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Windows 7: General Updates Question

22 Aug 2014   #1
DustyV

Win 7 Pro 64 bit
 
 
General Updates Question

For several months this year updates were not installing. I did everything I could think of to fix the problem (registry repair, SURT Etc.) Finally I had "Microsoft Phone Support" take control of my system and they managed to fix the problem (after several hours on the phone). The updates have been installing just fine. Ok, so now I look at the update history and I find just as many "failed" installs as successful. With all of these failed installs I was wondering if Windows Update looks at past failures and tries again or if there is something I need to do to get caught up?

Also, the last two updates I have (KB2973351 & KB2973337) have failed several times over the last couple of weeks. I was going to run the SURT again or maybe call my new buddies in India. Any comments or suggestions welcome.
Tnx,
Dusty


My System SpecsSystem Spec
.
22 Aug 2014   #2
DMHolt57

 
 

Try this and see what it tells you...

http://www.belarc.com/Programs/advisorinstaller.exe
My System SpecsSystem Spec
22 Aug 2014   #3
DustyV

Win 7 Pro 64 bit
 
 

WOW! So much information. I started reading and almost forgot what I was originally looking for. Thanks, if that doesn't fix my problem at least I have several hours of very informative reading to do. I love it, thanks. BTW, I'll start comparing what this tells me to what I see in update history.
Tnx,
Dusty
My System SpecsSystem Spec
.

23 Aug 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The Update History is just that - a history of what happened.

WU will/should keep trying to install all patches which failed, until they finally install properly - it does not remove the failed attempts from the history.
My System SpecsSystem Spec
23 Aug 2014   #5
DustyV

Win 7 Pro 64 bit
 
 

Quote   Quote: Originally Posted by NoelDP View Post
The Update History is just that - a history of what happened.

WU will/should keep trying to install all patches which failed, until they finally install properly - it does not remove the failed attempts from the history.
Thanks, I figured that out after I started comparing notes. I feel kinda dumb, well I am so what's new
Tnx,
Dusty
My System SpecsSystem Spec
23 Aug 2014   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Not a problem - it's something that tends to confuse many people. so 'you are not alone'!
My System SpecsSystem Spec
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