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Windows 7: Updates of 8/12/14 make pc crash

16 Aug 2014   #1
gallicbear

Windows 7 and XP
 
 
Updates of 8/12/14 make pc crash

Hi there. Trying to figure out what to do. My work station runs windows 7 64 bit. The latest updates, dated 8/12/14 caused the following: the pc will stay on for a couple of minutes, give or take, then shuts itself off. Which particular update in the batch would cause that? There is no BSOD. Another thing I noticed: When I reboot in the Safe mode, it stops after loading the driver for ATIPCIE and hangs or reboots. I had to restore to a date of 8/10 to be able to work. So once I had a system restore done, I updated my display driver (for an AMD 760G), thinking this was the problem. AMD shows a version 14.4. I had version 6. While it was being installed, it
rebooted without a warning and I had a BSOD. The problem as I see it is: One of the update interferes with the display. My antivirus in MSSuite/Defender. Shy of installing each update separately, what else can be done? Thanks in advance for your tips and help.


My System SpecsSystem Spec
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16 Aug 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please list the updates you're currently getting and causing errors -
either from the Update History listing, or from the Windows Update 'waiting list' of updates awaiting install
My System SpecsSystem Spec
16 Aug 2014   #3
gallicbear

Windows 7 and XP
 
 
Updates of 8/12/14 make pc crash

Thanks, NoelDP:
These are the updates: kb2976627, kb2976897, 2978668, 2978742, 2982791, 2952664, 2970228, 2980245, 2981580, 2467173, 2937610, 2943357, 2830477.
In an effort to solve this and determine the culprit(s), I have since installed kb2918614 (not listed). It has caused no problems thus far, after about 1 1/4 hour.
My System SpecsSystem Spec
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16 Aug 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

KB2830477 is an old one - please Hide that one for the moment

Then do a Check for Updates - you may find that one or two disappear.
KB2976627 has been causing problems for some, and so has KB2979228 - so avoid those for the moment
My System SpecsSystem Spec
16 Aug 2014   #5
gallicbear

Windows 7 and XP
 
 

Thanks, NoelDP for the update. I'll proceed accordingly.
My System SpecsSystem Spec
16 Aug 2014   #6
Seffrid

Windows 7 Home Premium 64
 
 

Microsoft recommend that both KB2979228 and KB2982791 are uninstalled pending them being fixed. They are withdrawn from the update patcher.

Blue Screen (Stop 0x50) after applying update KB2982791 to - Microsoft Community

(I suggest starting at page 25 and reading on from then!)
My System SpecsSystem Spec
16 Aug 2014   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

My System SpecsSystem Spec
16 Aug 2014   #8
gallicbear

Windows 7 and XP
 
 
Updates of 8/12/14 make pc crash

Appreciate your help, Seffrid and NoelDP. I'll report back when I am done updating with no problem.
My System SpecsSystem Spec
18 Aug 2014   #9
gallicbear

Windows 7 and XP
 
 

Everything went ok, as long as stayed away from the questionable updates. Thanks, all. Cheers.
My System SpecsSystem Spec
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 Updates of 8/12/14 make pc crash




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