I can't change my update setting

NoelDP said:

IN that case, all I can think of is that they must be either tagged as 'in use' or contain illegal characters which prevent the commands from working.
I'll see what I can figure out.

Ok thank you, I'll wait. I don't even know why I have 2 names. one as user and one as administrator.

NoelDP said:

Open Regedit
Navigate to the
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
key

right-click on the key to highlight it and select Permissions
Click on the Advanced button
Click on the Owner tab
highlight 'Administrators' in the box, and click Apply
put a tick in the 'Replace owner...' box, and click Apply
Click on the Permissions tab
highlight Administrators
Click Edit
put a tick in the Allow/Full Control box and click OK
put a tick in the 'Replace all child...' box and click Apply
Accept the warning

Delete it! - highlight it and hit the delete button - accept the warning if you're sure you got the right one
THERE IS NO UNDO OPTION IN REGEDIT!


Close Regedit, and reboot

Now try your access/control again.

I'm sorry, which one i have to remove?
when i did all the step that you give. nothing is change.

NoelDP said:

That looks better :)
Open an Elevated Command Prompt again, and run the following commands...

Code:

 
REG QUERY HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate  /S >> "%userprofile%\desktop\WUSETTINGS.TXT" 
REG QUERY HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer  /S >> "%userprofile%\desktop\WUSETTINGS.TXT" 
REG QUERY "HKEY_LOCAL_MACHINE\SYSTEM\Internet Communication Management\Internet Communication" /S >> "%userprofile%\desktop\WUSETTINGS.TXT" 
REG QUERY HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\WindowsUpdate  /S >> "%userprofile%\desktop\WUSETTINGS.TXT" 
REG QUERY HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate\AU  /S >> "%userprofile%\desktop\WUSETTINGS.TXT" 

.

post the results and we'll see where we are.

here we go :

HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate\AU
NoAutoRebootWithLoggedOnUsers REG_DWORD 0x1
NoAutoUpdate REG_DWORD 0x0


HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
NoInternetOpenWith REG_DWORD 0x1
NoDriveTypeAutoRun REG_DWORD 0xdd
NoCDBurning REG_DWORD 0x1
NoWindowsUpdate REG_DWORD 0x1
ClearRecentDocsOnExit REG_DWORD 0x0
NoRecentDocsHistory REG_DWORD 0x0
NoInstrumentation REG_DWORD 0x0
NoLowDiskSpaceChecks REG_DWORD 0x1


HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\WindowsUpdate
DisableWindowsUpdateAccess REG_DWORD 0x1


HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate\AU
NoAutoRebootWithLoggedOnUsers REG_DWORD 0x1
NoAutoUpdate REG_DWORD 0x0

NoelDP said:

That's exactly the same?
Didn't you delete the entry for Explorer while you were in Regedit?
If you did, then there's obviously something reinserting it every time.


Please download and install Malwarebytes Anti-malware (free version) from http://www.malwarebytes.org/products/malwarebytes_free/ - UNtick 'Enable free trial of MBAM Premium' at the end of the installation - and update it, then run a full scan in your main account, and Quick scans in any other user accounts.

Delete everything it finds

is this the result you hope for?

HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate\AU
NoAutoRebootWithLoggedOnUsers REG_DWORD 0x1
NoAutoUpdate REG_DWORD 0x0


HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
NoInternetOpenWith REG_DWORD 0x1
NoDriveTypeAutoRun REG_DWORD 0xdd
NoCDBurning REG_DWORD 0x1
NoWindowsUpdate REG_DWORD 0x1
ClearRecentDocsOnExit REG_DWORD 0x0
NoRecentDocsHistory REG_DWORD 0x0
NoInstrumentation REG_DWORD 0x0
NoLowDiskSpaceChecks REG_DWORD 0x1



HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate\AU
NoAutoRebootWithLoggedOnUsers REG_DWORD 0x1
NoAutoUpdate REG_DWORD 0x0

NoelDP said:

The data is still there - let's check something else, in case it's been buried in the HKLM Key...

Open an Elevated Command Prompt, and run the following command.

REG QUERY HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

Post the results

here's the result