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Windows 7: Windows Update service stuck in downloading

16 Jul 2014   #1
filthyavocado

Windows 7 Home Premium x64
 
 
Windows Update service stuck in downloading

Hey guys,

So basically, I ran windows update on my PC (I recently made a fresh install), it started downloading very slowly ; until it reached 25% where it's been at for 30 minutes. I tried stopping the download and selecting another update, to see if it was just one update that wouldn't download, but I had the same result :

Windows update was just stuck downloading.

EDIT: screen of the updates in question :


I tried to stop the firewall in ESET Smart Security; nothing. I tried the Fixit tools (.exe and .cab versions), nothing. (except that the .cab version is just stuck too).

Has that happened to any of you guys before?

I had problems yesterday with windows update (BSOD while installing updates), and it just wrecked my computer, and I had to restore to factory settings. But that can't be related?


My System SpecsSystem Spec
.
16 Jul 2014   #2
filthyavocado

Windows 7 Home Premium x64
 
 

Update : I tried to reboot, and got stuck on "windows is preparing your computer blablabla". So I hard rebooted, logged in, and now the windows update service doesn't show up any longer, I can't run anything because the UAC prompt is gone (I can't do anything that requires admin privileges)...
Fml

I am currently restoring my computer using the windows restore option... And it's stuck on "restoring your files".

So if it doesn't work out, I'll have to factory reset my computer for the third time in two days.
My System SpecsSystem Spec
16 Jul 2014   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

This sounds as if you may have a hardware problem.

Your should probably start by testing the RAM - see the tutorial here... RAM - Test with Memtest86+
My System SpecsSystem Spec
.

16 Jul 2014   #4
filthyavocado

Windows 7 Home Premium x64
 
 

I never had any hardware problems before. Btw the restore finally worked.
I have more info :

It started when I tried to install w7 sp1 update. For some reason it gets stuck, and when I reboot, it still tries to install it, thus, leading to weird problems
My System SpecsSystem Spec
16 Jul 2014   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please post the requested data - SP1 is classed as an update
My System SpecsSystem Spec
16 Jul 2014   #6
filthyavocado

Windows 7 Home Premium x64
 
 

I have a laptop, I can't access the RAM if the memtest find errors. But right now, using a .bat file I found here, I managed to make the update work.
I'll post again when it's done
My System SpecsSystem Spec
16 Jul 2014   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

If memtest finds errors then there's no point in applying the updates, because you'll just end up with the same problems again.

The same applies to the other likely hardware problem - the hard drive.
My System SpecsSystem Spec
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 Windows Update service stuck in downloading




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