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Windows 7: 80073712 Windows Error Update

07 Sep 2014   #51
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

No problem - I had lots to keep me busy

Early days yet - but it looks like we may have a winner!

See what happens if you attempt a Search for updates, and try installing only the oldest found update.
either way, post the new c:\windows\windowsupdate.log file before attempting anything further.
If the install works, try the remaining updates.

I


My System SpecsSystem Spec
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07 Sep 2014   #52
Swizz

Windows 7 Ultimate x64
 
 

Still a no, go..my friend.

Showing same error code
My System SpecsSystem Spec
07 Sep 2014   #53
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

This appears to be the new error-sequence...
Code:
2014-09-07 19:44:12:724  772 578 Handler FATAL: CBS called Error with 0x80073712, 
2014-09-07 19:44:12:725  772 1634 Handler FATAL: UH: 0x80073712: Async stage operation failed in CUHCbsHandler::StageCbsPackage
2014-09-07 19:44:12:725  772 1634 Handler FATAL: Request generation for CBS update complete with hr=0x80073712 and pfResetSandbox=0 
2014-09-07 19:44:12:725  772 1634 Handler FATAL: Error source is 106.
2014-09-07 19:44:12:725  772 1634 DnldMgr FATAL: DM:CAgentDownloadManager::GenerateAllDownloadRequests: GenerateDownloadRequest failed with 0x80073712.
2014-09-07 19:44:12:727  772 1634 DnldMgr Error 0x80073712 occurred while downloading update; notifying dependent calls.
I think I've come to the end of my experience here - even if I don't like admitting defeat.

I suspect that your best option is now a repair install (if that works). Repair Install
My System SpecsSystem Spec
.

07 Sep 2014   #54
Swizz

Windows 7 Ultimate x64
 
 

I just received a new update... Windows Defender. And that installed smoothly
My System SpecsSystem Spec
07 Sep 2014   #55
Swizz

Windows 7 Ultimate x64
 
 

Even more strange now I am unable to update at all now...

Windows could not search for new updates

An Error occurred while checking for new updates for your computer

Error(s) found

Code 80246002
My System SpecsSystem Spec
07 Sep 2014   #56
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Unfortunately, Defender updates are a law unto themselves (by design) and don't have the same background that ordinary OS files do.

Just in case - please post the new CBS.log file (only - you'll have to copy it to the desktop first before zipping it for upload)
My System SpecsSystem Spec
07 Sep 2014   #57
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Open an Elevated COmmand Prompt WIndow, and run the following command

IPCONFIG /FLUSHDNS

close the window, and try another check for updates.
My System SpecsSystem Spec
07 Sep 2014   #58
Swizz

Windows 7 Ultimate x64
 
 

I just rebooted..And I am now able to search for updates. but still unable to install.
My System SpecsSystem Spec
07 Sep 2014   #59
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the error sequence in CBS...
Code:
2014-09-07 20:15:47, Error                 CSI    00000022@2014/9/7:19:15:47.530 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(11690): Store corruption detected in function ComponentStore::CRawStoreLayout::CheckFamilyIndexForDeadWinnerComponent expression: (null)
  MissingWinningComponentKey on resource [84]"amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.18512_none_171767cdb1283af4"[gle=0x80004005]
2014-09-07 20:15:47, Error                 CSI    00000023 (F) STATUS_SXS_COMPONENT_STORE_CORRUPT #42807# from CCSDirectTransaction::OperateEnding at index 4 of 8 operations, disposition 0[gle=0xd015001a]
2014-09-07 20:15:47, Error                 CSI    00000024 (F) HRESULT_FROM_WIN32(14098) #38499# from Windows::ServicingAPI::CCSITransaction::ICSITransaction2_AddComponents(Flags = 4, a = @0x1c43bd0, mp = @0x1c443d0, disp = 0)[gle=0x80073712]
2014-09-07 20:15:47, Info                  CBS    Failed to add one or more component [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2014-09-07 20:15:47, Error                 CBS    Failed to complete component closure [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
There's two ways to go on this - either revert the change I already made and try a different route, or carry on attempting to repair a domino-chain of errors.

The second option is likely to be lengthy.

The first could either work first time, or lead to another long chain.

I think you've suffered enough pain!

I also still think that a repair install is your best option now.
My System SpecsSystem Spec
08 Sep 2014   #60
Swizz

Windows 7 Ultimate x64
 
 

Unfortunately I don't have the disc, Noel. Windows came pre-installed.

Personally I would like to carry on, if we may and in your own time, try to find a soluation
My System SpecsSystem Spec
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