windows update . service not running

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  1. Posts : 8
    windows 7 ultimate 32 bit
       #1

    windows update . service not running


    i have windows 7 ultimate 32 bit . i have recently changed my o.s. & windows update is not working . every time i try it says service not running restart computer .
    i have deleted the software downloader. but its still not working please help
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Please download the Farbar Service Scanner from

    http://www.bleepingcomputer.com/download/farbar-service-scanner/

    Right-click on the saved file and select 'Run as Administrator', and tick all the options, then click on the Scan button - copy and paste the report to your response.

      My Computer


  3. Posts : 41
    Windows 7 Ultimate x64
       #3

    cool 2 said:
    i have windows 7 ultimate 32 bit . i have recently changed my o.s. & windows update is not working . every time i try it says service not running restart computer .
    i have deleted the software downloader. but its still not working please help
    Is the windows update service started in services.msc?

      My Computer


  4. Posts : 8
    windows 7 ultimate 32 bit
    Thread Starter
       #4

    result of scan search


    Code:
     
    Farbar Service Scanner Version: 18-07-2014
    Ran by cmax (administrator) on 20-07-2014 at 20:08:55
    Running from "C:\Users\cmax\Downloads"
    Microsoft Windows 7 Ultimate (X86)
    Boot Mode: Normal
    ****************************************************************
     
    Internet Services:
    ============
     
    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    WAN connected
    Google IP is accessible.
    Google.com is accessible.
    Yahoo.com is accessible.
     
     
    Windows Firewall:
    =============
     
    Firewall Disabled Policy: 
    ==================
     
     
    System Restore:
    ============
     
    System Restore Disabled Policy: 
    ========================
     
     
    Action Center:
    ============
     
     
    Windows Update:
    ============
     
    Windows Autoupdate Disabled Policy: 
    ============================
     
     
    Windows Defender:
    ==============
     
    Other Services:
    ==============
     
     
    File Check:
    ========
    C:\Windows\system32\nsisvc.dll => File is digitally signed
    C:\Windows\system32\Drivers\nsiproxy.sys => File is digitally signed
    C:\Windows\system32\dhcpcore.dll => File is digitally signed
    C:\Windows\system32\Drivers\afd.sys => File is digitally signed
    C:\Windows\system32\Drivers\tdx.sys => File is digitally signed
    C:\Windows\system32\Drivers\tcpip.sys => File is digitally signed
    C:\Windows\system32\dnsrslvr.dll => File is digitally signed
    C:\Windows\system32\mpssvc.dll => File is digitally signed
    C:\Windows\system32\bfe.dll => File is digitally signed
    C:\Windows\system32\Drivers\mpsdrv.sys => File is digitally signed
    C:\Windows\system32\SDRSVC.dll => File is digitally signed
    C:\Windows\system32\vssvc.exe => File is digitally signed
    C:\Windows\system32\wscsvc.dll => File is digitally signed
    C:\Windows\system32\wbem\WMIsvc.dll => File is digitally signed
    C:\Windows\system32\wuaueng.dll => File is digitally signed
    C:\Windows\system32\qmgr.dll => File is digitally signed
    C:\Windows\system32\es.dll => File is digitally signed
    C:\Windows\system32\cryptsvc.dll => File is digitally signed
    C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
    C:\Windows\system32\ipnathlp.dll => File is digitally signed
    C:\Windows\system32\iphlpsvc.dll => File is digitally signed
    C:\Windows\system32\svchost.exe => File is digitally signed
    C:\Windows\system32\rpcss.dll => File is digitally signed
     
     
    **** End of log ****
    Last edited by Brink; 21 Jul 2014 at 10:56. Reason: code box
      My Computer


  5. Posts : 8
    windows 7 ultimate 32 bit
    Thread Starter
       #5

    krustykobb said:
    cool 2 said:
    i have windows 7 ultimate 32 bit . i have recently changed my o.s. & windows update is not working . every time i try it says service not running restart computer .
    i have deleted the software downloader. but its still not working please help
    Is the windows update service started in services.msc?

    yep it is started
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    ..in that case, try this...


    Open Windows Update
    Click on Change Settings
    Select 'Never Update...'
    Click OK
    exit Windows Update
    Now open Windows update again
    Click on Change Settings
    Select 'Update automatically'
    Click OK
    exit Windows Update
    Open Windows Update, and do a manual Check for Updates.

      My Computer


  7. Posts : 8
    windows 7 ultimate 32 bit
    Thread Starter
       #7

    did but no result


    NoelDP said:
    ..in that case, try this...


    Open Windows Update
    Click on Change Settings
    Select 'Never Update...'
    Click OK
    exit Windows Update
    Now open Windows update again
    Click on Change Settings
    Select 'Update automatically'
    Click OK
    exit Windows Update
    Open Windows Update, and do a manual Check for Updates.

    i did . it checked for a few seconds then it got stuck & gave the same message .
    saying check for updates & a red shield with a cross
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

    https://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html

    Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    http://www.microsoft.com/en-us/howtotell/Hardware.aspx
      My Computer


  9. Posts : 8
    windows 7 ultimate 32 bit
    Thread Starter
       #9

    i have windows 7 ultimate . my laptop had a hardware issue a few days back i took it to a computer engineer they changed a part of hard disk & my o.s
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #10

    Please post the report requested.
      My Computer


 
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