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Windows 7: 80073712 Windows Error Update

31 Aug 2014   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

My fault for not trimming the boilerplate.
Carry on with what's there -there is nothing else


My System SpecsSystem Spec
.
01 Sep 2014   #12
Swizz

Windows 7 Ultimate x64
 
 

There we go, bud.

Thanks again for your time.
My System SpecsSystem Spec
01 Sep 2014   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great - that's fixed that one.
Open WIndows Update, and do a new Check for Updates - then attempt to install ONLY the oldest update found.
If it works, try the rest.
If it doesn't work, post your C:\Windows\windowsupdate.log file.
My System SpecsSystem Spec
.

01 Sep 2014   #14
Swizz

Windows 7 Ultimate x64
 
 

I just received a fail when attempting to install, Noel.

Here is the log that you asked for
My System SpecsSystem Spec
01 Sep 2014   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Code:
2014-09-01 14:17:58:679  952 d08 AU   # WARNING: Download failed, error = 0x80073712
2014-09-01 14:17:58:679  952 1240 Report REPORT EVENT: {08944CEE-FCCD-4B26-943B-CC61FFEFC6BA} 2014-09-01 14:17:31:859+0100 1 161 106 {EB57CC12-5103-4EF0-A87A-E9DB2AFA23DC} 200 80073712 AutomaticUpdatesWuApp Failure Content Download Error: Download failed.
OK - try installing the update from the standalone...
Download Security Update for Windows 7 for x64-based Systems (KB2993651) from Official Microsoft Download Center
My System SpecsSystem Spec
01 Sep 2014   #16
Swizz

Windows 7 Ultimate x64
 
 

It's stating that ..Some updates were not installed.....

The following updates were not installed:

Update for Windows (KB2993651)
My System SpecsSystem Spec
01 Sep 2014   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Hmm - OK - please post the new CBS.log, WindowsUpdate.log files and I'll see what I can come up with.
My System SpecsSystem Spec
01 Sep 2014   #18
Swizz

Windows 7 Ultimate x64
 
 

Okay
My System SpecsSystem Spec
01 Sep 2014   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The problem appears to lie in this registry key

Code:
(11690): Store corruption detected in function ComponentStore::CRawStoreLayout::CheckFamilyIndexForDeadWinnerComponent expression: (null)
  MissingWinningComponentKey on resource [84]"wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.18512_none_216c121fe588fcef"[gle=0x80004005]
2014-09-01 14:17:58, Error                 CSI    0000018e (F) STATUS_SXS_COMPONENT_STORE_CORRUPT #1075506# from CCSDirectTransaction::OperateEnding at index 0 of 8 operations, disposition 0[gle=0xd015001a]

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
My System SpecsSystem Spec
01 Sep 2014   #20
Swizz

Windows 7 Ultimate x64
 
 

My System SpecsSystem Spec
Reply

 80073712 Windows Error Update




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