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Windows 7: Windows update failed Code 9C59 installing IE11

06 Aug 2014   #1
Docfxit

Win 7 Ultimate x32, x64, Win 7 Pro x32, x64 Win 7 Home x64, XP Pro sp3
 
 
Windows update failed Code 9C59 installing IE11

I have run Bitdefender Antivirus scan with updated virus definitions.
I have run Malwarebytes with updated virus definitions.

I have run the System Update Readiness Tool. It ran to completion with no errors. It didn't create a file called CheckSur.log. I have searched the entire drive and I looked in:
C:\Windows\CheckSur\v1.0

I have run:

sfc /scannow

I have run a Win7 Update in place.
I have updated all MS updates except for IE11.

The Windows update error I am getting is:
Code 9C59

I have attached the CBS.log to this post.
I have run this BAT file to search for errors. Nothing showed.
Code:
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >%userprofile%\Desktop\sfcdetails.txt
start Notepad %userprofile%\Desktop\sfcdetails.txt
DEL %windir%\Logs\CBS\CBS.log
cmd
I have run MicrosoftFixit.wu.Run.exe, Rebooted and tried Windows Update again.

I have run this bat file before the last Windows Update:
Code:
@echo on
msiexec /unregister 
msiexec /regserver 
net stop bits
net stop WuAuServ
net stop appidsvc
net stop cryptsvc
Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"
Set i=1
:again
If exist "C:\WINDOWS\SoftwareDistribution.old_%i%" (
set  /A i=i+1
goto again)
Set x=%i%
ren C:\WINDOWS\SoftwareDistribution SoftwareDistribution.old_%x%
Set i=1
:again2
If exist "%systemroot%\system32\catroot2 catroot2.old_%i%" (
set  /A i=i+1
goto again2)
Set x=%i%
Ren %systemroot%\system32\catroot2 catroot2.old_%x%
sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
cd /d %windir%\system32
    regsvr32.exe /s atl.dll
    regsvr32.exe /s urlmon.dll
    regsvr32.exe /s mshtml.dll
    regsvr32.exe /s shdocvw.dll
    regsvr32.exe /s browseui.dll
    regsvr32.exe /s jscript.dll
    regsvr32.exe /s vbscript.dll
    regsvr32.exe /s scrrun.dll
    regsvr32.exe /s msxml.dll
    regsvr32.exe /s msxml3.dll
    regsvr32.exe /s msxml6.dll
    regsvr32.exe /s actxprxy.dll
    regsvr32.exe /s softpub.dll
    regsvr32.exe /s wintrust.dll
    regsvr32.exe /s dssenh.dll
    regsvr32.exe /s rsaenh.dll
    regsvr32.exe /s gpkcsp.dll
    regsvr32.exe /s sccbase.dll
    regsvr32.exe /s slbcsp.dll
    regsvr32.exe /s cryptdlg.dll
    regsvr32.exe /s oleaut32.dll
    regsvr32.exe /s ole32.dll
    regsvr32.exe /s shell32.dll
    regsvr32.exe /s initpki.dll
    regsvr32.exe /s wuapi.dll
    regsvr32.exe /s wuaueng.dll
    regsvr32.exe /s wuaueng1.dll
    regsvr32.exe /s wucltui.dll
    regsvr32.exe /s wups.dll
    regsvr32.exe /s wups2.dll
    regsvr32.exe /s wuweb.dll
    regsvr32.exe /s qmgr.dll
    regsvr32.exe /s qmgrprxy.dll
    regsvr32.exe /s wucltux.dll
    regsvr32.exe /s muweb.dll
    regsvr32.exe /s wuwebv.dll
    netsh winsock reset
    net start bits
        net start WuAuServ
        net start appidsvc
        net start cryptsvc
        bitsadmin.exe /reset /allusers
       :: Reboot the system
       :: Once that’s done, Go Start > All Programs > Windows Updates and see if it will allow their downloading/installation of Windows Updates.
:End
cmd

I have attached the WindowsUpdate.log Produced after the bat file below was run. And after MSFixit.wu.run

There is an error in the WindowsUpdate.log I don't know how to fix it.

Please help me fix this problem.

Thank you,

Docfxit



My System SpecsSystem Spec
.
06 Aug 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Pleasefollow the WindowsUpdate Posting Instructions and post the requested data
If the file is too large (8MBcompressed), remove the older CBSPersist cab files until the final file isbelow the limit - you can always post them separately after zipping them. (theforum doesn't allow the upload of bare CAB files, for a number of reasons)
My System SpecsSystem Spec
06 Aug 2014   #3
Docfxit

Win 7 Ultimate x32, x64, Win 7 Pro x32, x64 Win 7 Home x64, XP Pro sp3
 
 

I have followed the posting instructions before I created the first post.

I have posted the requested data in my first post.

If there is something you can't find or you would like me to post something else please let me know.

Thanks,

Docfxit
My System SpecsSystem Spec
.

06 Aug 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

We need the files produced - not just your extracts from them , or your opinions of their value.


Please follow the instructions and post ALL the data requested in my earlier post.
My System SpecsSystem Spec
06 Aug 2014   #5
Docfxit

Win 7 Ultimate x32, x64, Win 7 Pro x32, x64 Win 7 Home x64, XP Pro sp3
 
 

Quote   Quote: Originally Posted by NoelDP View Post
We need the files produced - not just your extracts from them , or your opinions of their value.


Please follow the instructions and post ALL the data requested in my earlier post.
My mistake. Since most threads asked for the log file I attached the log file, I didn't imagine that you wanted all the files in the CBS folder.

I have attached the entire folder for you.

Thanks,

Docfxit
My System SpecsSystem Spec
07 Aug 2014   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Did I not say ALL the files requested? - you only uploaded the one file.
My System SpecsSystem Spec
07 Aug 2014   #7
Docfxit

Win 7 Ultimate x32, x64, Win 7 Pro x32, x64 Win 7 Home x64, XP Pro sp3
 
 

I don't see a request for any other files.

Please don't keep it a secrete. Let me know what other files you would like and I'd be happy to post them.

Docfxit
My System SpecsSystem Spec
07 Aug 2014   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I said..


Quote:
Pleasefollow the WindowsUpdate Posting Instructions and post the requested data

From the Tutorial...
Quote:
4. Log Collection



The steps that we have done have limited automated fixing capabilities, however they are excellent diagnostic tools and generate very informative logs.
  1. Navigate to the following folder:
    C:\Windows\Logs
  2. Right-click and on the CBS folder and select Copy.
  3. Minimise all open windows and right-click on your Desktop, then select Paste.
  4. Right-click on the CBS folder on your Desktop and select Send to > Compressed (zipped) folder.
  5. A file, CBS.zip should appear on your Desktop.
My System SpecsSystem Spec
07 Aug 2014   #9
Docfxit

Win 7 Ultimate x32, x64, Win 7 Pro x32, x64 Win 7 Home x64, XP Pro sp3
 
 

Thanks for the explanation.

I have attached that file to post #5.

Thank you,

Docfxit
My System SpecsSystem Spec
07 Aug 2014   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

BUT - you only posted the CBS.log File not the CBS Folder

please read the instructions again.
My System SpecsSystem Spec
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 Windows update failed Code 9C59 installing IE11




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