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Windows 7: 12 Windows Updates won't install, have tried various fixes

06 Aug 2014   #1
figfan

Windows 7 Home Premium 64bit, service pack 1
 
 
12 Windows Updates won't install, have tried various fixes

Hi there!
Please help with installing updates (screenshot attached).
I have downloaded System Update Readiness Tool but it was not able to install Hotfix (screenshot attached).
I have done a SFC scan and it did not detect any integrity violations (screenshot attached).
The CBS zip file is 11 MB so the Forum is not letting me attach it...


My System SpecsSystem Spec
.
06 Aug 2014   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Try to install the updates 3 at a time. Reboot and install 3 again. If failing install just 2 or even 1.
Which updates are failing?
My System SpecsSystem Spec
06 Aug 2014   #3
figfan

Windows 7 Home Premium 64bit, service pack 1
 
 

Well... I just looked and I completely do not understand why I even need to install these updates...Because...they are for 32bitOS and I have 64bit OS?!! (screenshot of updates attached)
My System SpecsSystem Spec
.

06 Aug 2014   #4
figfan

Windows 7 Home Premium 64bit, service pack 1
 
 

..just in case...I attach CBS file which I managed to get down to 8MB
My System SpecsSystem Spec
06 Aug 2014   #5
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

The updates are for a 32bits version of OFFICE 2010. Office 2010 is 32 bits by default (but it's possible to install 64bits).
Please answer #2
My System SpecsSystem Spec
06 Aug 2014   #6
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Post c:\windows\WindowsUpdate.log plz
My System SpecsSystem Spec
06 Aug 2014   #7
figfan

Windows 7 Home Premium 64bit, service pack 1
 
 

Attached : WindowsUpdate.log
I have tried to just install one update but had the same error appear twice - plz see attached.
My System SpecsSystem Spec
06 Aug 2014   #8
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

You tried 2 different updates I suppose?!
So it's not related to one specific update. Do you have "restore points"?
My System SpecsSystem Spec
06 Aug 2014   #9
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

In windowsupdate.log I see the problem was on July 21. Maybe even before that date (windowsupdate.log first entry is Jul 21). When was the last successful update? See windows update history.
My System SpecsSystem Spec
06 Aug 2014   #10
figfan

Windows 7 Home Premium 64bit, service pack 1
 
 

yes, tried to do two different updates, one at a time.
I don't know whether I have restore points as I had this problem for a couple of months now.
Last successful update was today, for Windows Defender. Before that: July - screenshots attached
My System SpecsSystem Spec
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 12 Windows Updates won't install, have tried various fixes




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