New
#1
"This copy of windows is not geniune," please assist
I've been using my laptop for several years, and have never reinstalled or otherwise attempted to modify the copy of Windows that came installed with it. However, some time ago after a Windows Update reboot, my desktop went black and I was treated to a warning window about how my copy of Windows is "not genuine." This is obviously an error, and I've be grateful to anyone who can help my fix this.
If it matters, note that I've been a little lazy about getting help for this -- this problem started over a month ago.
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U= Windows Product ID: 00359-OEM-8992687-00249 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7601.2.00010300.1.0.003 ID: {B7135CD9-9F8F-46B9-8B83-DCCD341BCAF4}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.140303-2144 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{B7135CD9-9F8F-46B9-8B83-DCCD341BCAF4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-3188523707-4095273941-3946876002</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>HuronRiver Platform</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>45CN38WW</Version><SMBIOSVersion major="2" minor="6"/><Date>20111021000000.000000+000</Date></BIOS><HWID>B79D3B07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, HomePremium edition Description: Windows Operating System - Windows(R) 7, OEM_SLP channel Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00359-00178-926-800249-02-1033-7601.0000-2862011 Installation ID: 008195842624945676175834631390331073678055054081075673 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: FJQKD License Status: Notification Notification Reason: 0xC004F059. Remaining Windows rearm count: 3 Trusted time: 8/13/2014 2:00:06 PM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0xC004C533 HealthStatus: 0x0000000000000000 Event Time Stamp: 8:7:2014 14:41 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: MgAAAAIAAQABAAIAAAABAAAAAwABAAEAonYKwHcWvC3E5SYA5AmYyI4OUijAOCKmLnM= OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: no, invalid SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC LENOVO CB-01 FACP LENOVO CB-01 HPET LENOVO CB-01 MCFG LENOVO CB-01 SLIC LENOVO CB-01 SSDT LENOVO PtidDevc ASF! LENOVO CB-01 SSDT LENOVO PtidDevc SSDT LENOVO PtidDevc SSDT LENOVO PtidDevc UEFI LENOVO CB-01 UEFI LENOVO CB-01 UEFI LENOVO CB-01