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Windows 7: 80073712 Windows Error Update

01 Sep 2014   #21
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Thanks
Please also open an Elevated Command Prompt, and run the following command

Code:
 
REG QUERY HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\wow64_microsoft-windows-win32k_31bf3856ad364e35_none_b3d4faf86433489b
 
.
Post the results.


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.


My System SpecsSystem Spec
.
01 Sep 2014   #22
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sorry - wrong key!
please check the amended version in the forum...
My System SpecsSystem Spec
01 Sep 2014   #23
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Ah - I just tried to download the hive - and it seems you forgot to Share it, or put it in the wrong folder.
Best to put it in the Public folder, and make sure that the folder is shared with Everyone.
If you have to move it, post a new link
My System SpecsSystem Spec
.

01 Sep 2014   #24
Swizz

Windows 7 Ultimate x64
 
 

Hopefully I did it right this time.

https://onedrive.live.com/redir?resi...717EA16A%21106
My System SpecsSystem Spec
01 Sep 2014   #25
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Yep - you'll have to wait for any outcome, as I have two other such files that have to be analysed first!
My System SpecsSystem Spec
01 Sep 2014   #26
Swizz

Windows 7 Ultimate x64
 
 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Home PC>REG QUERY HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Current
Version\SideBySide\Winners\wow64_microsoft-windows-win32k_31bf3856ad364e35_none_
b3d4faf86433489b

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\
wow64_microsoft-windows-win32k_31bf3856ad364e35_none_b3d4faf86433489b
(Default) REG_SZ 6.1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\
wow64_microsoft-windows-win32k_31bf3856ad364e35_none_b3d4faf86433489b\6.1

C:\Users\Home PC>
My System SpecsSystem Spec
03 Sep 2014   #27
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That looks normal, at least
Please run this command now, and post the result...

Code:
REG QUERY HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\wow64_microsoft-windows-win32k_31bf3856ad364e35_none_b3d4faf86433489b\6.1
 
.
My System SpecsSystem Spec
04 Sep 2014   #28
Swizz

Windows 7 Ultimate x64
 
 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Home PC>REG QUERY HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Current
Version\SideBySide\Winners\wow64_microsoft-windows-win32k_31bf3856ad364e35_none_
b3d4faf86433489b\6.1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\
wow64_microsoft-windows-win32k_31bf3856ad364e35_none_b3d4faf86433489b\6.1
6.1.7600.16385 REG_BINARY 01
(Default) REG_SZ 6.1.7601.18512
6.1.7601.18126 REG_BINARY 01
6.1.7601.17803 REG_BINARY 01
6.1.7601.18176 REG_BINARY 01
6.1.7601.18233 REG_BINARY 01
6.1.7601.18246 REG_BINARY 01
6.1.7601.18300 REG_BINARY 01
6.1.7601.18512 REG_BINARY 01


C:\Users\Home PC>
My System SpecsSystem Spec
04 Sep 2014   #29
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That's normal - if a lot shorter than my list here
Still waiting for time to sit down and go through your hive
Maybe tonight!
My System SpecsSystem Spec
04 Sep 2014   #30
Swizz

Windows 7 Ultimate x64
 
 

No, that's okay, Noel..

Thanks again for your time and effort!
My System SpecsSystem Spec
Reply

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