Windows Update Failure, Error Code 80070002

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  1. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #11

    Here's the new list of errors...
    Code:
    Checking Component Store
(f) CSI Corrupt Identity 0xC0150019 wiaky002.inf, Culture=neutral, Type=driverUpdate, wiaky002.inf_31bf3856ad364e35_6.1.7600.16385_f9c4413b766f8371 Bad identity
(f) CSI Corrupt Identity 0xC0150019 wialx002.inf, Culpure=neutral, Type=driverUpdate, wialx002.inf_31bf3856ad364e35_6.1.7600.16385_04a3e5f268636849 Bad identity
(f) CSI Missing Identity 0x00000000 appid wiaep003.inf_31bf3856ad364e35_6.1.7604.16385_1103eb30ge5ccbd9 
(f) CSI Corrupt Identity 0xC0150017 4807efaf1963263319edc02fec886cb7, Culture=neutral, Version=6.1.7601.17577, PublicOeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS 4807efaf196..42fec886cb7_31bf7856ad364e35_6.1.7601.17577_9c58D3ecff419e9f Bad identity
(f) CSI Missing Identity 0x00000000 appid wiahp001.inf_71bf3856ed364e35_6.1.7600.16385_ebc6374fDcadec8c 
(f) CSI Missing Identity 0x00000000 appid b40d2f89c5d..b79d21fa43d_31bf3856ad364e35_6.1.7601.17577_62d5d3363648575f 
(f) CSI Missing Deployment Key 0x00000000 e03064a16e8..4ef84fbcc59_31bf3856ad364e35_6.1.7601.21680_8beee53d1a9495e7 HKLM\Components\CanonicalData\Deployments 
(f) CSI Missing Deployment Key 0x00000000 4807efaf196..02fec886cb7_31bf3856ad364e35_6.1.7601.17577_9c58d3ecff419e9f HKLM\Components\CanonicalData\Deployments 
(f) CSI Missing Deployment Key 0x00000000 c4af0efa31c..aeae08d901a_31bf3856ad364e35_6.1.7601.21680_810e94de2e4f07ad HKLM\Components\CanonicalData\Deployments 
(f) CSI Missing Deployment Key 0x00000000 nvraid.inf_31bf3856ad364e35_6.1.7601.21680_983ab4c5eef82cad HKLM\Components\CanonicalData\Deployments 
(f) CSI Missing Deployment Key 0x00000000 wiacn001.inf_31bf3856ad364e35_6.1.7600.16385_95eb24d2d4a0a55b HKLM\Components\CanonicalData\Deployments 
(f) CSI Missing Deployment Key 0x00000000 b40d2b89c5d..f79d21fa03d_31bf3856ad364e35_6.1.7601.17577_62d5d3363648575f HKLM\Components\CanonicalData\Deployments 
(f) CSI Missing Deployment Key 0x00000000 74653de1029..1794f35f181_31bf3856ad364e35_6.1.7601.17577_5c75deb828587011 HKLM\Components\CanonicalData\Deployments 
(f) CSI C Mark Deployment Missing 0x00000000 c!wiahp001.inf_31bf386ad364e35_6.1.7600.16385_ebc6374fdcadec8c amd64_wiahp001.inf_31bf3856ad364e35_6.1.7600.16385_none_ebc6374fdcadec8c 
(f) CSI C Mark Deployment Missing 0x00000000 c!wiaap003.inf_31bf3856ad364e35_6.1.7600.16385_5103eb30ce5ccbd9 amd64_wiaep003.inf_31bf3856ad364e35_6.1.7600.16385_none_5103eb30ce5ccbd9 
(f) CSI Missing C Mark 0x00000000 c!wiaep002.inf_31bf3856ad364e35_6.1.7600.16385_507ad8fbb53e8f70 amd64_wiaep002.inf_31bf3856ad364e35_6.1.7600.16385_none_507ad8fbb53e8f70 Missing c!
(fix) CSI Missing C Mark CSI Registry Item Repaired c!wiaep002.inf_31bf3856ad364e35_6.1.7600.16385_507ad8fbb53e8f70 successfully added to amd64_wiaep002.inf_31bf3856ad364e35_6.1.7600.16385_none_507ad8fbb53e8f70
(f) CSI C Mark Deployment Not Marked 0x00000000 c!usbstor.inf_31bf3856ad364e35_6.1.7601.21680_a6e64054c7cca389 amd64_usbstor.inf_31bf3856ad364e35_6.1.7601.21680_none_a6e64054c7cca389 
(f) CSI C Mark Deployment Missing 0x00000000 c!wialx002.inf_31bf3856ad364e35_6.1.7600.16385_04a3e5f268636809 amd64_wialx002.inf_31bf3856ad364e35_6.1.7600.16385_none_04a3e5f268636849 
(f) CSI Missing Winning Component Key 0x00000000 amd64_usbstor.inf_31bf3856ad364e35_6.1.7601.17577_none_a66e757baea0992f
    I'll see what I can do with them...
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #12

    Hokay...
    Round 2...



