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Windows 7: Lost all updates after trying to add Media Center

21 Aug 2014   #1
trinaz

Windows 7 Pro 64bit SP1
 
 
Lost all updates after trying to add Media Center

Had to do a successful repair install because of numerous system errors (current update KB2871997 keeps 'reinstalling')

Had a number of quirks but got everything going. Noticed today that there was no Media Center. To get media center back...I tried control panel add features but nothing happened...except my Windows Update history is all gone...shows no updates installed.

What now...do I again repair install ?

Also...I downloaded and burned the current iso file as recommended in this post (current update KB2871997 keeps 'reinstalling') and all seemed well - minus the few quirks - but now I have no Media Center" and all records of updates seem to be gone ?

Do I try another repair install...and if so...should I use my regular DVD licensed install disk...which must have Media Center on it...or is the some where else I can get an iso file from that has up to date updates...etc...and media Center included ?

Or..can I bring Media Center back to the original iso install dvd from my original installation dvd ?

Thanks....TiminAz


My System SpecsSystem Spec
.
22 Aug 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Let's start with this...

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
My System SpecsSystem Spec
22 Aug 2014   #3
trinaz

Windows 7 Pro 64bit SP1
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Let's start with this...

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Surt reported no issues

sfc /scannow

CBS.zip (33.8 MB - getting error attached (error5.jpg)...previously loaded larger CBS.zip without issues ?

Thanks...TiminAz
My System SpecsSystem Spec
.

23 Aug 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The maximum upload for these forums is 8MB - you should either delete the older CBSPersist files from the archive, or upload to a fileshare service (preferably DropBox or OneDrive)
My System SpecsSystem Spec
24 Aug 2014   #5
trinaz

Windows 7 Pro 64bit SP1
 
 

Quote   Quote: Originally Posted by NoelDP View Post
The maximum upload for these forums is 8MB - you should either delete the older CBSPersist files from the archive, or upload to a fileshare service (preferably DropBox or OneDrive)

