Validation of Windows 7 problem after updates.

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  1. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #21

    AV=Anti-Virus

    Woops - you uploaded the CBS.log file, rather than the CheckSUR.log file I asked for.
    Please look again for the file, and upload that one..
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  3. lady
    Posts : 48
    Windows 7 Professional 32 bit
    Thread Starter
       New #22

    Sorry for the delay. Is this it attached?
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  4. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #23

    That's the one - and at least that worked, and the result is clear - which means that we don't have to start doing complex hardware tests

    We'd probably better run the SFC /SCANNOW command again, and then upload the new CBS.log file - things may have changed a little,
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  6. lady
    Posts : 48
    Windows 7 Professional 32 bit
    Thread Starter
       New #24

    I didnīt do that SFC/SCANNOW part yesterday as too scary for a novice to attempt. Just had another look at it and feel the same. All seems to be okay at the moment, so Iīll leave it at that for now. Thank you very much for your patience and hope you can enjoy a well deserved pint!
    Last edited by lady; 16 Aug 2014 at 16:58. Reason: Spelling
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  7. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #25

    Believe me - there's nothing scary about SFC! - the worst it can do is give us a long list of problems - then comes the scary bit :)

    Go ahead with it and post the new CBS.log - we'll have you programming next week
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  8. lady
    Posts : 48
    Windows 7 Professional 32 bit
    Thread Starter
       New #26

    Sfc/scannow


    Option 1 looks too complicated from Boot??? Should I use option 2 that checks and repairs files or one that just scans to see if there is a problem without changing anything. Already got over one problem this morning after PC shut down on itīs own with a load of text on screen but I caught the last bit and it said it was "dumping physical memory to disc. Done this before but perhaps we can deal with this in a separate thread some other time.

    Still very nervous about doing the scan.. Sorry
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  10. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #27

    Yeah - it's the easiest way.
    Here's my own boilerplate on the subject...

    SFC -System File Checker - Instructions
    Click on Start > All Programs > Accessories
    Right-click on the Command Prompt entry
    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
    At the Command prompt, type
    SFC /SCANNOW
    and hit the Enter key
    Wait for the scan to finish - make a note of any error messages - and then reboot.
    Doesn't sound so scary now, huh?
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  11. lady
    Posts : 48
    Windows 7 Professional 32 bit
    Thread Starter
       New #28

    By reboot do you mean close down PC and re-open or something different?
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  12. lady
    Posts : 48
    Windows 7 Professional 32 bit
    Thread Starter
       New #29

    Okay Googled reboot and have done as you asked. The scan report said " Windows Resource Protection found corrupt files but was unable to fix some of them. Detail included in CBS.Log". The log should be attached. Thanks for giving me the courage to venture into the unknown.
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  13. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #30

    That's what I was expecting/hoping for...
    Now all I have to do is work out actually what it all means!
    back soon...
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