Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: 80073712 Windows Error Update

08 Sep 2014   #61
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Lack of a disk isn't a problem - see the Tutorial Repair Install


My System SpecsSystem Spec
.
10 Sep 2014   #62
Swizz

Windows 7 Ultimate x64
 
 

Hi, Noel....

I have been away since my last post...But as soon, as I turned on the pc..I received 13 Updates.

11 out of the 13 were installed successfully

The only two that didn't install, were...

Security Update for Windows 7 for x64-based Systems (KB2993651)

&

Update for Windows 7 for x64-based Systems (KB2952664)

I just thought I would show the updates that were able to install
My System SpecsSystem Spec
10 Sep 2014   #63
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

please post the new CBS.log and windowsupdate.log files - I'll take another look and see if anything catches my eye.
My System SpecsSystem Spec
.

10 Sep 2014   #64
Swizz

Windows 7 Ultimate x64
 
 

My System SpecsSystem Spec
10 Sep 2014   #65
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

This appears to be the error sequence involved...
Code:
2014-09-10 12:08:08:982 5100 1378 CltUI AU client got new directive = 'Reboot Pending', serviceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, return = 0
2014-09-10 12:08:09:372  796 16e8 Driver Matched driver to device PCI\VEN_8086&DEV_0412&SUBSYS_D0001458&REV_06
2014-09-10 12:08:09:372  796 16e8 Driver Status: 0x1802400, ProblemNumber: 0x000016
2014-09-10 12:09:28:936 1684 7ac Misc ===========  Logging initialized (build: 7.6.7600.320, tz: +0100)  ===========
2014-09-10 12:09:28:936 1684 7ac Misc   = Process: C:\Windows\Explorer.EXE
2014-09-10 12:09:28:936 1684 7ac Misc   = Module: C:\Windows\system32\wucltux.dll
2014-09-10 12:09:28:936 1684 7ac Misc WARNING: SUS Client is rebooting system.
2014-09-10 12:09:29:047  796 16d0 AU AU received handle event
2014-09-10 12:09:31:290  796 16d0 Shutdwn user declined update at shutdown
2014-09-10 12:09:31:291  796 16d0 AU Successfully wrote event for AU health state:0
2014-09-10 12:09:31:291  796 16d0 AU AU initiates service shutdown
2014-09-10 12:09:31:291  796 16d0 AU ###########  AU: Uninitializing Automatic Updates  ###########
2014-09-10 12:09:32:456  796 16e8 Agent   * WARNING: Exit code = 0x8024000B
2014-09-10 12:09:32:456  796 16e8 Agent *********
2014-09-10 12:09:32:456  796 16e8 Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2014-09-10 12:09:32:456  796 16e8 Agent *************
2014-09-10 12:09:32:456  796 16e8 Agent WARNING: WU client failed Searching for update with error 0x8024000b
This code implies that a manifest file involved is corrupt - the trick is to work out exactly which one.