Ok...current log with older dates deleted...
My System SpecsSystem Spec
24 Aug 2014   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Both CheckSUR and SFC are clear - but you appear to have some major permissions problems, which may be causing your install problems.
Code:
 Line 9050: 2014-08-21 13:48:02, Error                 CSI    00000002 (F) Logged @2014/8/21:20:48:02.515 : [ml:54{27},l:52{26}]"JobsHandler::Install enter"
 Line 9052: 2014-08-21 13:48:02, Error                 CSI    00000003 (F) Logged @2014/8/21:20:48:02.515 : [ml:70{35},l:68{34}]"JobsHandler::Install type=4 pass=4"
 Line 9054: 2014-08-21 13:48:02, Error                 CSI    00000004 (F) Logged @2014/8/21:20:48:02.515 : [ml:74{37},l:72{36}]"IsScheduleServiceRunning queries SCM"
 Line 9056: 2014-08-21 13:48:02, Error                 CSI    00000005 (F) Logged @2014/8/21:20:48:02.515 : [ml:76{38},l:74{37}]"IsScheduleServiceRunning returns true"
 Line 9058: 2014-08-21 13:48:02, Error                 CSI    00000006 (F) Logged @2014/8/21:20:48:02.515 : [ml:48{24},l:46{23}]"InstallTaskOnline enter"
 Line 9060: 2014-08-21 13:48:02, Error                 CSI    00000007 (F) Logged @2014/8/21:20:48:02.561 : [ml:48{24},l:46{23}]"InstallTaskOnline enter"
 Line 9062: 2014-08-21 13:48:02, Error                 CSI    00000008 (F) Logged @2014/8/21:20:48:02.577 : [ml:48{24},l:46{23}]"InstallTaskOnline enter"
 Line 9064: 2014-08-21 13:48:02, Error                 CSI    00000009 (F) Logged @2014/8/21:20:48:02.608 : [ml:48{24},l:46{23}]"InstallTaskOnline enter"
 Line 9066: 2014-08-21 13:48:02, Error                 CSI    0000000a (F) Logged @2014/8/21:20:48:02.624 : [ml:48{24},l:46{23}]"InstallTaskOnline enter"
 Line 9068: 2014-08-21 13:48:02, Error                 CSI    0000000b (F) Logged @2014/8/21:20:48:02.639 : [ml:48{24},l:46{23}]"InstallTaskOnline enter"
 Line 9070: 2014-08-21 13:48:02, Error                 CSI    0000000c (F) Logged @2014/8/21:20:48:02.686 : [ml:48{24},l:46{23}]"InstallTaskOnline enter"
 Line 9072: 2014-08-21 13:48:02, Error                 CSI    0000000d (F) Logged @2014/8/21:20:48:02.702 : [ml:48{24},l:46{23}]"InstallTaskOnline enter"
 Line 9074: 2014-08-21 13:48:02, Error                 CSI    0000000e (F) Logged @2014/8/21:20:48:02.733 : [ml:48{24},l:46{23}]"InstallTaskOnline enter"
 Line 9076: 2014-08-21 13:48:02, Error                 CSI    0000000f (F) Logged @2014/8/21:20:48:02.764 : [ml:48{24},l:46{23}]"InstallTaskOnline enter"
 Line 9078: 2014-08-21 13:48:02, Error                 CSI    00000010 (F) Logged @2014/8/21:20:48:02.795 : [ml:48{24},l:46{23}]"InstallTaskOnline enter"
 Line 9080: 2014-08-21 13:48:02, Error                 CSI    00000011 (F) Logged @2014/8/21:20:48:02.795 : [ml:100{50},l:98{49}]"InstallTaskOnline: RegisterTask failed 0x80041321"
 Line 9082: 2014-08-21 13:48:02, Error                 CSI    00000012 (F) Logged @2014/8/21:20:48:02.795 : [ml:142{71},l:140{70}]"WmiCmiPlugin jobshandler.cpp(237): RegisterTask failed. HR=0x80041321."
 Line 9084: 2014-08-21 13:48:02, Error                 CSI    00000013 (F) Logged @2014/8/21:20:48:02.795 : [ml:116{58},l:114{57}]"WmiCmiPlugin plgutil.cpp(217): fnc failed. HR=0x80041321."
 Line 9086: 2014-08-21 13:48:02, Error                 CSI    00000014 (F) Logged @2014/8/21:20:48:02.795 : [ml:150{75},l:148{74}]"WmiCmiPlugin jobshandler.cpp(363): ForEachElementIn failed. HR=0x80041321."
 Line 9088: 2014-08-21 13:48:02, Error                 CSI    00000015 (F) Logged @2014/8/21:20:48:02.795 : [ml:174{87},l:172{86}]"WmiCmiPlugin jobshandler.cpp(676): InstallManifestSectionOnline failed. HR=0x80041321."
