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Windows 7: Windows 7 not genuine - build 7600 0xC004F009

01 Aug 2014   #1
Bey

32bit
 
 
Windows 7 not genuine - build 7600 0xC004F009

Hi there

Hoping someone can help me resolve this issue. I've recently bought a pc second-hand for me son (dat minecraft). It came with the genuine windows 7 software, both the 32 and 64 bit cds. The bloke I bought it off said he'd done a clean reinstall before I bought it. When I got it home and booted it up, i get a black screen with the build 7600 error in the bottom right corner. I've re-entered the cd key but that didn't work, I've also rang the automated line at microsoft but that didn't sort the issue. Can anyone give me an idea as to what to do next? Is this a counterfeit copy , even though I have the discs? Also, the sticker on the side of the tower says it was designed for vista, don't know if that make any difference or not.

Thanks in advance


Code:
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-VXFXM-CGWGG-R4GMJ
Windows Product Key Hash: XaA4g/pPkeXGd2s1PQJYBKg3iDo=
Windows Product ID: 00426-068-0599775-86670
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {B7D8D0E7-5394-4D40-8AB7-C8AF166C532F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7600.win7_gdr.130318-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B7D8D0E7-5394-4D40-8AB7-C8AF166C532F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-R4GMJ</PKey><PID>00426-068-0599775-86670</PID><PIDType>5</PIDType><SID>S-1-5-21-1876003880-2008920666-2978723942</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.30</Version><SMBIOSVersion major="2" minor="4"/><Date>20070717000000.000000+000</Date></BIOS><HWID>42BB3607018400F6</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-068-059977-00-2057-7600.0000-2132014
Installation ID: 017403078366953964597024897064153124734441220936694066
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: R4GMJ
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 3
Trusted time: 01/08/2014 19:01:46
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAABAAAAAgABAAEAJJQmURYgNEhq4Kp2SOTSBZDelqwYbynagNc=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   A_M_I   OEMAPIC 
  FACP   A M I   OEMFACP 
  MCFG   A_M_I   OEMMCFG 
  OEMB   A_M_I   AMI_OEM



My System SpecsSystem Spec
.
01 Aug 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Unfortunately, yes, it is counterfeit. The licence is for an MSDN account which can never be sold. I recommend you contact the seller and try to get a return.
My System SpecsSystem Spec
01 Aug 2014   #3
Bey

32bit
 
 

Ahh how unfortunate! Oh well, Linux it is then. Thanks for the help Golden, at least I know where I stand now
My System SpecsSystem Spec
.

01 Aug 2014   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hold on...if you are lucky, Microsoft might come to your rescue. Sometimes if you report counterfeit Windows, Microsoft may gift you a genuine licence for you trouble. You have nothing to lose.

Microsoft Anti-Piracy
https://www.microsoft.com/en-gulf/ho...fr/Report.aspx
My System SpecsSystem Spec
01 Aug 2014   #5
Bey

32bit
 
 

Ok mate, I'll give that a try in the morning before I do anything else.

Thanks again for your help.
My System SpecsSystem Spec
01 Aug 2014   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

My System SpecsSystem Spec
Reply

 Windows 7 not genuine - build 7600 0xC004F009




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