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Windows 7: Windows 7 Professional 32-bit Update Error code 0x8007370b

10 Jul 2014   #1
dssjr85

Windows 7 Professional x64
 
 
Windows 7 Professional 32-bit Update Error code 0x8007370b

This post had the exact same issue I am having with a friends computer. I have attached the logs and error. This one is really kicking my butt and need to resolve this quickly. Any help would be greatly appreciated!
Also here is the components file: Components


My System SpecsSystem Spec
.
10 Jul 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You have a problem with the COMPONENTS hive - I'll take a look at it, and get back to you, but it could take a while.
My System SpecsSystem Spec
10 Jul 2014   #3
dssjr85

Windows 7 Professional x64
 
 

Again, any help is greatly appreciated. I look forward to hearing from you!
My System SpecsSystem Spec
.

10 Jul 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - I found a major error fairly quickly, which we need to plug in, and then test.


I've uploaded a file - d85aa.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

Create a new System Restore point

Open an Elevated Command Prompt, and run the following commands.

REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
COPY %userprofile%\desktop\d85aa\COMPONENTS C:\Windows\System32\config

If you get an error with either command, STOP THERE - do not reboot! - post for instructions.

Assuming both commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.


My System SpecsSystem Spec
10 Jul 2014   #5
dssjr85

Windows 7 Professional x64
 
 

Sorry doing this all from TeamViewer. I attached the updated log.
My System SpecsSystem Spec
10 Jul 2014   #6
dssjr85

Windows 7 Professional x64
 
 

Hey I was just looking at the differences and the new logs and it looks like you changed StoreArchitecture from 00 00 00 00 to 09 00 00 00. From my understanding of this, 0 is x86 and 9 is x64... This is a 32 bit version of windows we are working with. Maybe I'm wrong about the architecture thing....? Just making sure...
My System SpecsSystem Spec
11 Jul 2014   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Aaargh!
I mistakenly assumed that your System specs were for the machine involved.
Please undo the changes (if you made them), and I'll try again.
My System SpecsSystem Spec
11 Jul 2014   #8
dssjr85

Windows 7 Professional x64
 
 

The changes are made... errr undone.
I was going through the logs and looks like we have a lot of deployment errors... My friend ran ccleaner back in february and it's possible that it might have done this. There's over 400 errors and no easy way to fix them. Like I said, I'm doing this over TeamViewer and I'm running into issues not being there. I downloaded the Windows 7 32 bit iso to both his computer and mine and extracted it to my computer and am able to transfer files. My thoughts were that I could try to do an in-place upgrade to automate the process but am having issues with the extraction process. I just mounted the iso on Virtual Clone Drive and the upgrade errors out with 0x8007051a. I tried to redownload it but the stupid computer keeps BSODing on me before the download completes. I have a legitimate install disk but its 64 bit and the stupid computer is about 300 miles away. Grrrr... aggravating. What would be your next step? I know everyone hates in place upgrades... I do too but he has a business program with a database and we don't know where the installer is. The support for them hasn't answered or returned my calls so I'm hesitant to wipe it and start fresh. If it were any other circumstances, that's what I would have done already. The time it takes to fix this stuff is way longer than to backup, wipe and reinstall.
My System SpecsSystem Spec
12 Jul 2014   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I suspect that a repair is the way to go - but I also suspect that there may be RAM problems.
I'll spend some time this morning going through and repairing the registry errors I can find (they are bitflips) and post the amended hive later.
My System SpecsSystem Spec
12 Jul 2014   #10
dssjr85

Windows 7 Professional x64
 
 

Thanks, I really appreciate this! Just stressed out...
My System SpecsSystem Spec
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 Windows 7 Professional 32-bit Update Error code 0x8007370b




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