 Line 9090: 2014-08-21 13:48:03, Error                 CSI    00000016@2014/8/21:20:48:03.139 (F) CMIADAPTER: Inner Error Message from AI HRESULT = 80041321 [Error,Facility=FACILITY_ITF,Code=4897 (0x1321)]
 Line 9097: 2014-08-21 13:48:03, Error                 CSI    00000017@2014/8/21:20:48:03.139 (F) CMIADAPTER: AI failed. HRESULT = 80041321 [Error,Facility=FACILITY_ITF,Code=4897 (0x1321)]
 Line 9707: 2014-08-21 13:48:03, Error                 CSI    00000128@2014/8/21:20:48:03.139 (F) d:\win7sp1_gdr\base\wcp\cmiadapter\installers.cpp(352): Error 80041321 [Error,Facility=FACILITY_ITF,Code=4897 (0x1321)] originated in function Windows::WCP::CmiAdapter::CMIWrapperBasicInstaller::ResolveAndInvokeInstaller expression: hr
 Line 9709: 2014-08-21 13:48:04, Error                 CSI    00000018@2014/8/21:20:48:04.028 (F) CMIADAPTER: Exiting with HRESULT code = 80041321 [Error,Facility=FACILITY_ITF,Code=4897 (0x1321)].
 Line 9711: 2014-08-21 13:48:04, Error                 CSI    00000129@2014/8/21:20:48:04.028 (F) d:\win7sp1_gdr\base\wcp\cmiadapter\installers.cpp(123): Error 80041321 [Error,Facility=FACILITY_ITF,Code=4897 (0x1321)] originated in function Windows::WCP::CmiAdapter::CMIWrapperBasicInstaller::Install expression: hr
 Line 9717: 2014-08-21 13:48:04, Error      [0x018003] CSI    0000012c (F) Failed execution of queue item Installer: Task Scheduler ({386b5911-b69e-4d2d-a3ab-796d2ec6af38}) with HRESULT 80041321 [Error,Facility=FACILITY_ITF,Code=4897 (0x1321)].  Failure will not be ignored: A rollback will be initiated after all the operations in the installer queue are completed; installer is reliable (2)[gle=0x80004005]
 Line 65467: 2014-08-21 16:42:23, Error                 CSI    00000005 (F) Cancel called with rollback transaction pending[gle=0x80004005]
 Line 65468: 2014-08-21 16:42:23, Error                 CSI    00000006@2014/8/21:23:42:23.045 (F) d:\win7sp1_gdr\base\wcp\componentstore\com\cancel.cpp(426): Error E_UNEXPECTED originated in function Windows::COM::CComponentStore::IAdvancedInstallerAwareStore_Cancel expression: ((HRESULT)0x8000FFFFL)
 Line 65470: 2014-08-21 16:42:23, Error                 CSI    00000007 (F) E_UNEXPECTED #131# from Windows::COM::CComponentStore_IAdvancedInstallerAwareStore::Cancel(dwFlags = (RollBackAll), TxCount = 0, TxIds = [0:(null)[1]"]", Progress = NULL, Disp = (unknown enumerant 0))[gle=0x8000ffff]
 Line 65471: 2014-08-21 16:42:23, Error                 CSI    00000008 (F) E_UNEXPECTED #130# from Windows::ServicingAPI::CCSIStore_ICSIStore::CancelPendingTransactions(dwFlags = 0x00000001, Transactions = [0:(null)[1]"]", Disposition = 0)
 Line 65516: 2014-08-21 16:44:34, Error                 CSI    00000005 (F) Cancel called with rollback transaction pending[gle=0x80004005]
 Line 65517: 2014-08-21 16:44:34, Error                 CSI    00000006@2014/8/21:23:44:34.390 (F) d:\win7sp1_gdr\base\wcp\componentstore\com\cancel.cpp(426): Error E_UNEXPECTED originated in function Windows::COM::CComponentStore::IAdvancedInstallerAwareStore_Cancel expression: ((HRESULT)0x8000FFFFL)
 Line 65519: 2014-08-21 16:44:34, Error                 CSI    00000007 (F) E_UNEXPECTED #131# from Windows::COM::CComponentStore_IAdvancedInstallerAwareStore::Cancel(dwFlags = (RollBackAll), TxCount = 0, TxIds = [0:(null)[1]"]", Progress = NULL, Disp = (unknown enumerant 0))[gle=0x8000ffff]
 Line 65520: 2014-08-21 16:44:34, Error                 CSI    00000008 (F) E_UNEXPECTED #130# from Windows::ServicingAPI::CCSIStore_ICSIStore::CancelPendingTransactions(dwFlags = 0x00000001, Transactions = [0:(null)[1]"]", Disposition = 0)
I've never seen this kind of error before - and have no real idea how to even start fixing it

