Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 Updates not installing

09 Aug 2014   #11

Windows 7 Home Premium 32bit 6.1.7601
 
 

Here it is:

https://www.dropbox.com/s/qf9pa8wrcg...%20%283%29.log

This is the easiest way I have to post this. It´s pretty big.

My System SpecsSystem Spec
.

09 Aug 2014   #12

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

There's still this error showing in the CBS.log
Code:
2014-08-09 16:19:45, Info                  CBS    Appl: Partial install Status testing, package: Package_for_KB976933~31bf3856ad364e35~x86~~6.1.7601.17514, partially installed (true/false), 0
2014-08-09 16:19:45, Info                  CBS    Failed to find package from aggreated XML string, package: Package_for_KB976933~31bf3856ad364e35~x86~fr-FR~6.1.7601.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2014-08-09 16:19:45, Info                  CBS    Failed to find package from deployment update [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2014-08-09 16:19:45, Error                 CBS    Failed to check whether package is partially installed, package: Windows7SP1-KB976933~31bf3856ad364e35~x86~~6.1.1.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2014-08-09 16:19:45, Info                  CBS    Failed to evaluate external applicability for package update: 976933-0_neutral_PACKAGE [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2014-08-09 16:19:45, Error                 CBS    Failed to call external evaluate applicability on package: Package_for_KB976932~31bf3856ad364e35~x86~~6.1.1.17514, Update: 976933-0_neutral_PACKAGE [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
- although the SFC scan itself is clear.

Please upload your C:\Windows\windowsupdate.log file and I'll see if that gives me some more clues.

ALso, try installing the updates from the standalone installers...
Download Security Update for Windows 7 (KB2973351) from Official Microsoft Download Center
Download Update for Windows 7 (KB2973337) from Official Microsoft Download Center
(the other one you can hide, as it's only relevant if you're planning to upgrade to Windows 8)
My System SpecsSystem Spec
10 Aug 2014   #13

Windows 7 Home Premium 32bit 6.1.7601
 
 

https://www.dropbox.com/s/oi2dkx4ogp...dowsUpdate.log

WindowsUpdate.log


Nope. They will not install. Error on both.
My System SpecsSystem Spec
.


10 Aug 2014   #14

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The error messages involved are
Code:
Line 7057: 2014-08-09 09:31:38:861 1012 df8 Report REPORT EVENT: {A951C576-676B-4710-85B5-D79EED96FC15} 2014-08-09 09:31:33:822-0700 1 182 101 {84BB1F22-983D-49A2-8DB6-BB5C31197E0D} 200 80073701  Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80073701: Actualización para Windows 7 (KB2952664).
 Line 7073: 2014-08-09 09:32:19:811 1012 df8 Report REPORT EVENT: {E39FC0EE-C9CF-44C8-B13C-CF7C686CB1B9} 2014-08-09 09:32:14:772-0700 1 182 101 {6651250B-82A3-4EF0-84BE-BDBE33AA7E84} 200 8007371b  Failure Content Install Installation Failure: Windows failed to install the following update with error 0x8007371b: Actualización de seguridad para Windows 7 (KB2973351).
 Line 7238: 2014-08-09 09:33:21:099 1012 df8 Report REPORT EVENT: {E22D5C36-07FF-4F29-B220-22111FD01927} 2014-08-09 09:33:02:274-0700 1 182 101 {460E684D-4ACF-48E5-997C-3D2AB02F55D1} 200 8007371b  Failure Content Install Installation Failure: Windows failed to install the following update with error 0x8007371b: Actualización para Windows 7 (KB2973337)
The 0x8007371b is an awkward one - and tends often to need a repair install, but we'll see what we can do with it...

Please open an Elevated Command Prompt.
At the prompt, enter the following commands...

fsutil resource setautoreset true %systemdrive%\
attrib -r -s -h %SystemRoot%\System32\Config\TxR\*
del %SystemRoot%\System32\Config\TxR\*



Wait 10minutes, then reboot.
Now wait another 10 minutes.
Then run another CheckSUR scan and post the new CheckSUR.log file.
Then do a new Check for Updates, and attempt only to install KB2973351 - what happens?


