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Windows 7: Windows Update Failing - Error 80070308

07 Aug 2014   #1
Kelron

Windows 7 Home Premium 64 bit
 
 
Windows Update Failing - Error 80070308

Hi,

For the past 2-3 weeks any attempt at installing windows updates has been failing, with the error code 80070308. I'm using Windows 7 Home Premium 64 bit, the updates currently trying to install are:



I've tried the generic solutions I've been able to find, Microsoft repair tools etc, with no luck. Any help would be appreciated.


My System SpecsSystem Spec
.
07 Aug 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's a sampling from your CBS log...
Code:
2014-08-07 10:49:10, Error                 CSI    00000047 (F) A previous transaction requested a reboot, so you cannot commit any transactions until you reboot.
[gle=0x80004005]
2014-08-07 10:49:10, Error                 CSI    00000048 (F) STATUS_REQUEST_OUT_OF_SEQUENCE #387385# from Windows::COM::CComponentStore::ApplyTransactionNow(...)[gle=0xd000042a]
2014-08-07 10:49:10, Error                 CSI    00000049@2014/8/7:09:49:10.404 (F) d:\win7sp1_gdr\base\wcp\componentstore\com\store_transaction.cpp(1841): Error STATUS_REQUEST_OUT_OF_SEQUENCE originated in function Windows::COM::CComponentStore::ApplyTransactionNow expression: (null)
[gle=0x80004005]
2014-08-07 10:49:10, Error                 CSI    0000004a (F) HRESULT_FROM_WIN32(ERROR_REQUEST_OUT_OF_SEQUENCE) #387246# from Windows::COM::CPendingTransaction::IStorePendingTransaction_Apply(...)[gle=0x80070308]
2014-08-07 10:49:10, Error                 CSI    0000004b (F) HRESULT_FROM_WIN32(ERROR_REQUEST_OUT_OF_SEQUENCE) #381337# from Windows::ServicingAPI::CCSITransaction::ICSITransaction2_AddFiles(Flags = 1, a = @0x38cd30, fn = @0x38d530, fp = @0x38dd30, disp = 0, op = 0)[gle=0x80070308]
2014-08-07 10:49:10, Info                  CBS    Failed to add to transaction package: Package_130_for_KB2973351~31bf3856ad364e35~amd64~~6.1.1.1 [HRESULT = 0x80070308 - ERROR_REQUEST_OUT_OF_SEQUENCE]
2014-08-07 10:49:10, Error                 CBS    Failed to stage execution package: Package_130_for_KB2973351~31bf3856ad364e35~amd64~~6.1.1.1 [HRESULT = 0x80070308 - ERROR_REQUEST_OUT_OF_SEQUENCE]
Windows thinks that it's still in the middle of installing an update of some kind.

Please do a Search in your Windows folder (and subfolders for any files 'pending.xml', and compress un upload all found

(there are no SFC or CheckSUR errors)
My System SpecsSystem Spec
07 Aug 2014   #3
Kelron

Windows 7 Home Premium 64 bit
 
 

Thanks - one file found and attached.
My System SpecsSystem Spec
.

09 Aug 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - try this...
Open an Elevated Command Prompt, and run the following commands


REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG DELETE HKLM\COMPONENTS /V PendingRequired


then reboot, and try Windows Update again.
My System SpecsSystem Spec
10 Aug 2014   #5
Kelron

Windows 7 Home Premium 64 bit
 
 

That worked, thanks for your help.
My System SpecsSystem Spec
10 Aug 2014   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great - that's one of those fixes that I keep forgetting, as it only crops up once or twice a month.
My System SpecsSystem Spec
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 Windows Update Failing - Error 80070308




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