Windows updates are failing

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  1. Posts : 10
    Windows 7 Ultimate x32
    Thread Starter
       #11

    Thanks!

    Quick question, folders are appearing in my secondary drive that have a little padlock on them, for example "5853f982850e116461"
    "dd5cdf752537cbe3d6c11cf8b44f"

    Inside all three of the folders are the same two files;
    checksur
    checksurlauncher

    Do you think whatever caused my windows update issue is related to this?
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #12

    No - they are residual files left over from running CheckSUR, and in theory should have been deleted automatically - you can delete them manually, but you may have to take ownership of them first.

    back later.
      My Computer


  3. Posts : 10
    Windows 7 Ultimate x32
    Thread Starter
       #13

    NoelDP said:
    No - they are residual files left over from running CheckSUR, and in theory should have been deleted automatically - you can delete them manually, but you may have to take ownership of them first.

    back later.
    Should they be appearing in my secondary drive though?
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #14

    NoelDP said:
    No - they are residual files left over from running CheckSUR, and in theory should have been deleted automatically - you can delete them manually, but you may have to take ownership of them first.

    back later.
    The normal practice is that WU finds the partition with the most available space. So yes, it's possiby quite normal.
      My Computer


  5. Posts : 10
    Windows 7 Ultimate x32
    Thread Starter
       #15

    Any luck with the fix?
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #16

    OMG! Sorry!
    back later with the promised fix.
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #17

    I've uploaded a file - sh2ac.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print these instructions!)

    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\sh2ac
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\sh2ac
    or
    DIR E:\sh2ac



    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



    XCOPY <drive>:\sh2ac <drive>:\windows\winsxs /y /i /s /v /h



    (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



    run the command (it should take almost no time) and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt
    then reboot and upload the new CBS.log file to your reply
      My Computer


  8. Posts : 10
    Windows 7 Ultimate x32
    Thread Starter
       #18

    I don't seem to have a "repair my computer" option. I booted into a linux distro and copied the folder into the winsxs directory. Then booted back into windows and ran sfc.

    Here is the log;
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #19

    Hmmm-
    Code:
    Line 4252: 2014-09-06 13:42:56, Info                  CSI    0000031f [SR] Repairing 2 components
     Line 4253: 2014-09-06 13:42:56, Info                  CSI    00000320 [SR] Beginning Verify and Repair transaction
     Line 4256: 2014-09-06 13:42:56, Info                  CSI    00000322 [SR] Cannot repair member file [l:20{10}]"WUDFRd.sys" of Microsoft-Windows-DriverFrameworks-UserMode, Version = 6.1.7601.17803, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 4259: 2014-09-06 13:42:56, Info                  CSI    00000324 [SR] Cannot repair member file [l:20{10}]"WUDFPf.sys" of Microsoft-Windows-DriverFrameworks-UserMode, Version = 6.1.7601.17803, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 4262: 2014-09-06 13:42:56, Info                  CSI    00000326 [SR] Cannot repair member file [l:80{40}]"MsftWdf_User_01_11_00_Inbox_Critical.Wdf" of Microsoft-Windows-DriverFrameworks-UserMode, Version = 6.1.7601.17803, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
     Line 4267: 2014-09-06 13:42:56, Info                  CSI    00000329 [SR] Cannot verify component files for Microsoft-Windows-DriverFrameworks-UserMode.Resources, Version = 6.1.7601.17803, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
     Line 4272: 2014-09-06 13:42:56, Info                  CSI    0000032c [SR] Recovered manifest from backup for Microsoft-Windows-DriverFrameworks-UserMode.Resources, Version = 6.1.7601.17803, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral
    I don't know why the last one failed to 'take' - the hash values are different to the version I uploaded.

    I'll post another fix later.
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #20

    I've uploaded a file - sh2ad.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print these instructions!)

    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\sh2ad
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\sh2ad
    or
    DIR E:\sh2ad



    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



    XCOPY <drive>:\sh2ad <drive>:\windows\winsxs /y /i /s /v /h



    (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



    run the command (it should take almost no time) and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt
    then reboot and upload the new CBS.log file to your reply
      My Computer


 
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