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Windows 7: Windows Update Failure, Error Code 80070002

09 Sep 2014   #31
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OOooppss!
This seems to have slipped off my todo list
I'll post the file later today, and we'll see how it goes.


My System SpecsSystem Spec
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09 Sep 2014   #32
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 


I've uploaded a file - rchae.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the saved file and select Extract all...
Save it to the default location
This should create a file comp.reg

right-click on the file, and select Merge
Accept the warnings, - you should then get a 'Success' message.
Close all windows, and reboot.

Then see what happens with Windows Update - if it fails, run both SFC and CheckSUR and post a new set of results.



My System SpecsSystem Spec
09 Sep 2014   #33
richardchinnis

Windows 7 Professional x64 SP1
 
 

Windows Update failed with same error.

sfc /scannow failed with same error.

CheckSUR log has no errors.

CBS log attached.
Attachment 332679
My System SpecsSystem Spec
.

10 Sep 2014   #34
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Let's have another look at the registry..

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
My System SpecsSystem Spec
10 Sep 2014   #35
richardchinnis

Windows 7 Professional x64 SP1
 
 

My System SpecsSystem Spec
13 Sep 2014   #36
richardchinnis

Windows 7 Professional x64 SP1
 
 

Bad news? Good news?
My System SpecsSystem Spec
13 Sep 2014   #37
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Bad news, I'm afraid -
There is a massive chunk of data missing from the registry - and corruption is present as well.

A repair install is your best hope
My System SpecsSystem Spec
13 Sep 2014   #38
richardchinnis

Windows 7 Professional x64 SP1
 
 

Rats. Well, thanks so much for all of the effort.
My System SpecsSystem Spec
18 Sep 2014   #39
richardchinnis

Windows 7 Professional x64 SP1
 
 

This is the error I get when I try to repair. It occurs immediately after copying Windows files to the computer at the beginning of the second step (Gathering Programs, Settings...)

Attachment 333704
My System SpecsSystem Spec
18 Sep 2014   #40
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I suspect that there are permissions problems. - your only real option now is a clean install
My System SpecsSystem Spec
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 Windows Update Failure, Error Code 80070002




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