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
My System SpecsSystem Spec
10 Aug 2014   #15

Windows 7 Home Premium 32bit 6.1.7601
 
 

Here it is:


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-08-10 19:15

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 704
No errors detected

I checked for updates, as you said, and tried only to install KB2973351. It did not install and got the same error code 8007371b. Now I did make an observation that might interest you before this. When I ran those commands on the cmd program, when I pressed "enter" I read down the list of commands as the came out, line by line, and it said "access denied" on each one. Thought this might help you.
My System SpecsSystem Spec
11 Aug 2014   #16

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Hmmm - let's check permissions, then... (did you run the commands from an Elevated Command prompt? - That response I would expect if you ran it from a normal prompt)

In an Elevated Command Prompt, run the following command, and post the results

ICACLS %SystemRoot%\System32\Config\TxR /T
My System SpecsSystem Spec
11 Aug 2014   #17

Windows 7 Home Premium 32bit 6.1.7601
 
 

You are going to have to explain to me what an elevated command prompt is or what the difference is an how to do it or how to get there.
My System SpecsSystem Spec
11 Aug 2014   #18

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
11 Aug 2014   #19

Windows 7 Home Premium 32bit 6.1.7601
 
 

Microsoft Windows [Versión 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. Reservados todos los derechos.

C:\windows\system32>ICACLS %SystemRoot%\System32\Config\TxR /T
C:\windows\System32\Config\TxR NT SERVICE\TrustedInstallerI)(OI)(CI)(F)
BUILTIN\AdministratorsI)(OI)(CI)(F)
NT AUTHORITY\SYSTEMI)(OI)(CI)(F)
TodosI)(OI)(CI)(F)
BUILTIN\UsersI)(OI)(CI)(F)
CREATOR OWNERI)(OI)(CI)(IO)(F)

C:\windows\System32\Config\TxR\{aaa673c6-8e09-11e3-8615-806e6f6e6963}.TxR.0.regt
rans-ms NT AUTHORITY\SYSTEMF)

BUILTIN\AdministratorsF)

C:\windows\System32\Config\TxR\{aaa673c6-8e09-11e3-8615-806e6f6e6963}.TxR.1.regt
rans-ms NT AUTHORITY\SYSTEMF)

BUILTIN\AdministratorsF)

C:\windows\System32\Config\TxR\{aaa673c6-8e09-11e3-8615-806e6f6e6963}.TxR.2.regt
rans-ms NT AUTHORITY\SYSTEMF)

BUILTIN\AdministratorsF)

C:\windows\System32\Config\TxR\{aaa673c6-8e09-11e3-8615-806e6f6e6963}.TxR.blf NT
AUTHORITY\SYSTEMF)
BU
ILTIN\AdministratorsF)

C:\windows\System32\Config\TxR\{aaa673c7-8e09-11e3-8615-806e6f6e6963}.TM.blf NT
AUTHORITY\SYSTEMF)
BUI
LTIN\AdministratorsF)

C:\windows\System32\Config\TxR\{aaa673c7-8e09-11e3-8615-806e6f6e6963}.TMContaine
r00000000000000000001.regtrans-ms NT AUTHORITY\SYSTEMF)

BUILTIN\AdministratorsF)

C:\windows\System32\Config\TxR\{aaa673c7-8e09-11e3-8615-806e6f6e6963}.TMContaine
r00000000000000000002.regtrans-ms NT AUTHORITY\SYSTEMF)

BUILTIN\AdministratorsF)

Se procesaron correctamente 8 archivos; error al procesar 0 archivos

C:\windows\system32>

---------------------------------------------------------------------------------------------------

You may notice my language is Spanish, but I do have English installed.
My System SpecsSystem Spec
12 Aug 2014   #20

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Those all look OK - the access denied may have been because they were in use at the time.

The initial command in the set I posted earlier should in theory have forced a rebuild anyhow, on reboot - so we can try WU again and see if it's working now.
My System SpecsSystem Spec
Reply

 Windows 7 Updates not installing




Thread Tools



Similar help and support threads for2: Windows 7 Updates not installing
Thread Forum
windows keep installing the same updates Windows Updates & Activation
Solved Installing Windows Updates Windows Updates & Activation
Solved Windows Updates Not Installing : Error Unknown (Sits on Installing) Windows Updates & Activation
Windows 7 Updates keeps installing same 8 updates over and over Windows Updates & Activation
Installing Updates and Installing features part of windows setup menu Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 09:24 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33