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Windows 7: Can't update, error 80070308

21 Aug 2014   #31
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Hmmm...

Please run SFC and CheckSUR again, and post the new CBS folder
Also please upload the C:\windows\windowsupdate.log file


My System SpecsSystem Spec
.
21 Aug 2014   #32
Doezer

Windows 7 pro x64
 
 

Alright I put everything in the compressed file.

I'm starting to think there's something deeper which is doing kind of a sabotage on the updates
My System SpecsSystem Spec
21 Aug 2014   #33
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The FilterList file has stuff in there that I've never seen before...
Code:
                                oodrvled               0               0
                                  Soluto              12               0
                                cmdGuard              12               0
                                    KLIF              12               0
From the looks of it, you have both Comodo and Kaspersky security software installed?
I suspect that this could be conflicting.

Soluto appears to be some strange kind of system optimizer - and I have my suspicions about such beasts (to put it mildly!)

oodrvled is something that mystifies me - Which precise O&O Software product do you have installed?
My System SpecsSystem Spec
.

21 Aug 2014   #34
Doezer

Windows 7 pro x64
 
 

Soluto is clean, I've been using it for years. I primarily used it to manage my boot time but since I have a SSD now I'll uninstall it.

I indeed have Comodo Firewall and Kaspersky AV but it shouldn't conflict as Comodo is only a Firewall, isn't it? I mean I used this setup for years without any problems.

I also have O&O DriveLED (which seems to be it) and Defrag.
My System SpecsSystem Spec
21 Aug 2014   #35
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

O&O DriveLED appears to me to be a case of a 'tool' which really does very little - it seems to monitor the SMART data only, which isn't really much use, as SMART is itself a very flawed system. I've known drives which failed SMART but passed everything else, and went on for years. I've also known drives which passed SMART, and were dead to all intents and purposes. It's certainly no use on an SSD.

Defrag of any kind is totally irrelevant to an SSD - and should be switched off to prevent early degredation of the chips. Windows 7 does this natively when it sees an SSD drive, but who knows what happens with this tool since they claim to be able to speed up SSD access times!

I'd uninstall both.

There have been problems with Comodo in the past, getting in the way of WGA (rare ones, it must be said) and with Kaspersky (also rare).
I tend to be of the view that the Windows Firewall is enough protection so long as you're not deliberately surfing in dangerous areas of the internet. Kaspersky is probably one of the best AV's around (so long as it's only the AV installed and not the Suite).
If push comes to shove, and removing the other stuff doesn't improve things, then I'd uninstall Comodo and see if that helps.
My System SpecsSystem Spec
21 Aug 2014   #36
Doezer

Windows 7 pro x64
 
 

Of course, I only use the defrag tool for the HDDs I have (I have 2 SSDs and 2 HDDs). But I rarely use it so let's do it.

I'd like to not remove comodo if I can as I also use the proactive security it includes, and I like the supplement of functionalities it adds.

But my kaspersky licence is expiring soon so I will uninstall it and use a free one, maybe just windows defender. (too expensive for my use... to me an AV is more like a security from the user than from viruses/malwares)
My System SpecsSystem Spec
21 Aug 2014   #37
Doezer

Windows 7 pro x64
 
 

Well, it still fails...

I've uninstalled Comodo now. After rebooting and opening WU, I've checked for new updates and it told me it had to update WU. I did, then the same two updates came back and I tried to install them with no success.

Does windows update works in safe mode ?

I guess this is the part where CBS says what's wrong, but I guess too that you already knew that :
Code:
2014-08-21 23:49:11, Info                  CBS    Appl: detectParent: package: Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.4.1, related parent found: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385, which is not real parent
2014-08-21 23:49:11, Info                  CBS    Appl: detectParent: package: Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.4.1, parent found: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, state: Installed
2014-08-21 23:49:11, Info                  CBS    Appl: detect Parent, Package: Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.4.1, disposition state from detectParent: Installed
2014-08-21 23:49:11, Info                  CBS    Appl: Evaluating package applicability for package Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.4.1, applicable state: Installed
2014-08-21 23:49:11, Info                  CBS    Plan: Package: Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.4.1, current: Resolved, pending: Default, start: Resolved, applicable: Installed, targeted: Installed, limit: Installed
2014-08-21 23:49:11, Info                  CBS    Plan: Migrating selection state, from package: Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.2.1 to package: Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.4.1
2014-08-21 23:49:11, Info                  CBS    Plan: Package: Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.4.1, Update: 2952664-3_neutral_GDR, current: Resolved, pending: Default, start: Resolved, applicable: Installed, targeted: Installed, limit: Installed, selected: Default
2014-08-21 23:49:11, Info                  CBS    Plan: Package: Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.4.1, Update: 2952664-4_neutral_GDR, current: Resolved, pending: Default, start: Resolved, applicable: Installed, targeted: Installed, limit: Installed, selected: Default
2014-08-21 23:49:11, Info                  CBS    Perf: Resolve chain started.
2014-08-21 23:49:11, Info                  CSI    00000de9@2014/8/21:21:49:11.816 CSI Transaction @0xa2ddeb0 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [79]"TI1.30391689_3188607432:2/Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.4.1"