    I've uploaded a file - rchab.zip - to my OneDrive at Noel's OneDrive
    Please download and save it to your desktop.
    Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

    Create a new System Restore point

    Open an Elevated Command Prompt, and run the following commands.

    REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
    COPY %userprofile%\desktop\rchab\COMPONENTS C:\Windows\System32\config

    If you get an error with either command, STOP THERE - do not reboot! - post for instructions.

    Assuming both commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.
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  4. richardchinnis
    Posts : 18
    Windows 7 Professional x64 SP1
    Thread Starter
       New #13

    All commands completed successfully.

    CBS.zip #3
    Attachment 331250
      My Computer
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  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #14

    Hmmm - not as successful as I'd hoped.
    Code:
    (f) CSI Corrupt Identity 0xC0150019 wiaky002.inf, Culture=neutral, Type=driverUpdate, wiaky002.inf_31bf3856ad364e35_6.1.7600.16385_f9c4413b766f8371 Bad identity
(f) CSI Missing Identity 0x00000000 appid wiahp001.inf_31bf3856ed364e35_6.1.7600.16385_ebc6374fDcadec8c 
(f) CSI Corrupt Identity 0xC0150019 wialx002.inf, Culture=neutral, Type=driverUpdate, wialx002.inf_31bf3856ad364e35_6.1.7600.16385_04a3e5f268636849 Bad identity
(f) CSI Missing Identity 0x00000000 appid wiaep003.inf_31bf3856ad364e35_6.1.7604.16385_1103eb30ge5ccbd9 
(f) CSI Missing Identity 0x00000000 appid b40d2f89c5d..b79d21fa43d_31bf3856ad364e35_6.1.7601.17577_62d5d3363648575f 
(f) CSI Corrupt Deployment Keyform 0x00000000 appid 4807efaf196..42fec886cb7_31bf7856ad364e35_6.1.7601.17577_9c58d3ecff419e9f appid and keyform do not match; keyform is wrong.
(f) CSI Missing Deployment Key 0x00000000 e03064a16e8..4ef84fbcc59_31bf3856ad364e35_6.1.7601.21680_8beee53d1a9495e7 HKLM\Components\CanonicalData\Deployments 
(f) CSI Missing Deployment Key 0x00000000 4807efaf196..02fec886cb7_31bf3856ad364e35_6.1.7601.17577_9c58d3ecff419e9f HKLM\Components\CanonicalData\Deployments 
(f) CSI Missing Deployment Key 0x00000000 wiahp001.inf_31bf3856ad364e35_6.1.7600.16385_ebc6374fdcadec8c HKLM\Components\CanonicalData\Deployments 
(f) CSI Missing Deployment Key 0x00000000 c4af0efa31c..aeae08d901a_31bf3856ad364e35_6.1.7601.21680_810e94de2e4f07ad HKLM\Components\CanonicalData\Deployments 
(f) CSI Missing Deployment Key 0x00000000 nvraid.inf_31bf3856ad364e35_6.1.7601.21680_983ab4c5eef82cad HKLM\Components\CanonicalData\Deployments 
(f) CSI Missing Deployment Key 0x00000000 wiacn001.inf_31bf3856ad364e35_6.1.7600.16385_95eb24d2d4a0a55b HKLM\Components\CanonicalData\Deployments 
(f) CSI Missing Deployment Key 0x00000000 b40d2b89c5d..f79d21fa03d_31bf3856ad364e35_6.1.7601.17577_62d5d3363648575f HKLM\Components\CanonicalData\Deployments 
(f) CSI Missing Deployment Key 0x00000000 74653de1029..1794f35f181_31bf3856ad364e35_6.1.7601.17577_5c75deb828587011 HKLM\Components\CanonicalData\Deployments 
(f) CSI C Mark Deployment Not Marked 0x00000000 c!usbstor.inf_31bf3856ad364e35_6.1.7601.21680_a6e64054c7cca389 amd64_usbstor.inf_31bf3856ad364e35_6.1.7601.21680_none_a6e64054c7cca389 
(f) CSI C Mark Deployment Missing 0x00000000 c!wiaep003.inf_31bf3856ad364e35_6.1.7600.16385_5103eb30ce5ccbd9 amd64_wiaep003.inf_31bf3856ad364e35_6.1.7600.16385_none_1103eb30ce5ccbd9 
(f) CSI Missing Winning Component Key 0x00000000 amd64_usbstor.inf_31bf3856ad364e35_6.1.7601.17577_none_a66e757baea0992f
    Found 19 errors
    Fixed 2 errors
    CSI Missing Deployment Key Total count: 8
    CSI Corrupt Deployment Keyform Total count: 1
    CSI Corrupt Component Keyform Total count: 1
    CSI Missing Identity Total count: 3
    CSI Corrupt Identity Total count: 2
    Fixed: CSI Corrupt Identity. Total count: 1
    CSI Missing C Mark Total count: 1
    Fixed: CSI Missing C Mark. Total count: 1
    CSI C Mark Deployment Not Marked Total count: 1
    CSI C Mark Deployment Missing Total count: 1
    CSI Missing Winning Component Key Total count: 1
    Let's see if I can do better this time...
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  7. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #15

    OK - let's see how I did this time...

