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Windows 7: Error 80246002 when clicking 'chek for updates'

28 Aug 2014   #11
4wd

W7, W8.1
 
 

This is an older and probably outdated\different\not related occurence. For 'fun' tried that yesterday on an installation, did not fix anything here.

And, as posted above, I see the same 80246002 error on even a w7 fresh install, and on a 8 weeks old restored image.


My System SpecsSystem Spec
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28 Aug 2014   #12
jonnyhillow

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

My apologies then.
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28 Aug 2014   #13
4wd

W7, W8.1
 
 

^^^ no need for apologies, any tip, hint or info could be useful.
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28 Aug 2014   #14
ehasanov

Windows 7 Ultimate x64
 
 

Hi
Same problem here on two PC. Tried to uninstall update 2982791. Same fault. Tried with windows update troubleshooter. Same fault. sfc verification found no fault.
Edin
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28 Aug 2014   #15
Gary

Win 10 Pro 64
 
 

Quote   Quote: Originally Posted by 4wd View Post
^^^ no 2982791 here, and 'check' fails with or without 2993651.
Quote:
A lot of people are reporting this problem on the MS Community Forums.
Windows - Microsoft Community
Indeed, quickly filling up with posts. Seems one can safely assume there is no user or pc error involved. FTM setting update to 'Check for updates and let me choose', and wait for MS to come up with a fix for the manual check error.
It may be that you are using Windows 8.1 and I am on Win 7 SP1 64Bit and all is fine with mine.
My System SpecsSystem Spec
28 Aug 2014   #16
danjnob

7 home premium 64 bit, 8 home edition 64 bit
 
 

I was having the same problem, after a lot off searching and not finding much, I came across a response on a form and it said to add in a dns setting 8.8.4.4, did this no problems sense, hope this helps
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28 Aug 2014   #17
4wd

W7, W8.1
 
 

Quote   Quote: Originally Posted by danjnob View Post
I was having the same problem, after a lot off searching and not finding much, I came across a response on a form and it said to add in a dns setting 8.8.4.4, did this no problems sense, hope this helps
Yo! Good find. That's goggle DNS, works here as well, tested several times: 'Obtain DNS server automatically' > restart > update always fails, using 8.8.4.4 \ 8.8.8.8 > restart > always works.

So seems MS has done some change that made manual update 'invisible' on many of the world's active DNS's. Let's see how the whole story unwinds.
My System SpecsSystem Spec
28 Aug 2014   #18
Gary

Win 10 Pro 64
 
 

This is starting to go crazy. Mine worked for awhile and then stopped. I removed that KB 2993651 again and restarted. When Windows came back there was a notification on my shutdown button that an update was waiting. I clicked on it and my machine shutdown. When I restarted it, a giant banner went across the screen saying something about application 73??? I can now click on WU and it works again. For how long, I have no idea. Very strange.
My System SpecsSystem Spec
28 Aug 2014   #19
4wd

W7, W8.1
 
 

Tested on another pc with the same update error, works fine with google dns, and also opendns 208.67.222.222 & 208.67.220.220
My System SpecsSystem Spec
28 Aug 2014   #20
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Try uninstalling Norton and running the Norton Removal tool - after at least TWO reboots, then re-install an AV (Norton or otherwise) and see what happens.
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 Error 80246002 when clicking 'chek for updates'




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