Update KB2961072 failed error code 800B0100

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  1. Posts : 27
    Windows 7 64bit
    Thread Starter
       #21

    the original update.

    I downloaded the update and it asked me to reboot. I did and now my network isn't working

    the router is downstairs and that computer and connection is fine..
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #22

    Open an Elevated Command Prompt, and run the following command

    NETSH WINSOCK /RESET

    reboot on request and see if that helps.

    If not, check Device Manager, and see if there are any errors showing there - make sure that you enable the 'Show Hidden devices' option in the View menu bar option.
      My Computer


  3. Posts : 27
    Windows 7 64bit
    Thread Starter
       #23

    reset winsock.

    no errors in device manager.

    still no internet

    it's looping on "identifying..." under view your active networks in network and sharing center
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #24

    I'll ask someone else to have a look - I don't profess to being a networking expert.
      My Computer


  5. Posts : 27
    Windows 7 64bit
    Thread Starter
       #25

    thanks Noel.

    i did a system restore and its working again. internet is more important than this update. should i post in the network forum so i have a list of things to try when i attempt to install this mongrel update again?
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #26

    Someone will post back to this thread - soon, hopefully! - who has as much knowledge as you'd get from posting there.
    Hang tight!
      My Computer


  7. Posts : 4
    Windows 7 Home 64bit
       #27

    I had the exact same problem as this with my computer. After trying everything I eventually found that after installing KB2961072 the afd.sys file was showing as not digitally signed. (After running sigverif.exe at an elevated command prompt). Note: sfc /scannow showed no errors

    Also in device manager (after showing hidden devices is selected) in Non-Plug and play drivers, the "Ancillary Function Driver for Winsock" was showing as this driver is not digitally signed and cannot be started.

    The digital signatures stored in the catalogue files for afd.sys were obviously corrupted. I deleted the existing versions of the following files in the directory shown and then re-run the standalone installer for KB2961072 (Windows6.1-KB2961072-x64.msu) and the update installed and the internet worked again.

    C:\Windows\System32\catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Package_2_for_KB2961072~31bf3856ad364e35~amd64~~6.1.1.1.cat


    C:\Windows\System32\catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Package_for_KB2961072_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat


    C:\Windows\System32\catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Package_for_KB2961072_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat


    .
    Last edited by raptorthumper; 04 Aug 2014 at 21:15.
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #28

    Thanks for that - Did you run CheckSUR at all? It should have picked up the CAT file corruption and pointed it out.
      My Computer


  9. Posts : 4
    Windows 7 Home 64bit
       #29

    Yes I forgot to mention that. CheckSUR found no problems, so I don't know what happened there.

    -
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #30

    Did you actually look at the log file it produced? It doesn't tell you anything about what it found unless you do (bad design, to my mind!)
      My Computer


 
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