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Windows 7 Updates not installing
The following updates are not installing on my Windows 7 32 bit laptop:
KB2973351 KB2952664
KB2973337
I have tried everything from Ccleaner to the Readiness Tool and scanned my SFC files and got this:
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_1_for_KB2952664~31bf3856ad364e35~x86~~6.1.1.3.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_3_for_KB2952664~31bf3856ad364e35~x86~~6.1.1.3.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2952664_SP1~31bf3856ad364e35~x86~~6.1.1.3.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2952664~31bf3856ad364e35~x86~~6.1.1.3.mum
Checking Component Store
(f) CSI Payload File Missing 0x00000000 Kalimba.mp3 x86_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_aa2ab686137b7805
(f) CSI Payload File Missing 0x00000000 desktop.ini x86_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_aa2ab686137b7805
(f) CSI Payload File Missing 0x00000000 Maid with the Flaxen Hair.mp3 x86_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_aa2ab686137b7805
(f) CSI Payload File Missing 0x00000000 Sleep Away.mp3 x86_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_aa2ab686137b7805
(f) CSI Payload File Missing 0x00000000 Clip_1080_5sec_VC1_15mbps.wmv x86_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_af1634e068c5508e
(f) CSI Payload File Missing 0x00000000 Clip_480_5sec_6mbps_h264.mp4 x86_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_af1634e068c5508e
(f) CSI Payload File Missing 0x00000000 winsat.wmv x86_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_af1634e068c5508e
(f) CSI Payload File Missing 0x00000000 Clip_1080_5sec_MPEG2_HD_15mbps.mpg x86_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_af1634e068c5508e
(f) CSI Payload File Missing 0x00000000 Clip_1080_5sec_10mbps_h264.mp4 x86_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_af1634e068c5508e
(f) CSI Payload File Missing 0x00000000 winsatencode.wmv x86_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_af1634e068c5508e
(f) CSI Payload File Missing 0x00000000 Clip_480i_5sec_6mbps_new.mpg x86_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_af1634e068c5508e
(f) CSI Payload File Missing 0x00000000 Clip_480p_5sec_6mbps_new.mpg x86_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_af1634e068c5508e
(f) CSI Payload File Missing 0x00000000 desktop.ini x86_microsoft-windows-videosamples_31bf3856ad364e35_6.1.7600.16385_none_f583837f77a63ec7
(f) CSI Payload File Missing 0x00000000 Wildlife.wmv x86_microsoft-windows-videosamples_31bf3856ad364e35_6.1.7600.16385_none_f583837f77a63ec7
(f) CSI Payload File Missing 0x00000000 Koala.jpg x86_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_974f72e1e322d188
(f) CSI Payload File Missing 0x00000000 Jellyfish.jpg x86_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_974f72e1e322d188
(f) CSI Payload File Missing 0x00000000 SampleRes.dll x86_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_974f72e1e322d188
(f) CSI Payload File Missing 0x00000000 desktop.ini x86_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_974f72e1e322d188
(f) CSI Payload File Missing 0x00000000 Desert.jpg x86_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_974f72e1e322d188
(f) CSI Payload File Missing 0x00000000 Lighthouse.jpg x86_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_974f72e1e322d188
(f) CSI Payload File Missing 0x00000000 Tulips.jpg x86_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_974f72e1e322d188
(f) CSI Payload File Missing 0x00000000 Chrysanthemum.jpg x86_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_974f72e1e322d188
(f) CSI Payload File Missing 0x00000000 Hydrangeas.jpg x86_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_974f72e1e322d188
(f) CSI Payload File Missing 0x00000000 Penguins.jpg x86_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_974f72e1e322d188
(f) CSI Payload File Missing 0x00000000 desktop.ini x86_microsoft-windows-ehome-samplemedia_31bf3856ad364e35_6.1.7600.16385_none_5a9b169fb8adc6cc
(f) CSI Payload File Missing 0x00000000 win7_scenic-demoshort_raw.wtv x86_microsoft-windows-ehome-samplemedia_31bf3856ad364e35_6.1.7600.16385_none_5a9b169fb8adc6cc
(f) CSI Payload File Missing 0x00000000 boot.sdi x86_microsoft-windows-winre-recoverytools_31bf3856ad364e35_6.1.7601.17514_none_d7553e5fcf6b6373
Summary:
Seconds executed: 702
Found 31 errors
CSI Payload File Missing Total count: 27
CBS MUM Missing Total count: 4
Unavailable repair files:
servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~x86~~6.1.1.3.mum
servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~x86~~6.1.1.3.mum
servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~x86~~6.1.1.3.mum
servicing\packages\Package_for_KB2952664~31bf3856ad364e35~x86~~6.1.1.3.mum
servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~x86~~6.1.1.3.cat
servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~x86~~6.1.1.3.cat
servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~x86~~6.1.1.3.cat
servicing\packages\Package_for_KB2952664~31bf3856ad364e35~x86~~6.1.1.3.cat
Can anyone help me with this problem?