Update KB2961072 failed error code 800B0100

Page 2 of 5 FirstFirst 1234 ... LastLast

  1. Posts : 27
    Windows 7 64bit
    Thread Starter
       #11

    The CBS.log is over 7 megs and I cant attach it. Do you care where I upload it?
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #12

    If you zip it, it should come down to reasonable size (90% compression isn't unusual)
    If it's that size compressed, upload it preferably to Dropbox or OneDrive and post a link.
      My Computer


  3. Posts : 27
    Windows 7 64bit
    Thread Starter
       #13

    forgot to unzip, ran out of ram in my head

    thanks again
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #14

    Looks like the problem file is this one...
    Code:
    Package_for_KB2961072
    I'll post a fix protocol later to replace both the affected file and its companion file, and we'll see whether that works
      My Computer


  5. Posts : 27
    Windows 7 64bit
    Thread Starter
       #15

    thanks again :)
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #16

    I've uploaded a file - tymaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print these instructions!)

    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\tymaa
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\tymaa
    or
    DIR E:\tymaa



    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



    XCOPY <drive>:\tymaa <drive>:\windows\servicing\Packages /y /i /s /v /h



    (e.g. XCOPY P:\wfire P:\windows\servicing\Packages /y /i /s /v /h )



    run the command (it should take almost no time) and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt
    then reboot and upload the new CBS.log file to your reply
      My Computer


  7. Posts : 27
    Windows 7 64bit
    Thread Starter
       #17

    sfc was clear.

    not sure if i was suppose to but i tried the update and it failed again.

    cheers
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #18

    That's sorta expected At least we've cleared the error I wanted to clear.

    Now please open an Elevated Command Prompt and run the following commands




    NET STOP WUAUSERV
    REN C:\WINDOWS\SoftwareDistribution SDOLD
    NET START WUAUSERV

    reboot
    then wait 10 minutes, and open Windows Updates, and run a Check for Updates.

    Install only the oldest update found - and reboot once installed
    then go back to Windows updates and install the others.

    Your Update History will have cleared - but all updates are still installed, and listed in the Installed Updates listing.
      My Computer


  9. Posts : 27
    Windows 7 64bit
    Thread Starter
       #19

    took a few minutes to check for update.

    then a new fail.

    8024200D
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #20

    Which update was that for? - try downloading the update from the MS Download Centre - search on the KB number Microsoft Download Center
      My Computer


 
Page 2 of 5 FirstFirst 1234 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 20:18.
Find Us