Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Failed to install updates: Error Code 80070308

13 Jul 2014   #1
zoold

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Failed to install updates: Error Code 80070308

Good Afternoon,

I am also having problems installing updates with the error code 80070308.

I have spent this afternoon reading the other posts and following the Windows Update Posting Instructions thread so hopefully I've gathered has much info as I can.

I downloaded and ran the System Update Readiness Tool. Once the installation was complete I tried to reinstall the updates. This resulted in the successful installation of: Hotfix for Windows (KB947821) but the failed installation of the other 9 updates as before.

Attachment 325390

And I received the following error code.

Attachment 325391

I then carried out the sfc/scannow which all came back OK.

Attachment 325392

I have saved the logs as a zip file but its too big for me to upload (12.5MB)? Any suggestions?

I hope I have not missed anything out. But please bear with me if I have.

Any help/advice would be appreciated.

Thanks in advance.

Kerry


My System SpecsSystem Spec
.
13 Jul 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

This is becoming a common problem with the latest batch of updates - MS are looking into it (we are led to understand)
I'll add this thread to the action-list for our contact.
My System SpecsSystem Spec
13 Jul 2014   #3
zoold

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by NoelDP View Post
This is becoming a common problem with the latest batch of updates - MS are looking into it (we are led to understand)
I'll add this thread to the action-list for our contact.
Many Thanks NoelDP,

I did see the other threads but thought that the more information you have the better.

I'll hang tight and wait for those who know more than I do. It is much appreciated.

Kerry
My System SpecsSystem Spec
.

14 Jul 2014   #4
zoold

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Just wanted to attach the CBS file as I managed to reduce it.

Many Thanks

Kerry
My System SpecsSystem Spec
16 Jul 2014   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

This appears to be your error-sequence...
Code:
 Line 32708: 2014-07-14 13:08:54, Error                 CSI    00000081 (F) A previous transaction requested a reboot, so you cannot commit any transactions until you reboot.
 Line 32710: 2014-07-14 13:08:54, Error                 CSI    00000082 (F) STATUS_REQUEST_OUT_OF_SEQUENCE #570923# from Windows::COM::CComponentStore::ApplyTransactionNow(...)[gle=0xd000042a]
 Line 32711: 2014-07-14 13:08:54, Error                 CSI    00000083@2014/7/14:12:08:54.346 (F) d:\win7sp1_gdr\base\wcp\componentstore\com\store_transaction.cpp(1841): Error STATUS_REQUEST_OUT_OF_SEQUENCE originated in function Windows::COM::CComponentStore::ApplyTransactionNow expression: (null)
 Line 32713: 2014-07-14 13:08:54, Error                 CSI    00000084 (F) HRESULT_FROM_WIN32(ERROR_REQUEST_OUT_OF_SEQUENCE) #570784# from Windows::COM::CPendingTransaction::IStorePendingTransaction_Apply(...)[gle=0x80070308]
 Line 32714: 2014-07-14 13:08:54, Error                 CSI    00000085 (F) HRESULT_FROM_WIN32(ERROR_REQUEST_OUT_OF_SEQUENCE) #564839# from Windows::ServicingAPI::CCSITransaction::ICSITransaction2_AddFiles(Flags = 1, a = @0x1ddc430, fn = @0x1ddcc30, fp = @0x1ddd430, disp = 0, op = 0)[gle=0x80070308]
 Line 32716: 2014-07-14 13:08:54, Error                 CBS    Failed to stage execution package: Package_2_for_KB2971850~31bf3856ad364e35~amd64~~6.1.1.1 [HRESULT = 0x80070308 - ERROR_REQUEST_OUT_OF_SEQUENCE]
 Line 32720: 2014-07-14 13:08:54, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80070308 - ERROR_REQUEST_OUT_OF_SEQUENCE]

Please open an elevated Command Prompt, and run the following command,

REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG QUERY HKLM\COMPONENTS


post the results.


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
16 Jul 2014   #6
zoold

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi NoelDP,

Many thanks for your reply.

I was able to solve the problem this morning following the instructions here Windows 7 update fails with code 80070308 - Microsoft Community

All updates have installed with no further problems at the moment.

Kerry
My System SpecsSystem Spec
16 Jul 2014   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Yep - that's the fix I was going to propose, after checking its relevance with the output I requested

Well done, and good luck.
My System SpecsSystem Spec
17 Jul 2014   #8
zoold

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Many thanks for all the help.
My System SpecsSystem Spec
Reply

 Failed to install updates: Error Code 80070308




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Error Code: 800736B3 with 7 failed updates
For months now I've had windows tell me that I have some updates to be installed. Every time I try it fails to update giving me the error code: 800736B3.
Windows Updates & Activation
Failed to install 9 updates: Error Code 80070308
Hi, Since 10/07/2014 I am having serious problems with 9 updates in Windows Update. I just took a look at some other topics in this forum section and it seems I am not the only one having these problems. I've already tried several things i've found on the internet, but nothing really...
Windows Updates & Activation
Windows Update Failure to install, error code 80070308
Hi Windows Update has been trying to install the same 9 updates now since yesterday. Prior to that it's updated with no problems. It goes through all the motions, including having to restart the computer to finalize the updates and it goes through that also, then the Update window says it failed...
Windows Updates & Activation
Windows Updates Failed BITS failed to start error code 2147024894
anybody have any ideas? have tried sfc /scannow also the steps in this http://www.sevenforums.com/tutorials/113399-windows-update-error-80246008-windows-7-fix.html but to no avail, i still receive the error message i have also used take ownership on the downloader file in...
Windows Updates & Activation
Cannot install Windows Updates - get error code 80070308
I posted this yesterday, but as this was my first post in the Windows 7 forum, I was instructed that I did not include all of the required information. I closed the old post and am re-posting with all of the required documentation. ================================= Since mid February, all of my...
Windows Updates & Activation
.NET updates fail to install with error 800B0100 and 80070308
KB 2518869, KB2572077, KB2633873, KB2656356 repeatedly fail to install with errors 800B0100 and 80070308. These four security patches have repeatedly failed to install since 23 March. Win 7 SP1 was installed on 21 March 2012 I have run the Microsoft FixIt and the System Update Readiness Tool...
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:49.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App