2014-08-21 23:49:11, Info                  CBS    Exec: Resolving Package: Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.1.3, Update: 2952664-1_neutral_GDR
2014-08-21 23:49:11, Info                  CBS    Exec: Resolving Package: Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.1.3, Update: 2952664-1_neutral_GDR, PinDeployment: amd64_0e06d2ed6f93d560f6a34c100512684b_31bf3856ad364e35_6.1.7601.18444_none_8c92b13960b1699a
2014-08-21 23:49:11, Error                 CSI    00000dea@2014/8/21:21:49:11.818 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_locking.cpp(324): Error STATUS_SXS_ASSEMBLY_MISSING originated in function CCSDirectTransaction::LockComponent expression: (null)
[gle=0x80004005]
2014-08-21 23:49:11, Error                 CSI    00000deb (F) STATUS_SXS_ASSEMBLY_MISSING #9234514# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
2014-08-21 23:49:11, Error                 CSI    00000dec (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #9234399# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = 0e06d2ed6f93d560f6a34c100512684b, Version = 6.1.7601.18444, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [77]"Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.1.3.2952664-1_neutral_GDR", rah = [1]"4", manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]
2014-08-21 23:49:11, Info                  CBS    Failed to pin deployment while resolving Update: 2952664-1_neutral_GDR from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2014-08-21 23:49:11, Info                  CBS    Failed to resolve item[0] in Package: Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.1.3, Update: 2952664-1_neutral_GDR [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2014-08-21 23:49:11, Info                  CBS    Failed to resolve execution update. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2014-08-21 23:49:11, Error                 CBS    Failed to resolve execution package: Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.1.3 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2014-08-21 23:49:11, Info                  CSI    00000ded@2014/8/21:21:49:11.844 CSI Transaction @0xa2ddeb0 destroyed
2014-08-21 23:49:11, Info                  CBS    Perf: Resolve chain complete.
2014-08-21 23:49:11, Info                  CBS    Failed to resolve execution chain. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2014-08-21 23:49:11, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2014-08-21 23:49:11, Info                  CBS    WER: Generating failure report for package: Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.4.1, status: 0x80073701, failure source: Resolve, start state: Resolved, target state: Installed, client id: WindowsUpdateAgent
2014-08-21 23:49:11, Info                  CBS    Failed to query DisableWerReporting flag.  Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2014-08-21 23:49:11, Info                  CBS    Failed to add %windir%\winsxs\pending.xml to WER report because it is missing.  Continuing without it...
2014-08-21 23:49:11, Info                  CBS    Failed to add %windir%\winsxs\pending.xml.bad to WER report because it is missing.  Continuing without it...
2014-08-21 23:49:11, Info                  CBS    Reboot mark refs: 0
2014-08-21 23:49:11, Info                  CBS    SQM: Reporting package change for package: Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.4.1, current: Resolved, pending: Default, start: Resolved, applicable: Installed, target: Installed, limit: Installed, hotpatch status: StillGoing, status: 0x0, failure source: Resolve, reboot required: False, client id: WindowsUpdateAgent, initiated offline: False, execution sequence: 2251, first merged sequence: 2251
2014-08-21 23:49:11, Info                  CBS    SQM: Upload requested for report: PackageChangeBegin_Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.4.1, session id: 142859, sample type: Standard
2014-08-21 23:49:11, Info                  CBS    SQM: Ignoring upload request because the sample type is not enabled: Standard
2014-08-21 23:49:11, Info                  CBS    SQM: Reporting package change completion for package: Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.4.1, current: Resolved, original: Resolved, target: Installed, status: 0x80073701, failure source: Resolve, failure details: "(null)", client id: WindowsUpdateAgent, initiated offline: False, execution sequence: 2251, first merged sequence: 2251
2014-08-21 23:49:11, Info                  CBS    SQM: resolve time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2014-08-21 23:49:11, Info                  CBS    SQM: stage time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2014-08-21 23:49:11, Info                  CBS    SQM: execute time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2014-08-21 23:49:11, Info                  CBS    SQM: Upload requested for report: PackageChangeEnd_Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.4.1, session id: 142862, sample type: Standard
2014-08-21 23:49:11, Info                  CBS    SQM: Ignoring upload request because the sample type is not enabled: Standard
