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Windows 7: Windows Activation - Status not available error 0x80070002

31 Jul 2014   #1
mcc19and64

Windows Professional 32bit
 
 
Windows Activation - Status not available error 0x80070002

[CODE]
[CODE]
Suddenly started getting "Windows not Genuine" message with "Windows Activation - Status not available" and "Product ID not available".
Running slui.exe 3 with valid key gives error 0x80070002.
CHKDSK and src /scannow ran.
Computer Management shows SPPSVC set to Delayed Start but starting service manually gives "Error 2 cannot find the file specified.

MGADiag report

[CODE]
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Code:
 
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0x80070002
Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
Windows Product ID: 00392-918-5000002-85045
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7601.2.00010100.1.0.004
ID: {189EFCCC-D2BE-47E0-90CE-66492FBB364B}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.111025-1505
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office SharePoint Designer 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{189EFCCC-D2BE-47E0-90CE-66492FBB364B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85045</PID><PIDType>1</PIDType><SID>S-1-5-21-2191822994-2750294525-1438464658</SID><SYSTEM><Manufacturer>ASUSTeK Computer INC.</Manufacturer><Model>EB1007</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0501   </Version><SMBIOSVersion major="2" minor="6"/><Date>20100426000000.000000+000</Date></BIOS><HWID>B4F40400018400E4</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0017-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office SharePoint Designer 2007</Name><Ver>12</Ver><Val>BC1F9C0EFD8C580</Val><Hash>IZci4eEnvIopCJGPznem4WFgFY4=</Hash><Pid>89394-704-4560015-63211</Pid><PidType>14</PidType></Product></Products><Applications><App Id="17" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070002' to display the error text.
Error: 0x80070002 
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0001000000000000
Event Time Stamp: 7:28:2014 08:50
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered Service: sppsvc
 
HWID Data-->
HWID Hash Current: KgAAAAAAAQABAAIAAAABAAAAAQABAAEAnJ/SSwbVNJae1e6MQrfqPvpq
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   042610  APIC1452
  FACP   042610  FACP1452
  HPET   042610  OEMHPET 
  MCFG   042610  OEMMCFG 
  OEMB   042610  OEMB1452
  GSCI   042610  GMCHSCI 
  SLIC   _ASUS_  Notebook



My System SpecsSystem Spec
.
31 Jul 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
31 Jul 2014   #3
mcc19and64

Windows Professional 32bit
 
 

This is my first foray on the SevenForum so thanks for the prompt response. DM Log Collector zip attached as requested.
My System SpecsSystem Spec
.

31 Jul 2014   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Can you run it again please, but give it some time to finish - the zip file is missing some critical files.
My System SpecsSystem Spec
31 Jul 2014   #5
mcc19and64

Windows Professional 32bit
 
 

Apologies Golden...batch file completed and zip file attached.
My System SpecsSystem Spec
31 Jul 2014   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Have you run this by your System Administrator?
My System SpecsSystem Spec
31 Jul 2014   #7
mcc19and64

Windows Professional 32bit
 
 

Thanks to all who viewed and responded.

Faulty DIMM caused OS corruption. Restoring from an old Backup image.DMcC
My System SpecsSystem Spec
Reply

 Windows Activation - Status not available error 0x80070002




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