Windows Update Errors 8E5E05F6, 8E5E0147 and 9C57


  1. Niksia
    Posts : 6
    Windows 7 Home Premium 32bit
       New #1

    Windows Update Errors 8E5E05F6, 8E5E0147 and 9C57


    Been trying to install a few updates on my mom's laptop and keep having the same problems.

    The 8E5E0F6 seems to be for both the security update for IE 8 (KB2962872) and installing IE 9.

    8E5E0147 is the platform update for Windows 7 (KB2670838) which is preventing IE 11 from installing, error 9C57.

    Ugh. Not that either of us is fussed about IE, but I would like to get rid of all the updates instead of just hiding them. And the platform update would be nice!

    And only one error in SFC and I don't think it relates to any of this?

    2014-06-12 10:35:16, Info CSI 00000116 [SR] Cannot repair member file [l:24{12}]"M1033DSK.CSD" of Microsoft-Windows-MulanTTSVoiceENUDsk, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-06-12 10:35:21, Info CSI 00000118 [SR] Cannot repair member file [l:24{12}]"M1033DSK.CSD" of Microsoft-Windows-MulanTTSVoiceENUDsk, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-06-12 10:35:21, Info CSI 00000119 [SR] This component was referenced by [l:198{99}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~6.1.7601.17514.WindowsFoundationDelivery"
    2014-06-12 10:35:22, Info CSI 0000011c [SR] Could not reproject corrupted file [ml:520{260},l:154{77}]"\??\C:\Program Files\Common Files\SpeechEngines\Microsoft\TTS20\en-US\enu-dsk"\[l:24{12}]"M1033DSK.CSD"; source file in store is also corrupted
      My Computer
    Quote Quote

  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #2

    I can see no signs that an SFC /SCANNOW has ever been run - please do so, and post the new CBS.log file
      My Computer
    Quote Quote

  4. Niksia
    Posts : 6
    Windows 7 Home Premium 32bit
    Thread Starter
       New #3

    Ran sfc, same single error I've had before.
      My Computer
    Quote Quote

  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #4

    Code:
    2014-07-15 11:14:06, Info                  CSI    000001ab [SR] Repairing 1 components
2014-07-15 11:14:06, Info                  CSI    000001ac [SR] Beginning Verify and Repair transaction
2014-07-15 11:14:07, Info                  CSI    000001ae [SR] Cannot repair member file [l:24{12}]"M1033DSK.CSD" of Microsoft-Windows-MulanTTSVoiceENUDsk, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-07-15 11:14:08, Info                  CSI    000001b0 [SR] Cannot repair member file [l:24{12}]"M1033DSK.CSD" of Microsoft-Windows-MulanTTSVoiceENUDsk, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-07-15 11:14:08, Info                  CSI    000001b1 [SR] This component was referenced by [l:198{99}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~6.1.7601.17514.WindowsFoundationDelivery"
2014-07-15 11:14:09, Info                  CSI    000001b4 [SR] Could not reproject corrupted file [ml:520{260},l:154{77}]"\??\C:\Program Files\Common Files\SpeechEngines\Microsoft\TTS20\en-US\enu-dsk"\[l:24{12}]"M1033DSK.CSD"; source file in store is also corrupted
2014-07-15 11:14:09, Info                  CSI    000001b6 [SR] Repair complete

    I'll post a fix protocol for that later.
      My Computer
    Quote Quote

  7. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #5

    I've uploaded a file - nsaaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print these instructions!)

    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\nsaaa
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\nsaaa
    or
    DIR E:\nsaaa



    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



    XCOPY <drive>:\nsaaa <drive>:\windows\winsxs /y /i /s /v /h



    (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



    run the command (it should take almost no time) and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt
    then reboot and upload the new CBS.log file to your reply
      My Computer
    Quote Quote

 

  Related Discussions
Windows update Error codes 800736B3 and 9C57
in Windows Updates & Activation

Hi I have Windows 7, 64 bit Lenovo ideapad that is not allowing system updates. This has been going on for awhile. I do some research on the problem and attempt to fix it myself. When I am unsuccessful I become frustrated so then I don't try again for several months. Meanwhile, my computer...
Windows 7 Update Errors Codes 80073712 and 9C57
in Windows Updates & Activation

Hi guys, I ran into Windows Update Errors Codes 80073712 and 9C57 when I try to run Windows Update on Windows 7 Professional SP1. I've attached with this post a screenshot of the Windows Update error as well as the CBS logs. I ran the latest System Update Readiness Tool (Feb 2014) before...
Hi, I am trying to update windows and have multiple updates fail with different error codes. My CBS file is too large to upload so here is a link from my dropbox and I included a txt file with which update is getting which error code. https://www.dropbox.com/s/4kjofgbp5dtyf0s/CBS.zip Thanks, ...
Windows Update Error Code 9C57
in Windows Updates & Activation

Hello all my computer recently got messed up last week and i was just able to get it fixed the other night, however though i was able to install all my updates, except for IE10 and i started getting error code 9C57 Windows Encounters an Unknown error, it won't let me attach the CBS log i keep...
Windows Update Failures: Code 80070BC9 and 9C57
in Windows Updates & Activation

Hi, I am trying to update my Dell T1650 with some Windows Updates using Windows Update. 2 updates keep failing: KB971033 and IE 10 for Windows 7 x64 base system. I have tried Microsoft Fix It and other potential problem solving scenarios and when my PC reboots the fixes try to install but fail...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 04:51.
Find Us