Unfortunately, there's no clues in the CBS log

The closest I can find is in the CBSPersist log -
Code:
2014-09-10 12:04:34, Info                  CBS    Plan: Package: Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.4.4, Update: 2952664-4_neutral_GDR, current: Absent, pending: Default, start: Absent, applicable: Installed, targeted: Staged, limit: Staged, selected: Default
2014-09-10 12:04:34, Info                  CBS    Perf: Resolve chain started.
2014-09-10 12:04:34, Info                  CSI    00000028@2014/9/10:11:04:34.608 CSI Transaction @0x391d30 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [77]"TI1.30395623_18136192:2/Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.4.4"
2014-09-10 12:04:34, Info                  CBS    Exec: Resolving Package: Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.4.4, Update: 2952664-1_neutral_GDR
2014-09-10 12:04:34, Info                  CBS    Exec: Resolving Package: Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.4.4, Update: 2952664-1_neutral_GDR, PinDeployment: amd64_ebb096f867541f766e26f3f9e69c6982_31bf3856ad364e35_6.1.7601.18585_none_f0eeb1c3023be3ca
2014-09-10 12:04:34, Info                  CSI    00000029 Performing 1 operations; 1 are not lock/unlock and follow:
  AddCat (14): flags: 0 catfile: @0x19b2938
2014-09-10 12:04:34, Info                  CSI    0000002a Performing 1 operations; 1 are not lock/unlock and follow:
  Stage (1): flags: 8 app: [ebb096f867541f766e26f3f9e69c6982, Version = 6.1.7601.18585, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]) comp: (null) man: @0x19dfc18
2014-09-10 12:04:34, Info                  CBS    Exec: Resolving Package: Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.4.4, Update: 2952664-3_neutral_GDR
2014-09-10 12:04:34, Info                  CBS    Exec: Resolving Package: Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.4.4, Update: 2952664-3_neutral_GDR, PinDeployment: amd64_238ed2397d26b23492e19e4ea0a51c3d_31bf3856ad364e35_6.1.7601.18585_none_12bccaa1b38cc839
2014-09-10 12:04:34, Info                  CSI    0000002b Performing 1 operations; 1 are not lock/unlock and follow:
  AddCat (14): flags: 0 catfile: @0x19bb7c8
2014-09-10 12:04:34, Info                  CSI    0000002c Performing 1 operations; 1 are not lock/unlock and follow:
  Stage (1): flags: 8 app: [238ed2397d26b23492e19e4ea0a51c3d, Version = 6.1.7601.18585, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]) comp: (null) man: @0x19bb3d8
2014-09-10 12:04:34, Info                  CBS    Exec: Resolving Package: Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.4.4, Update: 2952664-4_neutral_GDR
2014-09-10 12:04:34, Info                  CBS    Exec: Resolving Package: Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.4.4, Update: 2952664-4_neutral_GDR, PinDeployment: amd64_7637a8f8b2ed5e167da0f0a5a12cfb90_31bf3856ad364e35_6.1.7601.18585_none_4b22f911014e2583
2014-09-10 12:04:34, Info                  CSI    0000002d Performing 1 operations; 1 are not lock/unlock and follow:
  AddCat (14): flags: 0 catfile: @0x19bbf18
2014-09-10 12:04:34, Info                  CSI    0000002e Performing 1 operations; 1 are not lock/unlock and follow:
  Stage (1): flags: 8 app: [7637a8f8b2ed5e167da0f0a5a12cfb90, Version = 6.1.7601.18585, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]) comp: (null) man: @0x19bbdf8
2014-09-10 12:04:34, Info                  CSI    0000002f Performing 3 operations; 3 are not lock/unlock and follow:
  PrestageComponent (13): flags: 0 app: (null) comp: Microsoft-Windows-Application-Experience-Program-Data, Version = 6.1.7601.18585, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral
  PrestageComponent (13): flags: 0 app: (null) comp: Microsoft-Windows-Application-Experience-Telemetry-SDBs, Version = 6.1.7601.18585, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral
  PrestageComponent (13): flags: 0 app: (null) comp: Microsoft-Windows-Application-Experience-Upgrade-Compat-Telemetry, Version = 6.1.7601.18585, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral
2014-09-10 12:04:34, Info                  CSI    00000030 Performing 3 operations; 3 are not lock/unlock and follow:
  Stage (1): flags: 8 app: [Microsoft-Windows-Application-Experience-Program-Data, Version = 6.1.7601.18585, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]) comp: (null) man: @0x19bc0c8
  Stage (1): flags: 8 app: [Microsoft-Windows-Application-Experience-Telemetry-SDBs, Version = 6.1.7601.18585, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]) comp: (null) man: @0x19bc668
  Stage (1): flags: 8 app: [Microsoft-Windows-Application-Experience-Upgrade-Compat-Telemetry, Version = 6.1.7601.18585, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]) comp: (null) man: @0x19dfaf8
2014-09-10 12:04:34, Error                 CSI    00000031@2014/9/10:11:04:34.643 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(11690): Store corruption detected in function ComponentStore::CRawStoreLayout::CheckFamilyIndexForDeadWinnerComponent expression: (null)
  MissingWinningComponentKey on resource [100]"amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.18503_none_cf98107d99a0f8af"[gle=0x80004005]
2014-09-10 12:04:34, Error                 CSI    00000032 (F) STATUS_SXS_COMPONENT_STORE_CORRUPT #18448# from CCSDirectTransaction::OperateEnding at index 0 of 3 operations, disposition 0[gle=0xd015001a]
2014-09-10 12:04:34, Error                 CSI    00000033 (F) HRESULT_FROM_WIN32(14098) #18255# from Windows::ServicingAPI::CCSITransaction::ICSITransaction2_AddComponents(Flags = 4, a = @0x3e7420, mp = @0x3e7c20, disp = 0)[gle=0x80073712]
2014-09-10 12:04:34, Info                  CBS    Failed to add one or more component [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2014-09-10 12:04:34, Error                 CBS    Failed to complete component closure [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
but I have no ideas on how to track that through to the root cause.

My recommendation is still a repair install.
My System SpecsSystem Spec
Reply

 80073712 Windows Error Update




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Windows Update Error 80073712
I know this is a PC forum, but I am at a loss other than calling Microsoft for this update problem that has been ongoing for almost a year now, so I'm hoping you can help. This 2008 R2 SP1 server fails to install any updates anymore. It used to be hit or miss, some would install and others...
Windows Updates & Activation
Windows Update error 80073712
Windows 7 Ultimate 64 SP1 I’m getting Windows Update error 80073712 I ran the System Update Readiness Tool…did not fix the problem I ran the Windows Update Diagnostic…did not fix the problem I ran the Microsoft MrFixIt…It says it found the problem and fixed it but when I check I still have the...
Windows Updates & Activation
Windows Update error 80073712
Hi, When I try to manually run Windows Update I get the following error: Windows Could not search for new updates (Screenshot attached). I have Update set to run each night, the same three updates run, two install and one fails. (screenshot attached) I have downloaded and run the SURT for...
Windows Updates & Activation
Windows Update Issue - Error 80073712 will not update
Hi, I am having some issues with my windows update. It will not update at all. I am also unable to update my internet explorer. Any help is appreciated. Please see attached logs and below code Thanks Regards
Windows Updates & Activation
Windows Update Self-update Fail Error 80073712
I have an Acer Aspire Ethos laptop running Windows 7 Ultimate x64. SP1 is installed according to system properties (came installed). Windows update was working fine until maybe June or May of this year. I have tried a number of hotfixes, several microsoft fixit (automatic normal and...
Windows Updates & Activation
Windows Update error 80073712 - how to fix...
I get the following message when I try to run windows Update: "Install new Windows Update software" When I hit install now, i get error 80073712 Upon running Windows Update readiness tool checksur.log shows 6 unfixed errors... I have tried resetting the WU system, to no avail.....
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 00:59.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App