Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows Update Update KB2887535 code 800F0900 corrupt files ?

28 Aug 2014   #1
dukejoost

Windows 7 Ultimate x64 SP1
 
 
Windows Update Update KB2887535 code 800F0900 corrupt files ?

Hello,

Windows 7 Ultimate x64 SP1 with Windows Updates set to download but no install yet, since many tools start at startup.
However our friends decided to install Windows Update Agent 7.6.7600.320 without asking.
This caused a full hang of the system, including frozen mousepointer.
Hardreset made it come back and it booted up.
But Windows Update now needs to install this update which fails with error code 800F0900.
Found kb2887535 for manual install, which failed with error 800b0100.
Found kb947821 and ran it. Last %SYSTEMROOT%\Logs\CBS\CheckSUR.log attached.

sfc /scannow reports Windows Resource Protection did not find any integrity violations.
WUC code 800F0900
CBS Logs attached.

Seems some Unavailable repair files ?

Kind regards,
Dukejoost


My System SpecsSystem Spec
.
28 Aug 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You have a problem with the Windows Update Agent.
CheckSUR found the following problems...
Code:
Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-windowsupdateclient-ui_31bf3856ad364e35_7.6.7600.320_none_53a370daf19412b1.manifest
 winsxs\manifests\amd64_microsoft-windows-w..wsupdateclient-core_31bf3856ad364e35_7.6.7600.320_none_d5f64d30518fd000.manifest
 winsxs\manifests\amd64_microsoft-windows-w..ient-core.resources_31bf3856ad364e35_7.6.7600.320_en-us_2b6abab786297fc7.manifest
 winsxs\manifests\amd64_microsoft-windows-windowsupdate-adm_31bf3856ad364e35_7.6.7600.320_none_92880415bab4fe68.manifest
 servicing\packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~~7.6.7600.320.cat
If we're lucky, I can fix this tomorrow....

I'll post a fix protocol when I can.
My System SpecsSystem Spec
31 Aug 2014   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sorry for the delay...

I've uploaded a file - djtaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder djtaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
.

31 Aug 2014   #4
dukejoost

Windows 7 Ultimate x64 SP1
 
 

Thank you for your reply.
Downloaded file, put in correct places, ran tool, logs show :

unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-windowsupdateclient-ui_31bf3856ad364e35_7.6.7600.320_none_53a370daf19412b1.manifest
winsxs\manifests\amd64_microsoft-windows-w..wsupdateclient-core_31bf3856ad364e35_7.6.7600.320_none_d5f64d30518fd000.manifest
winsxs\manifests\amd64_microsoft-windows-w..ient-core.resources_31bf3856ad364e35_7.6.7600.320_en-us_2b6abab786297fc7.manifest
winsxs\manifests\amd64_microsoft-windows-windowsupdate-adm_31bf3856ad364e35_7.6.7600.320_none_92880415bab4fe68.manifest

Logs attached.

Kind regards,
Duke.
My System SpecsSystem Spec
31 Aug 2014   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The packages were fixed OK, but not the manifests - this almost certainly means that you either copied the Manifests folder (rather than the contained files), or copied the files to the wrong place.

Please try again....
from the folder djtaa.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
31 Aug 2014   #6
dukejoost

Windows 7 Ultimate x64 SP1
 
 

Thank you for your reply.
Indeed I should read and not assume.
I used C:\Windows\Temp\CheckSur\Servicing\Manifests
instead of C:\Windows\Temp\CheckSur\Winsxs\Manifests.

New log files attached.
Seems all fixed.

Duke
My System SpecsSystem Spec
31 Aug 2014   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

CheckSUR is happy now

Do another SFC scan - if it comes back with no problems, do a new Search for Updates, then try the update again.
If it finds problems and can't fix them, post the new CBS.log file, and we'll work on that.
My System SpecsSystem Spec
31 Aug 2014   #8
dukejoost

Windows 7 Ultimate x64 SP1
 
 

Hello again,

SFC /scannow returned no issues.

ANd Windows Update ran fine, installed latest stuff.

Thank you for your assistance !

Duke
My System SpecsSystem Spec
31 Aug 2014   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Glad to hear it!

Good luck.
My System SpecsSystem Spec
Reply

 Windows Update Update KB2887535 code 800F0900 corrupt files ?




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Win 7 Update Issues - 800F0900. Missing 4 files
Hi guys, Brand new installation and I haven't been able to update. I get 800F0900 every time I try to update. I have attached the requested information and followed the steps in the sticky. Thanks for your time!
Windows Updates & Activation
Windows 7 Update Error Code 800F0900- Can not get updates
Hi, thank you for the time to read. First I like to ask be patient with me as I am not major computer savvy. I have did as the post stated and gotten the Windows Tool and run and installed. Problem still there, no updates will happen. This seem to start after 9/2014 updates came out. Windows...
Windows Updates & Activation
Windows Update failed error code: 800F0900
Hoping someone can help me here. I have seen Noel DP post several resolutions but each seem custom to the errors the other user gets. I ran SFC/Scannow with no errors. Ran Checksur and got errors. Unavailable repair files:...
Windows Updates & Activation
Windows update error code 800F0900, logs attached (CBS and checksur)
Hello All, Before reinstalling Windows (on my 6 months old new laptop) I ask please for help. I see these issues for the last months (Windows update was fine, Snipping tool stopped working and then I discovered the CBS logs) and I hope no other (office files in example) files will be damaged. ...
Windows Updates & Activation
Windows Update failed error code: 800F0900
Hi, I have encountered error code 800F0900 with the recent Windows Update process. The followings are my screen shots and CBS logs for your perusal. Thanks for taking time to solve my problem. Regards. STLai
Windows Updates & Activation
Windows Update Error Code 800F0900
I keep getting this code when I attempt to search for new updates see attached. I downloaded the SURT and it installed Hotfix for Windows (KB947821) Successfully. A tech with microsoft had me run the stand alone updater and everytime Windows tries to install the updates most all of them fail. See...
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:14.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App