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Windows 7: Can't run Windows Update

31 Oct 2009   #1
shortmantuff

Windows 7 Home Premium x86
 
 
Can't run Windows Update

Every time I try to run Windows Update after upgrading to Windows 7 from Vista, it gives me an error message saying "Windows could not search for new updates"

Anyone else experience this?

Any suggestions on to how I can get this to work?


My System SpecsSystem Spec
31 Oct 2009   #2
Minotar

Windows 7 Ultimate 64bit
 
 

Welcome to SevenForums,
Could you fill in some spec in the tab to the bottom left via User Cp at the top of the screen.


My girlfriends new laptop has a similar error (Hp laptop) where when i click the Windows Update icon it opens to a blank white screen and says "Failed to Load Page"

Do you still have windows explorer browser?if so go to here windowsupdate.microsoft.com/ and see what if it gives you the option.

Dan
My System SpecsSystem Spec
31 Oct 2009   #3
shortmantuff

Windows 7 Home Premium x86
 
 

Just opens the Windows Update and still shows the error.
My System SpecsSystem Spec
31 Oct 2009   #4
Minotar

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by shortmantuff View Post
Just opens the Windows Update and still shows the error.
Strange,im afraid im of no help,all i can think of is uninstalling the windows update feature and reinstalling it,but alas i dont know where its kept

I found C:/windows/system32/windowsanytimeupgraderesults

C:/windows/windowsupdate

C:/windows/downloaded program files not even sure what that is

Im at a loss,anyone know where itas located?
My System SpecsSystem Spec
31 Oct 2009   #5
harpua

Windows 7 Ultimate x64 (Retail)
 
 

Do you have a firewall or IP blocking app like peerguardian or peerblock that is possibly set to block corporate IP's such as, e.g., Microsoft? Something like that could be causing an inability to connect to Windows Update.
My System SpecsSystem Spec
31 Oct 2009   #6
Minotar

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by harpua View Post
Do you have a firewall or IP blocking app like peerguardian or peerblock that is possibly set to block corporate IP's such as, e.g., Microsoft? Something like that could be causing an inability to connect to Windows Update.
I doubt it,she only got the PC this evening and the very first thing i tried on it was Windows Update,i searched throughprograms etc and didnt see anything like peer guardian but there was about 9 programs i never seen before,some were hp programs,some obviously were ntebook (i use desktop)

As for the AV,it had Norton 09 trial,first thing i deleted as i have no faith in it so its not the AV either,Automatic updates are on though,could HP be blocking the feature some how?i never seen such "filled" pc that was brand new before,loads of stupid apps on it.
My System SpecsSystem Spec
31 Oct 2009   #7
jfar

Vista Ult64, Win7600
 
 

Just a thought, check that the time and date are set correctly.
My System SpecsSystem Spec
31 Oct 2009   #8
Minotar

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by jfar View Post
Just a thought, check that the time and date are set correctly.
Ill try it tomorw,thanks
My System SpecsSystem Spec
01 Nov 2009   #9
Flavius

Windows 7 Professional x64 PL
 
 

1.Navigate to Control Panel>>Troubleshooting>>Fix problems with Widws Update -use it

2.If point 1 don't help try this

Run cmd.exe with administrative previlliges (right click on cmd.exe as admin) and type:

fsutil resource setautoreset true C:\

+restart

3.Uninstall completely 3p security software - firewalls,antiviruses,antispyware
My System SpecsSystem Spec
01 Nov 2009   #10
shortmantuff

Windows 7 Home Premium x86
 
 

Still didn't work.
My System SpecsSystem Spec
Reply

 Can't run Windows Update




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