2014-08-21 23:49:11, Info                  CBS    Enabling LKG boot option
2014-08-21 23:49:11, Info                  CBS    Restored system sleep block state: 0x80000000
2014-08-21 23:49:11, Info                  CBS    Exec: Processing complete.  Session: 30391689_3188607432, Package: Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.4.1 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2014-08-21 23:49:14, Info                  CBS    Session: 30391689_3217479084 initialized by client WindowsUpdateAgent.
2014-08-21 23:49:14, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2840149~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2014-08-21 23:49:14, Info                  CBS    Appl: detectParent: package: Package_for_KB2840149~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
2014-08-21 23:49:14, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2840149~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2014-08-21 23:49:14, Info                  CBS    Appl: detectParent: package: Package_for_KB2840149~31bf3856ad364e35~amd64~~6.1.1.0, parent found: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385, state: Superseded
2014-08-21 23:49:14, Info                  CBS    Appl: detectParent: package: Package_for_KB2840149~31bf3856ad364e35~amd64~~6.1.1.0, parent found: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, state: Installed
2014-08-21 23:49:14, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2840149~31bf3856ad364e35~amd64~~6.1.1.0, disposition state from detectParent: Installed
2014-08-21 23:49:14, Info                  CBS    Appl: Evaluating package applicability for package Package_for_KB2840149~31bf3856ad364e35~amd64~~6.1.1.0, applicable state: Installed
2014-08-21 23:49:14, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2840149_RTM~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-EmbeddedCore-Package~31bf3856ad364e35~amd64~~6.1.7600.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2014-08-21 23:49:14, Info                  CBS    Appl: detectParent: package: Package_for_KB2840149_RTM~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
2014-08-21 23:49:14, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2840149_RTM~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2014-08-21 23:49:14, Info                  CBS    Appl: detectParent: package: Package_for_KB2840149_RTM~31bf3856ad364e35~amd64~~6.1.1.0, related parent found: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, which is not real parent
2014-08-21 23:49:14, Info                  CBS    Appl: detectParent: package: Package_for_KB2840149_RTM~31bf3856ad364e35~amd64~~6.1.1.0, parent found: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385, state: Superseded
2014-08-21 23:49:14, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2840149_RTM~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-ServerCore-Package~31bf3856ad364e35~amd64~~6.1.7600.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2014-08-21 23:49:14, Info                  CBS    Appl: detectParent: package: Package_for_KB2840149_RTM~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
2014-08-21 23:49:14, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2840149_RTM~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-Package~31bf3856ad364e35~amd64~~6.1.7600.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2014-08-21 23:49:14, Info                  CBS    Appl: detectParent: package: Package_for_KB2840149_RTM~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
2014-08-21 23:49:14, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2840149_RTM~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
My System SpecsSystem Spec
22 Aug 2014   #38
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Hmm - that wasn't in the latest CBS.log you posted - it must have rolled out into the CBSPersist files if it was there at all previously.
Let's have a look at the registry..

Open an Elevated Command Prompt, and run the following commands...

Code:
 
REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG QUERY "HKLM\components\CanonicalData\Deployments\0e06d2ed6f9..c100512684b_31bf3856ad364e35_6.1.7601.18444_8c92b13960b1699a"
REG QUERY "HKLM\components\DerivedData\Components\amd64_0e06d2ed6f93d560f6a34c100512684b_31bf3856ad364e35_6.1.7601.18444_none_8c92b13960b1699a"
REG QUERY "HKLM\components\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_0e06d2ed6f93d560f6a34c100512684b_31bf3856ad364e35_none_884ccc63553790b4\v!6.1.7601.18444"
 
.
Post the results.


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
22 Aug 2014   #39
Doezer

Windows 7 pro x64
 
 

The first one works but for the others... The error message is in french but I think you could say "The system couldn't find the specified key or registry value"
My System SpecsSystem Spec
22 Aug 2014   #40
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - I'll see if I can come up with a fix for it, in that case - but you may want to consider a repair install as an alternative.
My System SpecsSystem Spec
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