    I've uploaded a file - rchac.zip - to my OneDrive at Noel's OneDrive
    Please download and save it to your desktop.
    Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

    Create a new System Restore point

    Open an Elevated Command Prompt, and run the following commands.

    REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
    COPY %userprofile%\desktop\rchac\COMPONENTS C:\Windows\System32\config

    If you get an error with either command, STOP THERE - do not reboot! - post for instructions.

    Assuming both commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.
      My Computer
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  8. richardchinnis
    Posts : 18
    Windows 7 Professional x64 SP1
    Thread Starter
       New #16

    #4

    Attachment 331432
      My Computer
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  10. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #17

    We're getting there (a bit like British Rail, but..)

    Code:
    (f) CSI Missing Identity 0x00000000 appid wiaep003.inf_31bf3856ad364e35_6.1.7604.16385_1103eb30ge5ccbd9 
(f) CSI Corrupt Deployment Keyform 0x00000000 appid 4807efaf196..02fec886cb7_31bf7856ad364e35_6.1.7601.17577_9c58d3ecff419e9f appid and keyform do not match; keyform is wrong.
(f) CSI Missing Deployment Key 0x00000000 4807efaf196..02fec886cb7_31bf3856ad364e35_6.1.7601.17577_9c58d3ecff419e9f HKLM\Components\CanonicalData\Deployments 
(f) CSI Corrupt Component Keyform 0x00000000 identity amd64_wiaep003.inf_31bf3856ad364e35_6.1.7600.16385_none_1103eb30ce5ccbd9 identity and keyform do not match; keyform is wrong.
(f) CSI Missing Winning Component Key 0x00000000 amd64_usbstor.inf_31bf3856ad364e35_6.1.7601.17577_none_a66e757baea0992f
    are the remaining ones...
    I'll see can do with them and post the new file when I can.
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  11. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #18

    I think I've got them all now.

    I've uploaded a file - rchad.zip - to my OneDrive at Noel's OneDrive
    Please download and save it to your desktop.
    Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

    Create a new System Restore point

    Open an Elevated Command Prompt, and run the following commands.

    DEL C:\Windows\System32\config\COMPONENTS.OLD1
    REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
    COPY %userprofile%\desktop\rchad\COMPONENTS C:\Windows\System32\config

    If you get an error with either command, STOP THERE - do not reboot! - post for instructions.

    Assuming both commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.
      My Computer
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  12. richardchinnis
    Posts : 18
    Windows 7 Professional x64 SP1
    Thread Starter
       New #19

    #5

    Attachment 331496

    And thanks for the persistence. I don't think I've received this much help from a complete stranger in any aspect of life. :)
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  13. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #20

    Yay!
    CheckSUR fixed the minor problems remaining, and is now happy
    BUT...
    There are a lot of errors remaining in the CBS data - so let's see what SFC /SCANNOW has to say...


    SFC -System File Checker - Instructions
    Click on Start > All Programs > Accessories
    Right-click on the Command Prompt entry
    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
    At the Command prompt, type
    SFC /SCANNOW
    and hit the Enter key
    Wait for the scan to finish - make a note of any error messages - and then reboot.

    post the new CBS.log file

    IF the SFC /SCANNOW fails again '...could not perform...' then try running it from the Repair Environment...


    Reboot the computer, and tap the F8 key until you get the advanced boot menu up - one option should be 'Repair your computer'. Pick that one.

    Log into your normal account.
    You'll get a set of options - pick the Command Prompt one.
    At the command prompt, type DIR C:\
    - if we're lucky this will bring up a listing of your normal C: drive contents, including the Program Files folder(s) and the Windows folder.
    If not, try D:\ or E:\ (etc. until you get the right letter)


    sfc /scannow /OFFBOOTDIR=<drive>:\ /OFFWINDIR=<drive>:\Windows

    where <drive> is the letter you found above.
    (example - sfc /scannow /OFFBOOTDIR=P:\ /OFFWINDIR=P:\Windows)

    Wait for the command to complete. (make a note of the response!).

    Once it has, type EXIT and the pick the option to reboot.

    Then post the CBS.log file
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