 Jul 2014

C:\Windows\system32>SFC /SCANNOW

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

mikebellman · 19 Jul 2014

Here's the ZIP file

NoelDP · 19 Jul 2014

Strange - there's not a single error in any of the CBS logs - I'd have expected some from any IE install attempted.

Please run CheckSUR again and post the new CheckSUR.log file - maybe that'll show something.

mikebellman · 19 Jul 2014

Just to be clear: Ran this program:
Windows6.1-KB947821-v33-x86.msu

Here's the CBS Logs now.

NoelDP · 20 Jul 2014

CheckSUR is clear of errors.
Have you tried installing IE9? doing so may give the system a kick and force proper recognition on it.
Other than that, I can really only suggest a repair install.

mikebellman · 22 Jul 2014

Awesome. That was a good step. While I've tried that before, I was indeed able to get IE9 to install. Rebooted and trying the remainder.

mikebellman · 22 Jul 2014

Well the IE10 install failed again, and IE9 behaves in this funny way:
Clicking a link in outlook opens the IE browser but leads nowhere but the home page.

I'll run the Windows6.1-KB947821-v33-x86 package again and restart