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Windows 7: Windows Update Error 80070308

10 Jul 2014   #1
christantoan

Windows 7 Ultimate x64 SP1
 
 
Windows Update Error 80070308

I got this Error after trying to install July 2014 Updates. Some updates installed successfully though.
When I click retry it'll download again with slightly bigger size and 99% progress (The last time I click retry until about 200MB or so).

These are the logs and screenshots after I cleanup the SoftwareDistribution folder and retrying the installation some times


My System SpecsSystem Spec
.
10 Jul 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

...and the rest of the requested data - the CBS.log and CBSPersist CAB files?
My System SpecsSystem Spec
10 Jul 2014   #3
christantoan

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by NoelDP View Post
...and the rest of the requested data - the CBS.log and CBSPersist CAB files?
I don't know why SFC doesn't make any logs last time I run it. It just printing that it doesn't find anything wrong. Those are the only contents of Logs\CBS folder

Do you need me to run it again?
My System SpecsSystem Spec
.

10 Jul 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please run the following commands, and post the results...

DIR C:\Windows\Logs
DIR C:\Windows\Logs\CBS


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
10 Jul 2014   #5
SusanBradley
Microsoft MVP

Windows 7 64bit
 
 

Can you do me a big favor and install one update at a time? Let's see if we can narrow down to just one.

I'm going to guess it might be SHA512 is disabled in Windows 7 or Windows Server 2008 R2
My System SpecsSystem Spec
10 Jul 2014   #6
christantoan

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Please run the following commands, and post the results...

DIR C:\Windows\Logs
DIR C:\Windows\Logs\CBS
Code:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Andre Christanto>DIR C:\Windows\Logs
 Volume in drive C is System
 Volume Serial Number is 02F0-22AD

 Directory of C:\Windows\Logs

10-07-2014  17:37    <DIR>          .
10-07-2014  17:37    <DIR>          ..
11-07-2014  02:36    <DIR>          CBS
26-06-2014  01:30    <DIR>          DISM
10-07-2014  17:15    <DIR>          DPX
21-12-2013  22:45    <DIR>          HomeGroup
24-01-2014  16:25    <DIR>          SystemRestore
20-07-2013  14:47    <DIR>          WindowsBackup
               0 File(s)              0 bytes
               8 Dir(s)  65.130.012.672 bytes free

C:\Users\Andre Christanto>DIR C:\Windows\Logs\CBS
 Volume in drive C is System
 Volume Serial Number is 02F0-22AD

 Directory of C:\Windows\Logs\CBS

11-07-2014  02:36    <DIR>          .
11-07-2014  02:36    <DIR>          ..
11-07-2014  02:46           778.795 CBS.log
10-07-2014  17:25               394 CheckSUR.log
10-07-2014  17:25               397 CheckSUR.persist.log
               3 File(s)        779.586 bytes
               2 Dir(s)  65.129.947.136 bytes free
Well, now the files are there. I promise the CBS.log is not there last time I checked

Quote   Quote: Originally Posted by SusanBradley View Post
Can you do me a big favor and install one update at a time? Let's see if we can narrow down to just one.

I'm going to guess it might be SHA512 is disabled in Windows 7 or Windows Server 2008 R2
Managed to install KB2972280 but it still listed in update list
My System SpecsSystem Spec
11 Jul 2014   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

It sounds to me as if you may have some kind of system cleanup tool installed, and running at shutdown/boot - if so please disable it completely while we troubleshoot this issue.
My System SpecsSystem Spec
11 Jul 2014   #8
Max Pen

Windows 7 Ultimate 64-bit
 
 

Also guys don't want to inferfere but it seems alot of people are having issues installing them July updates right:;
Update for Windows 7 (KB2973337) - Security | DSLReports Forums

Just thought I'd share it here.
My System SpecsSystem Spec
11 Jul 2014   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Max - I don't want to sound churlish, but these threads have nothing to do with your own problem, and are likely to get quite complex enough already.

... and the error in your link is different to either this thread, or your own.
My System SpecsSystem Spec
11 Jul 2014   #10
christantoan

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by NoelDP View Post
It sounds to me as if you may have some kind of system cleanup tool installed, and running at shutdown/boot - if so please disable it completely while we troubleshoot this issue.
Sorry but I don't have any system cleanup tool besides CCleaner and it doesn't launch at boot. Should I uninstall it?
My System SpecsSystem Spec
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