Almost Certainly, your quickest solution will be a repair install of Windows.
My System SpecsSystem Spec
25 Aug 2014   #7
trinaz

Windows 7 Pro 64bit SP1
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Both CheckSUR and SFC are clear - but you appear to have some major permissions problems, which may be causing your install problems.
Code:
 Line 9050: 2014-08-21 13:48:02, Error                 CSI    00000002 (F) Logged @2014/8/21:20:48:02.515 : [ml:54{27},l:52{26}]"JobsHandler::Install enter"
 Line 9052: 2014-08-21 13:48:02, Error                 CSI    00000003 (F) Logged @2014/8/21:20:48:02.515 : [ml:70{35},l:68{34}]"JobsHandler::Install type=4 pass=4"
 Line 9054: 2014-08-21 13:48:02, Error                 CSI    00000004 (F) Logged @2014/8/21:20:48:02.515 : [ml:74{37},l:72{36}]"IsScheduleServiceRunning queries SCM"
 Line 9056: 2014-08-21 13:48:02, Error                 CSI    00000005 (F) Logged @2014/8/21:20:48:02.515 : [ml:76{38},l:74{37}]"IsScheduleServiceRunning returns true"
 Line 9058: 2014-08-21 13:48:02, Error                 CSI    00000006 (F) Logged @2014/8/21:20:48:02.515 : [ml:48{24},l:46{23}]"InstallTaskOnline enter"
 Line 9060: 2014-08-21 13:48:02, Error                 CSI    00000007 (F) Logged @2014/8/21:20:48:02.561 : [ml:48{24},l:46{23}]"InstallTaskOnline enter"
 Line 9062: 2014-08-21 13:48:02, Error                 CSI    00000008 (F) Logged @2014/8/21:20:48:02.577 : [ml:48{24},l:46{23}]"InstallTaskOnline enter"
 Line 9064: 2014-08-21 13:48:02, Error                 CSI    00000009 (F) Logged @2014/8/21:20:48:02.608 : [ml:48{24},l:46{23}]"InstallTaskOnline enter"
 Line 9066: 2014-08-21 13:48:02, Error                 CSI    0000000a (F) Logged @2014/8/21:20:48:02.624 : [ml:48{24},l:46{23}]"InstallTaskOnline enter"
 Line 9068: 2014-08-21 13:48:02, Error                 CSI    0000000b (F) Logged @2014/8/21:20:48:02.639 : [ml:48{24},l:46{23}]"InstallTaskOnline enter"
 Line 9070: 2014-08-21 13:48:02, Error                 CSI    0000000c (F) Logged @2014/8/21:20:48:02.686 : [ml:48{24},l:46{23}]"InstallTaskOnline enter"
 Line 9072: 2014-08-21 13:48:02, Error                 CSI    0000000d (F) Logged @2014/8/21:20:48:02.702 : [ml:48{24},l:46{23}]"InstallTaskOnline enter"
 Line 9074: 2014-08-21 13:48:02, Error                 CSI    0000000e (F) Logged @2014/8/21:20:48:02.733 : [ml:48{24},l:46{23}]"InstallTaskOnline enter"
 Line 9076: 2014-08-21 13:48:02, Error                 CSI    0000000f (F) Logged @2014/8/21:20:48:02.764 : [ml:48{24},l:46{23}]"InstallTaskOnline enter"
 Line 9078: 2014-08-21 13:48:02, Error                 CSI    00000010 (F) Logged @2014/8/21:20:48:02.795 : [ml:48{24},l:46{23}]"InstallTaskOnline enter"
 Line 9080: 2014-08-21 13:48:02, Error                 CSI    00000011 (F) Logged @2014/8/21:20:48:02.795 : [ml:100{50},l:98{49}]"InstallTaskOnline: RegisterTask failed 0x80041321"
 Line 9082: 2014-08-21 13:48:02, Error                 CSI    00000012 (F) Logged @2014/8/21:20:48:02.795 : [ml:142{71},l:140{70}]"WmiCmiPlugin jobshandler.cpp(237): RegisterTask failed. HR=0x80041321."
 Line 9084: 2014-08-21 13:48:02, Error                 CSI    00000013 (F) Logged @2014/8/21:20:48:02.795 : [ml:116{58},l:114{57}]"WmiCmiPlugin plgutil.cpp(217): fnc failed. HR=0x80041321."
 Line 9086: 2014-08-21 13:48:02, Error                 CSI    00000014 (F) Logged @2014/8/21:20:48:02.795 : [ml:150{75},l:148{74}]"WmiCmiPlugin jobshandler.cpp(363): ForEachElementIn failed. HR=0x80041321."
 Line 9088: 2014-08-21 13:48:02, Error                 CSI    00000015 (F) Logged @2014/8/21:20:48:02.795 : [ml:174{87},l:172{86}]"WmiCmiPlugin jobshandler.cpp(676): InstallManifestSectionOnline failed. HR=0x80041321."
 Line 9090: 2014-08-21 13:48:03, Error                 CSI    00000016@2014/8/21:20:48:03.139 (F) CMIADAPTER: Inner Error Message from AI HRESULT = 80041321 [Error,Facility=FACILITY_ITF,Code=4897 (0x1321)]
 Line 9097: 2014-08-21 13:48:03, Error                 CSI    00000017@2014/8/21:20:48:03.139 (F) CMIADAPTER: AI failed. HRESULT = 80041321 [Error,Facility=FACILITY_ITF,Code=4897 (0x1321)]
