New
#1
Win7 product key disappeared
I have a 2 yr old HP with Win7 Home Premium SP1 I bought from retail store with OEM software installed. All of a sudden, I am now getting the messages that my Windows o/s needs to be validated. Of course, the OEM CDs I got with the system are missing. I used Belarc Advisor to find the Windows Product Key, but when I try to reneter it on the Windows Activation screen, I get error message:
"Code: 0xC004C008
The activation server determined that the specified product key could not be used".
So, do I need to contact Microsoft maybe or ??? I get messages that the 30-day period has expired, but I can still (for now) use the computer.
Any help would be greatly appreciated! Thanks in advance.
Steve