 Line 9707: 2014-08-21 13:48:03, Error                 CSI    00000128@2014/8/21:20:48:03.139 (F) d:\win7sp1_gdr\base\wcp\cmiadapter\installers.cpp(352): Error 80041321 [Error,Facility=FACILITY_ITF,Code=4897 (0x1321)] originated in function Windows::WCP::CmiAdapter::CMIWrapperBasicInstaller::ResolveAndInvokeInstaller expression: hr
 Line 9709: 2014-08-21 13:48:04, Error                 CSI    00000018@2014/8/21:20:48:04.028 (F) CMIADAPTER: Exiting with HRESULT code = 80041321 [Error,Facility=FACILITY_ITF,Code=4897 (0x1321)].
 Line 9711: 2014-08-21 13:48:04, Error                 CSI    00000129@2014/8/21:20:48:04.028 (F) d:\win7sp1_gdr\base\wcp\cmiadapter\installers.cpp(123): Error 80041321 [Error,Facility=FACILITY_ITF,Code=4897 (0x1321)] originated in function Windows::WCP::CmiAdapter::CMIWrapperBasicInstaller::Install expression: hr
 Line 9717: 2014-08-21 13:48:04, Error      [0x018003] CSI    0000012c (F) Failed execution of queue item Installer: Task Scheduler ({386b5911-b69e-4d2d-a3ab-796d2ec6af38}) with HRESULT 80041321 [Error,Facility=FACILITY_ITF,Code=4897 (0x1321)].  Failure will not be ignored: A rollback will be initiated after all the operations in the installer queue are completed; installer is reliable (2)[gle=0x80004005]
 Line 65467: 2014-08-21 16:42:23, Error                 CSI    00000005 (F) Cancel called with rollback transaction pending[gle=0x80004005]
 Line 65468: 2014-08-21 16:42:23, Error                 CSI    00000006@2014/8/21:23:42:23.045 (F) d:\win7sp1_gdr\base\wcp\componentstore\com\cancel.cpp(426): Error E_UNEXPECTED originated in function Windows::COM::CComponentStore::IAdvancedInstallerAwareStore_Cancel expression: ((HRESULT)0x8000FFFFL)
 Line 65470: 2014-08-21 16:42:23, Error                 CSI    00000007 (F) E_UNEXPECTED #131# from Windows::COM::CComponentStore_IAdvancedInstallerAwareStore::Cancel(dwFlags = (RollBackAll), TxCount = 0, TxIds = [0:(null)[1]"]", Progress = NULL, Disp = (unknown enumerant 0))[gle=0x8000ffff]
 Line 65471: 2014-08-21 16:42:23, Error                 CSI    00000008 (F) E_UNEXPECTED #130# from Windows::ServicingAPI::CCSIStore_ICSIStore::CancelPendingTransactions(dwFlags = 0x00000001, Transactions = [0:(null)[1]"]", Disposition = 0)
 Line 65516: 2014-08-21 16:44:34, Error                 CSI    00000005 (F) Cancel called with rollback transaction pending[gle=0x80004005]
 Line 65517: 2014-08-21 16:44:34, Error                 CSI    00000006@2014/8/21:23:44:34.390 (F) d:\win7sp1_gdr\base\wcp\componentstore\com\cancel.cpp(426): Error E_UNEXPECTED originated in function Windows::COM::CComponentStore::IAdvancedInstallerAwareStore_Cancel expression: ((HRESULT)0x8000FFFFL)
 Line 65519: 2014-08-21 16:44:34, Error                 CSI    00000007 (F) E_UNEXPECTED #131# from Windows::COM::CComponentStore_IAdvancedInstallerAwareStore::Cancel(dwFlags = (RollBackAll), TxCount = 0, TxIds = [0:(null)[1]"]", Progress = NULL, Disp = (unknown enumerant 0))[gle=0x8000ffff]
 Line 65520: 2014-08-21 16:44:34, Error                 CSI    00000008 (F) E_UNEXPECTED #130# from Windows::ServicingAPI::CCSIStore_ICSIStore::CancelPendingTransactions(dwFlags = 0x00000001, Transactions = [0:(null)[1]"]", Disposition = 0)
I've never seen this kind of error before - and have no real idea how to even start fixing it

Almost Certainly, your quickest solution will be a repair install of Windows.
OK Noel...want to check one more thing first...in the attached jpg can I delete all the except the latest dated 8/25 ( CbsPersist_20140825155032.cab ) ?

Is there any reason to keep the older ones Logs/CBS ?

Thanks for all you help on this....

TiminAz
My System SpecsSystem Spec
26 Aug 2014   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

running a repair install will replace the whole CBS folder - you can delete any copies you made any time.
My System SpecsSystem Spec
Reply

 Lost all updates after trying to add Media Center




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